McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71423 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,850
|
85.20% |
| 4 Star ★★★★☆ |
4,584
|
6.42% |
| 3 Star ★★★☆☆ |
2,400
|
3.36% |
| 2 Star ★★☆☆☆ |
1,515
|
2.12% |
| 1 Star ★☆☆☆☆ |
2,074
|
2.90% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Ken Dunn
Ken Dunn
Feb 17, 2018
They were never delivered
Reviewed By:
Catherine Dalton Soster
Catherine Dalton Soster
Feb 17, 2018
These flowered were NOT delivered and I have been charged for them. I have also gone out your website asking for help and called your customer service department. A bouquet was deliceeed but not this one. I was charged for two bouquets. I am not sure how
Reviewed By:
Scott
Scott
Feb 17, 2018
Flowers were never delivered. Customer service wasn't helpful nor cared this happened. Acted as this was business as usual.
Reviewed By:
Jim Cunningham
Jim Cunningham
Feb 17, 2018
Arrangement was not what I requested and was delivered after 8pm at night. Poor experience.
Reviewed By:
Wilemia Shaw
Wilemia Shaw
Feb 17, 2018
She never received the flowers, special Valentine's and her birthday. She waited at her place of business until 6 oclock...no show. Very bad customer service! Will have to rethink about doing business with your company again.
Reviewed By:
Richard
Richard
Feb 17, 2018
Very very disappointed. I've used Mcshans florist in the past and they didn't let me down but I can't say that today. Thwy not only didn't deliver during the time window they gave me, which I could have understood due to the fact it was Valentine's, but m
Reviewed By:
Arber
Arber
Feb 17, 2018
They were late and looked like they had rolled around in a van all day
Reviewed By:
Jacqueline Blanchard
Jacqueline Blanchard
Feb 17, 2018
The flowers were never delivered on Valentine's day. The driver stated that our address was invalid, but that is not a true statement, we have had previous McShan Florist deliveries to our address.
Reviewed By:
Norman reynolds
Norman reynolds
Feb 16, 2018
They delivered flower wrong days it supposed to be February 14th they deliver on February 13th
Reviewed By:
R Rohde
R Rohde
Feb 16, 2018
Second attempt, sad! Fewer flowers obvious rush job
Reviewed By:
Peggy
Peggy
Feb 16, 2018
Was very disappointed in the sparse arrangement after paying over $80.00. Florist had to be contacted numerous times for a photo. They did nit even have my correct contact info. No excuse as i submitted it in writing online.
Reviewed By:
Gary
Gary
Feb 15, 2018
The best that you have done. That's why I Love McShan Florist. Great Job
Reviewed By:
Bill McMahan
Bill McMahan
Feb 15, 2018
Failed to deliver flowers (that were ordered on February 8th) on Valentine's Day as well as the following day on Thursday Feb 15th (even after having to call for the 3rd time and talk to a Customer Service Rep). Disappointing execution on behalf of McSha
Reviewed By:
David Lee
David Lee
Feb 15, 2018
The flowers look nice in this photo but I rate it 1 star since It's been 4 days since I placed the order and the delivery still hasn't been made. Very unprofessional and definitely do not recommend buying from mcshans.
Reviewed By:
Roger
Roger
Feb 15, 2018
Ordered flowers for Valentines Day; driver claims he states he attempted dlvy at 5:20 but no attempt was made; my daughter is the receptionist at the dlvy point and no attempt was made; very disappointed
Reviewed By:
Margaret Leggett
Margaret Leggett
Feb 15, 2018
Beautiful
Reviewed By:
Nikki
Nikki
Feb 15, 2018
This has been a huge disaster. 1st flowers could not be delivered before close of business even though order was to a business 2nd was told they would be delivered next day 3rd order was attempted to be delivered on the 14th after 5pm (received email stat
Reviewed By:
Abby
Abby
Feb 15, 2018
Not even worth anymore of my time trying to figure out WHERE my mom's flowers are. Customer service here is absolutely RIDICULOUS! Half of the day has gone by and STILL NO FLOWERS DELIVERED. I responded to an email sent out and ordered 2 DAYS BEFORE VALEN
Reviewed By:
Kevin
Kevin
Feb 15, 2018
Delivered valentines flowers to my mother late at 9:45pm. Very disappointed. I understand this survey is re the flowers which were they were fine, but this is a service issue.
Reviewed By:
Ron Rohde
Ron Rohde
Feb 15, 2018
This was a re-do from 2/13 because the flowers turned brown on the 1st day. Shorted one rose and the "hearts" came completely undone.
Reviewed By:
Matthew Rhea
Matthew Rhea
Feb 15, 2018
That's not what I ordered.
Reviewed By:
Mike Smith
Mike Smith
Feb 15, 2018
She didn't get them !
Reviewed By:
Chris D
Chris D
Feb 15, 2018
Valentine's Day flowers were never delivered. This is the 2nd time McShan's has failed me on Valentine's Day. Their arrangements are beautiful, but don't count on them to deliver. Don't get McScammed like I was (twice)!
Reviewed By:
Glynda
Glynda
Feb 15, 2018
We purchased the upgraded FTD Exquisite Tribute Standing Spray. This picture has about 1/2 the flowers of the picture on the McShan website. I will be attending this service to see these flowers first hand but this is a very disappointing arrangement.
Reviewed By:
Wayne
Wayne
Feb 15, 2018
Was NOT delivered. You SUCK!!!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 17, 2018
We attempted delivery and found the business to be closed, despite no time being requested. We apologize that we did not know that it was a business and that it would be closed.
