McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71427 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,853
|
85.20% |
| 4 Star ★★★★☆ |
4,584
|
6.42% |
| 3 Star ★★★☆☆ |
2,401
|
3.36% |
| 2 Star ★★☆☆☆ |
1,515
|
2.12% |
| 1 Star ★☆☆☆☆ |
2,074
|
2.90% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Vicki franzen
Vicki franzen
Jan 30, 2018
As baskets go I suppose this was an attractive piece. I wanted something larger and probably did not understand that a large basket was not that large. So I was disappointed in the size. My first choices were for a large plant that you were out of. You we
Reviewed By:
Nancy rodela
Nancy rodela
Jan 28, 2018
I ordered a short round Vase with bright spring colors
Reviewed By:
Peg Weisbruch
Peg Weisbruch
Jan 27, 2018
really did like the arrangement - thanks!!
Reviewed By:
Margaret Brescio
Margaret Brescio
Jan 27, 2018
This is the second and last time I will be unhappy.
Reviewed By:
jones
jones
Jan 27, 2018
the recipient never rec'd the flowers...
Reviewed By:
Marisa
Marisa
Jan 26, 2018
No I don't like it. Can I call in and change it.
Reviewed By:
Laurie Kidder
Laurie Kidder
Jan 25, 2018
I asked for pinks and purples. The "spray arrangement on the left looks unbalanced with the right side, the reds are awful with the yellow flowers. Ugjy child's Easter basket. This is ill conceived, poorly executed and downright ugly. These were a thank y
Reviewed By:
Ron Mitchell
Ron Mitchell
Jan 25, 2018
Be sure you look and analyze every “little” icon when ordering from this florist. I ordered early one morning the day before the date I wanted the flowers delivered and because I didn't check this “little” icon, mine was the last to be delivered that day.
Reviewed By:
Linda Maxwell
Linda Maxwell
Jan 23, 2018
Flower was not delivered as ordered . Very disappointed!
Reviewed By:
C. Anderson
C. Anderson
Jan 19, 2018
I ordered online then received the picture of the plant that was being sent. Unacceptable! I attempted to call, but was on hold for 10 minutes. I hung up. I feel embarrassed sending the plant to a family grieving and the price I paid. I'm very disappointe
Reviewed By:
Mohammad Nimer
Mohammad Nimer
Jan 19, 2018
Doesn't look like the picture online or what I paid for it.
Reviewed By:
Alex Puorro
Alex Puorro
Jan 19, 2018
Flowers were dead looking after 24 hours. I sent an email to customer service with pictures attached.
Reviewed By:
Gloria
Gloria
Jan 18, 2018
Horrible customer service. They just dropped off ribbon without looking at arrangement to see if ribbon would fit which it didn't . The funeral director had to take off sticks and find pins so he could pin to the cross.
Reviewed By:
Mary Carpenter Scarborough
Mary Carpenter Scarborough
Jan 16, 2018
I had requested the best flower arrangement and even added an extra $10 to make it better. What was received looked like a $39.95 type. I was very disappointed as was my daughter and she has received many bouquets. A very poor excuse for $81.00! No co
Reviewed By:
Beverly Rezadad
Beverly Rezadad
Jan 15, 2018
Delivery was late, showed up about 5 minutes before office was closing. Had to make phone call twice about order, name was wrong in signature line and check on time of delivery. Arrangement was a lot smaller than expected. Order was placed by Beverly a
Reviewed By:
Turner
Turner
Jan 13, 2018
Although I recommended your florist to several family members from past experience, I would not do it again. The roses on the arrangement were in poor condition, looking as though the had been stored outside before they arrived. Tips of the roses looked
Reviewed By:
K. Crowder
K. Crowder
Jan 2, 2018
The flowers themselves were beautiful, however they were delivered to the wrong building. Also, my name was left off the card even though they were for my parents anniversary. The only good news was that the concierge in the building was able to track dow
Reviewed By:
Shannon
Shannon
Dec 31, 2017
This picture doesn't look anything like the one on your own personal website, from which I ordered. the above vase is skimpy with flowers, disappointing to say the least.
Reviewed By:
Deborah
Deborah
Dec 26, 2017
This was tiny, what should (at most!) have been a $40- $45 arrangement. I paid double that. I was embarrassed when we arrived for Chrustmas dinner and saw it. My sister-in-law had to add other things (other candlesticks and a runner) to make up for
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Dec 26, 2017
THANK YOU FOR YOUR REVIEW AND CONCERN AND THE OPPORTUNITY TO FULFILL YOUR REQUEST. SINCERELY, MC SHAN FLORIST
Reviewed By:
Cathy Parsons
Cathy Parsons
Dec 19, 2017
Was supposed to be 2 plants in one basket!!
Reviewed By:
Sierra
Sierra
Dec 18, 2017
It's not today someone made a mistake the Furnal is fridaynot to day they made arrangement yesterday late I want my flowers delivered Thursday by five Dec21
Reviewed By:
Tonya Royal
Tonya Royal
Dec 16, 2017
Terrible customer service in reference to listening and spelling skills
Reviewed By:
Amy Sherrod
Amy Sherrod
Dec 14, 2017
Very disappointed in the way the flower arrangement looked when compared to the original arrangement that was supposed to be delivered on Saturday 12/9/17. Also this looks nothing like the arrangement on the website.
Reviewed By:
Tiara Williams
Tiara Williams
Dec 6, 2017
I️ had a horrible experience I️ spent 150.00 on 2 dozen roses for them to die within 3 days. HORRIBLE!
Reviewed By:
bryan pruett
bryan pruett
Dec 1, 2017
Placed order to have flowers delivered to my wife at her work. I called at 2:50pm to see if they hlwere going to deliver and lady stated it would be going out at 3:00pm my wife gets off at 3:30p this order was placed at 7:00a and was sent an email with wh
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Dec 1, 2017
WE ARE SO SORRY YOU HAD TO CANCEL THIS ORDER. IF WE WOULD HAVE KNOWN WHAT TIME RECIPIENT LEAVES WE WOULD HAVE DELIVERED THIS EARLIER. THERE WAS NOT SPECIAL INSTRUCTIONS AS TO RECIPIENT WORKING HOURS. AGAIN WE DO APOLOGIZE. THANK YOU
