McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 72179 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
61,550
|
85.27% |
| 4 Star ★★★★☆ |
4,605
|
6.38% |
| 3 Star ★★★☆☆ |
2,413
|
3.34% |
| 2 Star ★★☆☆☆ |
1,523
|
2.11% |
| 1 Star ★☆☆☆☆ |
2,088
|
2.89% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Beverly Brown
Beverly Brown
Sep 5, 2018
Hello, I have used McShan Florist for many years. My family business even sold thousands of dollars worth of merchandise to the company during the 1960-1990's. I regret to inform you that I will not be ordering from McShan Florist again. A couple of y
Reviewed By:
Bernie Casanova
Bernie Casanova
Sep 5, 2018
Some of them look dead. They don't look like what's on the web site. Can we fix that PLEASE!
Reviewed By:
Tanya
Tanya
Sep 5, 2018
The picture is beautiful; however, the arrangement was delivered to the wrong address.
Reviewed By:
Donna
Donna
Sep 5, 2018
Was very disappointed. I did not receive what I ordered. This arrangements was for my mother's Funeral.
Reviewed By:
Lisa
Lisa
Sep 4, 2018
Disappointed in the freshness - they look old.
Reviewed By:
Sheryl Burk
Sheryl Burk
Sep 4, 2018
That doesn't look anything like the one on line. It's much smaller and not pretty. You need to do a better job or I'll cancel the order and go find a nice one. You should have sent me this picture yesterday or sooner. Now I ‘ll have to rush to find anoth
Reviewed By:
Lorenzo Fuerte
Lorenzo Fuerte
Sep 4, 2018
How dissapointed, this was for a Baby not and older person, how sadVery Extremely dissaponted !!
Reviewed By:
Velda
Velda
Sep 1, 2018
I came up to see my mom today and what she got IS NOT WHAT YOU HAVE PICTURED. Not happy8/31
Reviewed By:
Joanne Croll
Joanne Croll
Aug 25, 2018
That is not the colors I ordered it is rather drab
Reviewed By:
DeShawn Turner
DeShawn Turner
Aug 24, 2018
This looks NOTHING like the arrangement that I ordered.There are no white or light blue hydrangea in this at all! This arrangement looks dark and not "happy" to cheer someone up after a death in the family, hence why I chose McShan Blue Breeze Bouquet.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Aug 24, 2018
DeShawn,
Thank you for your feedback & bringing this to our attention. We have corrected our error & sent you another picture of the correct arrangement! We hope you are pleased with the new one! Thanks so much!
Thank you for your feedback & bringing this to our attention. We have corrected our error & sent you another picture of the correct arrangement! We hope you are pleased with the new one! Thanks so much!
Reviewed By:
Rene
Rene
Aug 23, 2018
Horrible delivery the ballon was busted
Reviewed By:
Cheryl Curry
Cheryl Curry
Aug 21, 2018
Requested that plant would look fresh. No blooming peace lilies added and plant does not look full and healthy. Not satisfied with the picture.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 22, 2018
We very much appreciate your feedback! Per our conversation this morning, we will be sending a replacement Comfort Planter which contains a "peace lilly" and the plant will be fresh and full... More
We very much appreciate your feedback! Per our conversation this morning, we will be sending a replacement Comfort Planter which contains a "peace lilly" and the plant will be fresh and full! Please don't hesitate to contact us if you have any further questions or comment and as always, thank you for choosing McShan.
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Reviewed By:
Jayne Patterson
Jayne Patterson
Aug 21, 2018
I don't like all of the leaves in the vase!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 21, 2018
Jayne,
Thank you for your feedback & speaking with us earlier! We re-made the arrangement using less greenery & have sent you a new picture! If you have any other questions, let us know!
Thanks so much!
Thank you for your feedback & speaking with us earlier! We re-made the arrangement using less greenery & have sent you a new picture! If you have any other questions, let us know!
Thanks so much!
Reviewed By:
charlotte mcleod
charlotte mcleod
Aug 17, 2018
i am not very happy with this i feel it should have more flowers due to the price and increase that i paid
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 17, 2018
Charlotte,
Thank you for your feedback & speaking with us earlier. We re-made the arrangement in a taller vase using the same colors as in this arrangement. We hope that you & the recipient are happy with the new one!
Thanks so much!
Thank you for your feedback & speaking with us earlier. We re-made the arrangement in a taller vase using the same colors as in this arrangement. We hope that you & the recipient are happy with the new one!
Thanks so much!
Reviewed By:
Cheryl Randall
Cheryl Randall
Aug 15, 2018
I ordered a dozen roses. This does not look like a dozen.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Aug 15, 2018
Good Afternoon, Cheryl. Sometimes the photo does not capture all of the arrangement. We are confident the arrangement was prepared with 12 yellow roses, but as stated in the email to you, please let us know if otherwise, we will be happy to correct it. Thank you!
Reviewed By:
Debra Dixon
Debra Dixon
Aug 13, 2018
This cross was falling apart and very unacceptable and very embarrassing the cross was falling in the presence of the family
Reviewed By:
Tony jordan
Tony jordan
Aug 5, 2018
This is not what I ordered. My order had white hydrangeas and was ver full and pretty. I will never do business with yall again...This was for my moms funeral. Please call me. 4698658278.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Aug 6, 2018
Tony, we appreciate your recent review. This Multicolor Arrangement features white mums, pastel roses, carnations, lilies, snap dragons, and gladiolas. we added those hydrangea and hope that you ... More
Tony, we appreciate your recent review. This Multicolor Arrangement features white mums, pastel roses, carnations, lilies, snap dragons, and gladiolas. we added those hydrangea and hope that you were pleased with the final product. Again, thank you and please do not hesitate to contact us if you have further questions or concerns.
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Reviewed By:
Cody Ladue
Cody Ladue
Aug 2, 2018
Flowers got there and it's like they fell over in car . Had bent and broken flowers. First time ever and this was for anniversary.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 2, 2018
Cody,
Thanks for your feedback & talking with us earlier. Per our conversation, we are sending a fresh arrangement today!
Thanks for your feedback & talking with us earlier. Per our conversation, we are sending a fresh arrangement today!
Reviewed By:
Dannye Klimpel
Dannye Klimpel
Aug 1, 2018
Pls take out dark pink roses and replace with white or ivory color if you don't have light pink available
Reviewed By:
Sarah
Sarah
Jul 31, 2018
Half the amount of flowers than those pictured online for $175 spray. There were a number of arrangements from McShan at the funeral home. My arrangement looked as though McShan ran out of white flowers when they got to my arrangement.
Reviewed By:
Melinda
Melinda
Jul 30, 2018
The plant was supposed to be a peace lily and not whatever this is. I asked my representative when we spoke if the plant she was describing was a peace lily and she said yes. This is not something I would've ordered.
Reviewed By:
Kim Aguirre
Kim Aguirre
Jul 30, 2018
Nothing like the photo on line. Droopy flowers and the color of balloons not as "cheery" colors. - Kim
Reviewed By:
Michael Vandiford
Michael Vandiford
Jul 23, 2018
Terrible. You charged me for two size upgrades. Not a single upgrade was done. The arrangement was the office joke. So small and nothing like advertised website photo. I feel like a sucker.
Reviewed By:
Kim
Kim
Jul 23, 2018
For $150 I'm a little disappointed.
Reviewed By:
Laura
Laura
Jul 23, 2018
Left my roses off I paid extra for. Heartbroken
