McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 72178 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
61,549
|
85.27% |
| 4 Star ★★★★☆ |
4,605
|
6.38% |
| 3 Star ★★★☆☆ |
2,413
|
3.34% |
| 2 Star ★★☆☆☆ |
1,523
|
2.11% |
| 1 Star ★☆☆☆☆ |
2,088
|
2.89% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Unhappy
Unhappy
Feb 14, 2019
My flowers were not delivered as promised. I had to cancel the order late in the day when I was told it would be delivered on Valentines Day
Reviewed By:
Cory Gussman
Cory Gussman
Feb 14, 2019
Complete waste of money. My wife never received her flowers and you are closed now. I want a full refund, because her day was completely ruined. I have seen the other comments today and this is completely unacceptable that multiple orders were not receive
Reviewed By:
juan camacho
juan camacho
Feb 14, 2019
I am very disappointed at the delivery service that I was provided. I placed this order first thing yesterday morning in order to at least have the arrangement delivered today by noon at the latest. The arrangement didn't arrive until 4:50 PM which pret
Reviewed By:
Paul Norris
Paul Norris
Feb 14, 2019
The flowers I ordered for Valentine's Day were not delivered. My wife did not get them. Thank you for ruining a special day. I hope you will refund my money.
Reviewed By:
JAROD SMITH
JAROD SMITH
Feb 14, 2019
order was not delivered by 5:00 on Valentine's day
Reviewed By:
LaDonna Arey
LaDonna Arey
Feb 14, 2019
I always use McShan for my floral needs, however, this time I'm very disappointed with this arrangement. The pink/purple filler flowers DO NOT go with the yellow roses. My son is so unhappy with the flowers that he doesn't want to give them to his girlf
Reviewed By:
Aaron Lee
Aaron Lee
Feb 14, 2019
My wife never received her flowers and you are closing in 30 minutes. I need my money back.
Reviewed By:
Tracy Heath
Tracy Heath
Feb 14, 2019
Very disappointed. Last time I ordered the flowers died in two days. Today I spent $100 plus dollars and my wife still does not have flowers and it's almost 4:00pm. Will not use this place again!!!!!!!!!!
Reviewed By:
Gary
Gary
Feb 14, 2019
1:30 PM and I am sweating 1.) Whether this order will arrive today and 2.) This picture does not look like the one I ordered from. There were more red roses...? It is now after 5PM and the driver called. Will be here in half an hour. Recipient has gone ho
Reviewed By:
Gilbert Lopez
Gilbert Lopez
Feb 14, 2019
Disappointed doesn't look nothing like the one I chose...
Reviewed By:
James Mayfield
James Mayfield
Feb 14, 2019
The flowers look skimpy compared to what I thought I purchased. The bear isn't as large as I was expecting, nor the color I thought I was getting. I've been using you all for years and I had issues with my order last year. You guys have fallen off.
Reviewed By:
Dustin Graham
Dustin Graham
Feb 14, 2019
What the hell is this? I specifically said Gerber daisies and was told on the phone that's what I would receive.
Reviewed By:
Eugene
Eugene
Feb 14, 2019
What was delivered is inferior to what I ordered for & to the picture you sent me as delivered.
Reviewed By:
John
John
Feb 14, 2019
I was very disappointed in the service. I will not use this service again.
Reviewed By:
Brad
Brad
Feb 13, 2019
Much worse than what the standard package showed on-line and I paid extra to get the deluxe package. In addition, I requested morning delivery and it's 3:15 PM and hasn't been delivered.
Reviewed By:
Ron R
Ron R
Feb 13, 2019
Flowers were wilted at edges, brown and not quite as pictured
Reviewed By:
Lynnette Huggard
Lynnette Huggard
Feb 12, 2019
I placed two orders. One for $50 and one for $70. This is the one for $70 and in my opinion the one for $50 looks so much better. I had this one re-done and am still not 100% pleased. Maybe the other designer does better work. The flowers in the $50 arran
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 16, 2019
Lynnette, Thank you for speaking with us. We are so happy we were able to get this right for you and that you loved the new arrangement we made to replace this one.
Reviewed By:
Keith Ashley
Keith Ashley
Feb 12, 2019
Can we add a bunch of white Hydrangeas?
Reviewed By:
Florence Hawkins-Criss
Florence Hawkins-Criss
Feb 8, 2019
This is awful. I am forced to go purchase flowers to add to it. Embraced to have my name attached to it.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 8, 2019
Thank you for speaking with us earlier & giving us the opportunity to make this right, so happy you like the replacement. If we can assist you further, let us know!
Thank you!
Thank you!
Reviewed By:
Susan Yarbrough
Susan Yarbrough
Feb 7, 2019
The flowers were delivered on Monday and were absolutely beautiful, you would expect nothing less when using McShan Florist. My sister-in-law called me today and sent a photo showing how the arrangement had wilted and stating it looked awful. For the amou
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 7, 2019
Susan, I have left you a voice mail. I'm hoping you can get in contact with me as soon as possible so we can replace this for you. Thank you!
Reviewed By:
Linda Grimes
Linda Grimes
Feb 4, 2019
Very sparse . Not impressed.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 4, 2019
Linda, Thank you so much for speaking with me earlier and giving us an opportunity to remake this arrangement to make this right! We appreciate your feedback!
Reviewed By:
For Raymond Dube Service
For Raymond Dube Service
Jan 31, 2019
These flowers arrived looking wilted and old, this didn't look good coming from our company showing respect to the deceased at the funeral services. We've always given McShan highest reviews but this one didn't follow up to your standards. Sorry was dis
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 31, 2019
Linda, Thank you for speaking with me earlier. We appreciate your feedback!
Reviewed By:
Barbara Jean Lauratis
Barbara Jean Lauratis
Jan 29, 2019
They were not good at all. Notv what I ordered. I am sooo disappointed. The bouquet was even worse!!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 29, 2019
Barbara, Thank you for speaking with us. We look forward to hearing from yuo soon to discuss this issue further.
Reviewed By:
Karen Carney
Karen Carney
Jan 29, 2019
I ordered this arrangement online. Thank goodness for the photo! I realized that the arrangement only had 1 orchid, when in fact in included 3. I had ordered the same arrangement the day before by phone. It was perfect. It made me leary of ordering on lin
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 2, 2019
Karen, I am glad we were able to reach you and fix this for you. We hope you enjoyed the arrangement!
Reviewed By:
Karen Biles
Karen Biles
Jan 28, 2019
I am very disappointed in this arrangement. First, it was delivered too late for the service on Saturday. the original picture I received looked much fuller. Was this a remake, and not as full? or is this the original and some things had to be pulled o
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 28, 2019
Karen, Thank you for speaking with us. We are having this remade and sent out for delivery this afternoon.
