McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71411 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,838
|
85.19% |
| 4 Star ★★★★☆ |
4,584
|
6.42% |
| 3 Star ★★★☆☆ |
2,400
|
3.36% |
| 2 Star ★★☆☆☆ |
1,515
|
2.12% |
| 1 Star ★☆☆☆☆ |
2,074
|
2.90% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Nancy Barnes
Nancy Barnes
Dec 10, 2018
poor representation of item featured on your website. somewhat better after 4 tries, but still does not look like what you advertise.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Dec 11, 2018
Mrs. Barnes, we sincerely apologize for the inability to create the arrangement as shown and displayed on our website. Thank you for allowing us the opportunity to make this right for you and hoping ... More
Mrs. Barnes, we sincerely apologize for the inability to create the arrangement as shown and displayed on our website. Thank you for allowing us the opportunity to make this right for you and hoping the final arrangement sent is more to your expectations. We appreciate your patience with us. Please let us know if there is anything else we can do.
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Reviewed By:
La Sandra Williams
La Sandra Williams
Dec 10, 2018
The plant is not full enough and at the top it looks like more of the plant should be at the top
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Dec 10, 2018
Thank you for speaking with us today Mrs. Williams and for choosing McShan Florist. If there is anything else that we can do for you please give us a call.Thank you!
Reviewed By:
Angela Callaway
Angela Callaway
Dec 10, 2018
Flowers were beautiful but delivered two days late! 😔
Reviewed By:
A
A
Dec 7, 2018
Flowers for a funeral wilted and died before the visitation the evening before was even over. Tried for 4 hours for them to come and replace the dead flowers, and they were somehow unable to make it 20 minutes down the street until AFTER the funeral had a
Reviewed By:
Lisa
Lisa
Dec 5, 2018
Disappointed in quality as the flowers were dying and we were missing some of the specific greenery requested.
Reviewed By:
jane simmons
jane simmons
Dec 4, 2018
I was very disappointed in this delivery. I could have bought this at Kroger for $20. not even a ribbon on the pot and 3 wimpy blooms. very disappointed. I expect better from McShan
Reviewed By:
Dr. Deborah Hopes
Dr. Deborah Hopes
Nov 29, 2018
I anticipated something more colorful. That is not attractive at all. As much business as we do with this company, OUR Pastor's floral arrangement should have looked more professional! I am EXTREMELY DISAPPOINTED!!
Reviewed By:
Barbara Caldwell
Barbara Caldwell
Nov 29, 2018
for the price and what this was for a new Baby Boy, I'm not impressed. This vase is so typical, nothing really saying BABY! I was a little concerned to get Designers choice, won't do that again. The arrangement is ok, but not for this occasion.
Reviewed By:
Kathy Worthy
Kathy Worthy
Nov 24, 2018
Not the variety that I expected for the price. Way too small from the original picture that I picked from. Should try to use what the picture shows because that is what people pay for. Very disappointed and will be embarrassed when they see it. Never agai
Reviewed By:
charlotte test
charlotte test
Nov 21, 2018
I am disappointed in this arrangement-I sent an identical arrangement earlier in the week to someone else and it was lovely. The roses in this look faded and the arrangement does not look well arranged.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 21, 2018
Thank you Mrs.Charlotte for speaking with us today, and for your review. Glad to hear you are happy with the arrangement we replaced with.Have a Happy Thanksgiving from The McShans.
Reviewed By:
Robin Hickman
Robin Hickman
Nov 19, 2018
It doesn't look anything like the photo and I paid extra. Half the flowers look dead already!
Reviewed By:
neil mcgregor
neil mcgregor
Nov 15, 2018
that doesn't look anything like what I wanted and there were supposed to be more than 1 balloon????????????????????????
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 15, 2018
Neil,
Thank you for bringing this to our attention. Our apologies that we left off the other 2 balloons. We are correcting this & will resend the photo. If there is anything else we can assist you with, let us know!
Thanks so much!
Thank you for bringing this to our attention. Our apologies that we left off the other 2 balloons. We are correcting this & will resend the photo. If there is anything else we can assist you with, let us know!
Thanks so much!
Reviewed By:
Alton
Alton
Nov 9, 2018
Came you do something different and prettier please?
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 9, 2018
Mr.Stennis,Thank you for speaking with us today.Our appologies that the arrangement didn't meet your satisfaction.Thank you for allowing us to create a beautiful arrangement of roses.As always we appreciate you as a customer,Thank you for your feed back.
Reviewed By:
connie
connie
Nov 7, 2018
this does not look like what I order.
Reviewed By:
Chelle
Chelle
Nov 6, 2018
First time EVER in 23 years of ordering from McShan that I am disappointed. The basket was absolutely BEAUTIFUL, GORGEOUS beyond words. The corsage was totally USELESS.. it was supposed to have been a pin on corsage but they made it for the wrist and it w
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 6, 2018
Mrs.Wright,Thank you for speaking with us today .Again, we apologize for the error in sending the wristlet instead of the pin on corsage and being so heavy you were unable to use it. We appreciate your understanding.Please let us know if there is anything further we can do to assist you.
Reviewed By:
Deborah
Deborah
Nov 2, 2018
Very disappointed. If this is deluxe, I cannot imagine what less is. The plant looked much larger on website!
Reviewed By:
Not happy customer
Not happy customer
Nov 2, 2018
I specifically asked for orange Lillies in this arrangement. If that would have required more cost than the $100 that this cost me, then someone should have told me that. Though quick delivery, the end product looked horrible.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 2, 2018
Thank you for speaking with us earlier! We are happy to hear that the recipient liked the arrangement! If there is anything else we can assist you with, let us know!
Thanks so much!
Thanks so much!
Reviewed By:
Eileen Quinlan
Eileen Quinlan
Oct 27, 2018
Not what I ordered supposed to be on a stanteally doesn't matter it didn't arrive on time waiting on my refund .
Reviewed By:
Pam Root
Pam Root
Oct 26, 2018
So disgusted and embarrassed. This is for our VP's wife of United Mechanical.
Reviewed By:
Richard Gamboa
Richard Gamboa
Oct 26, 2018
You are for real omg . I don't like it sorry
Reviewed By:
JANE SCHOMEYER
JANE SCHOMEYER
Oct 23, 2018
THE PICTURE LOOK MORE FULL THAT MY ORDER $75.00 TO $85.00 NOT HAPPY WITH THE ORDER AND LATELY WHEN WE BEEN ORDERING THEY ARE NOT LOOK FULL OR FRESH HOPE YOU IN THE FUTURE SERVICE GETS BETTER
Reviewed By:
Tonia
Tonia
Oct 23, 2018
I love McShan's but this one was different. I asked for Contemporary Flowers and this is what I received.
Reviewed By:
Priscilla
Priscilla
Oct 23, 2018
My flowers arrive after the person left the office after we called and was quarenteed our order would be on time we was told yes they quarenteed is not true. now I have left 4 call for the owner I have not received a call back very bad business
Reviewed By:
Ruth
Ruth
Oct 20, 2018
Horrible!!!! I paid for an upgrade of Designer's choice and this is an upgrade!!! UNACCEPTABLE!
Reviewed By:
Linda Etter
Linda Etter
Oct 19, 2018
That is not a basket like I ordered, nor is it a good representation of the colors I requested - pinks too bright. But it is a nice arrangement and will certainly suffice, I suppose, if it doesn't fall over on the carpet at the church.
