McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70532 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,028
|
85.11% |
| 4 Star ★★★★☆ |
4,553
|
6.46% |
| 3 Star ★★★☆☆ |
2,387
|
3.38% |
| 2 Star ★★☆☆☆ |
1,502
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,062
|
2.92% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Pamela watts
Pamela watts
May 16, 2019
My son sent me this arrangement on monday for mothers day. The begonias started wilting yesterday and the little pink Rose s were wilted when I came in this morning. I think the arrangement should have lasted longer. I'm disappointed. Fyi
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 17, 2019
Pamela, I have left you a voicemail to discuss your order. Please contact us so we can schedule a replacement for the wilted flowers. Help@mcshan.com or 214-989-2784. Thank you!
Reviewed By:
Mary Beth Tudor
Mary Beth Tudor
May 16, 2019
Not what we ordered.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 17, 2019
Mary, we have sent you an email to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Monica
Monica
May 15, 2019
I don't like them, to plain.
Reviewed By:
Jeremy Bryden
Jeremy Bryden
May 14, 2019
You email every fucking day and want a review? The flowers sucked and were to expensive. Now fuck off and leave me alone. Email me again and I'll come down their and slap the shit out of you. Fuck off ass hats!
Reviewed By:
Kristine Diaz Talbot
Kristine Diaz Talbot
May 13, 2019
Not what the picture on line looked like online. There were more summer colors instead of the blue.
Reviewed By:
Carol parker
Carol parker
May 13, 2019
This order is not correct. This is supposed to be merely 2 dozen roses - one dozen yellow and one dozen orange or coral. This isn't supposed to be an arrangement. These roses will be placed on my sister-in-law's casket by each family member. Please correc
Reviewed By:
Debbie
Debbie
May 13, 2019
Disappointed in the size of this arrangement
Reviewed By:
Silvino
Silvino
May 10, 2019
Not even close to what I ordered very disappointed
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 10, 2019
Alma, Thank you so much for speaking with us. We are happy we could replace this arrangement for you. We appreciate your feedback!
Reviewed By:
Jan
Jan
May 10, 2019
Not what I paid for! We paid additional $40 for premium arrangement. requested additional roses be yellow. I see the standard arrangement without the pink roeses that are in the standard arrangement. I need refund for $40 for preimum nit sent!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 11, 2019
Jan, We thank you for sharing your feedback with us. We apologize this was not delivered as ordered and we are so appreciative of you allowing us to send a replacement to your home today. Thank you!
Reviewed By:
Judy Mayes
Judy Mayes
May 10, 2019
There is supposed to be 6 roses. I only see 5 in the picture I was sent today.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 10, 2019
Judy, We design our arrangements to be seen from all angles. I can assure you there are 6 roses. If you are not satisfied with your arrangement, please feel free to contact us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
T N
T N
May 10, 2019
I'm extremely disappointed ☹️ and embarrassed for McShan's and myself!! My son said how HORRIBLE!! He asked me if we could replace them tomorrow! I've bought flowers at a gas station that was better than this ☹️! UNACCEPTABLE!!!
Reviewed By:
Anne Hill
Anne Hill
May 3, 2019
I am VERY upset to find out that kip and Cecelia Kernodle did not receive their arrangement!! I will be in touch with florist tomorrow!!! TERRIBLE! Does not deserve any stars for rating!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 3, 2019
Anne, Thank you so much for talking with me. We sincerely apologize that the arrangement never reached Kip & Cecelia when it was left with their neighbor and their neighbor didn't get it back... More
Anne, Thank you so much for talking with me. We sincerely apologize that the arrangement never reached Kip & Cecelia when it was left with their neighbor and their neighbor didn't get it back to them as intended. We appreciate you giving us the opportunity to make this right and allowing us to send an arrangement to them. Thank you again for your feedback.
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Reviewed By:
Judy Isbell
Judy Isbell
May 2, 2019
The flowers were not as large as previous arrangements. There are a couple of larger carnations but most are tiny miniature carnations. Usually we are very pleased with the arrangements, but not this time.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 2, 2019
Judy, I have left a message with your receptionist. Please get in contact with us so we can discuss your order, help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Henry Glospie
Henry Glospie
Apr 29, 2019
Delivery was late. Was to be delivered before 3 pm.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Apr 30, 2019
Henry, we have left you a voicemail to discuss your order. Please get in touch with us at your earliest convenience, help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Teresa Ramirez
Teresa Ramirez
Apr 28, 2019
Didn't look nothing like the picture. Very disappointed
Reviewed By:
Alicia
Alicia
Apr 26, 2019
I specifically asked no carnations and no daisies
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Apr 26, 2019
Alicia, Thank you so much for speaking with us. We took the arrangements back to the designer and had the carnations and daisies pulled and replaced with spray roses. Thank you!!
Reviewed By:
Craig McPhail
Craig McPhail
Apr 23, 2019
Was told arrangement would arrive by a certain time did not happen. Receive the following day
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Apr 23, 2019
Craig, I have left you a voicemail to discuss your order. We apologize we did not fulfill what was expected of us, so we are refunding the charges for this order. Thank you for your feedback and we look forward to hearing from you soon!
Reviewed By:
Mary Green
Mary Green
Apr 18, 2019
This looks very small and not as full as pictured on your website. Very disappointed and am usually very satisfied with my previous orders. Decorations not worth the $10 upgrade! The sales clerk could not tell me the size of the container either! Sorry!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Apr 19, 2019
Mary, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481 Thank you!
Reviewed By:
Nathan Wood
Nathan Wood
Apr 17, 2019
I purchased the Designers choice, Premium (+$20) and it doesn't appear much was added. I of course cant tell much by the photo but expected more. Also applied a $$$ credit to the bouquet. Hopefully it looks better in person when delivered... FYI - my l
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Apr 17, 2019
Nathan, Thank you so much for speaking with me. Please let us know if there is anything we could do to further assist you!
Reviewed By:
Ronald Chaddock
Ronald Chaddock
Apr 17, 2019
I am not please with the appearance of this arrangement. I do not want it delivered this way.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Apr 17, 2019
Thank you so much for speaking with us earlier, if we can assist you further please let us know!
Reviewed By:
Alyssa Lowe
Alyssa Lowe
Apr 15, 2019
I specially asked repeatedly for NO MAROON that red would resemble crimson better than maroon. Maroon is very offensive to OU alumni. The deceased was die hard OU alumni. We are completely embarrassed and upset that this sent with his fraternity brothers
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Apr 15, 2019
Alyssa, I have left you a voicemail so we can discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Roberto villanueva
Roberto villanueva
Apr 14, 2019
Am not impressed with the product. The tulips do not look colorful Please resend like the photograph
Reviewed By:
Homero
Homero
Apr 13, 2019
Look at the gab at the bottom of the arrangement. The blue flowers and white looked really bad the arrangement was just thrown with out any thought. Really disappointed this was for my Dad a Veteran of WWII
Reviewed By:
G. Dean
G. Dean
Apr 12, 2019
Not the qualitative presentation I am accustomed to from McShan. I requested a white or green bow. While I only had $60 to spend for this order, I expected more presence (a more grand presentation) since this was a delivery in Dallas. For this order, I
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Apr 15, 2019
Gwendolyn, thank you so much for speaking with me, I am happy we were able to make this right!
Reviewed By:
Anita
Anita
Apr 5, 2019
Previous orders were more impressive.....kinda disappointed with this one.
