McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 71448 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
60,872
 85.20%
4 Star ★★★★☆
 
 
4,585
 6.42%
3 Star ★★★☆☆
 
 
2,401
 3.36%
2 Star ★★☆☆☆
 
 
1,516
 2.12%
1 Star ★☆☆☆☆
 
 
2,074
 2.90%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

★★★★★
Reviewed By:
Eva Spera
Oct 8, 2017
This would have been a lovely arrangement except it was never delivered.
★★★★★
Reviewed By:
Hutchins Senior Center
Oct 6, 2017
Our flowers never showed up to the funeral home.
★★★★★
Reviewed By:
Veronica Slade
Oct 3, 2017
The flowers were not delivered on the day requested. I received a call from McShan tø ask what I wanted to do. After speaking with the family that was supposed to receive the flowers, they told me to cancel the order. I called to cancel the order and t
★★★★★
Reviewed By:
Pennie
Oct 1, 2017
Not at all impressed. After many years of ordering mums, this will be our last. Very basic and I had to even ask for the high school name after it was "ready"...
★★★★★
Reviewed By:
Tim Patton
Sep 27, 2017
Really disappointing. I thought for $55 we might see a little more effort put into the arrangement. How about throwing in a few pink spray roses for goodness sakes?! Instead it was all carnations, baby's breath, purple daisies (purple???) and greenery
Responded To By:
Customer Service / C.S.
Sep 29, 2017
THANK YOU SO MUCH FOR RETURNING OUR CALL. I AM GLAD WE COULD RESOLVE THIS FOR YOU.
★★★★★
Reviewed By:
Shelly Henderson
Sep 26, 2017
When I came in and looked through the book and picked out the arrangement, the person taking the order was very nice and helpful. The arrangement I picked out was very full and had what looked like a crystal vase (I even commented that all the arrangemen
Responded To By:
Customer Service / C.S.
Sep 29, 2017
THANK YOU. I AM HAPPY WE WERE ABLE TO RESOLVE THIS FOR YOU.
★★★★★
Reviewed By:
Ashley
Sep 26, 2017
This photo looks nothing like the picture of the flowers I thought I ordered...this photo looks like it should be on a "pinterest fail" board.
Responded To By:
Customer Service / C.S.
Sep 26, 2017
THANK YOU. WE ARE HAPPY WE COULD RESOLVE THIS FOR YOU.
★★★★★
Reviewed By:
Todd Joiner
Sep 26, 2017
Multiple roses were bruised and brown. Usually the flowers are beautiful, and we are super happy with our orders.
Responded To By:
Customer Service / C.S.
Sep 26, 2017
THANK YOU, WE ARE HAPPY WE COULD RESOLVE THIS FOR YOU.
★★★★★
Reviewed By:
Cecilia
Sep 26, 2017
Disappointed this is not what I order , I order all pink read the note . And the red makes it look horrible . Clashes Bad . Who made this . And the time of funeral is wrong . And there were two couples left out of the card . There are suppose to be 9 pe
Responded To By:
Customer Service / C.S.
Sep 26, 2017
SORRY YOU WERE NOT HAPPY WITH THE ARRANGEMENT AND THERE WERE PROBLEMS WITH THE CARD MESSAGE. HAPPY WE COULD GET THIS RESOLVED FOR YOU. THANK YOU.
★★★★★
Reviewed By:
Marilyn Ford
Sep 22, 2017
This is not what I ordered. I'm not pleased with this!!!
Responded To By:
Cynthia S. / Sales Manager
Sep 22, 2017
Marilyn, thank you for bringing this to our attention and allowing us to make the correction and get the item as per your request.
★★★★★
Reviewed By:
Penny
Sep 21, 2017
Very disappointed. Flowers looked fine when upon arrival but less than a 1/2 day later they were completely wilted. Only flowers at the service that were wilted. I expected for over $140 for them to hold up through the service. Will not be ordering from M
★★★★★
Reviewed By:
Alison Bagley
Sep 18, 2017
The photo of the Bella flower set that is online DOES NOT look like the one that was sent. I was very dissapointed for paying 108 dollars for this photo. Poor service. I will not be using this company again.
★★★★★
Reviewed By:
Char
Sep 18, 2017
That's awful. It looks nothing like the one shown online. At least add some more flowers or something. That is a sad looking arrangement for someone's birthday.
★★★★★
Reviewed By:
M Pitman
Sep 17, 2017
McShan has always exceeded my expectations when I send flowers except for this order. I was extremely disappointed when I saw the arrangement. I called immediately to let them know and to see if they could create something else. They said it was "already
Responded To By:
Customer Service / C.S.
Sep 18, 2017
THANK YOU FOR YOUR REVIEW. WE ARE SO SORRY YOU WERE NOT HAPPY WITH THE DESIGNERS CHOICE ARRANGEMENT.BUT HAPPY WE COULD RESOLVE THIS FOR YOU. MC SHAN FLORIST CUSTOMER SERVICE
★★★★★
Reviewed By:
RoseAllen
Sep 10, 2017
Flowers were never delivered. So disappointing and so expensive.
★★★★★
Reviewed By:
Linda Chaney
Sep 7, 2017
Disappointed. Expected much more for a $70 arrangement.
★★★★★
Reviewed By:
Julie Bowling
Sep 5, 2017
I have been using McShan since 1964 when I entered Bryan Adams and have never been disappointed. My parents use you as well for many years.
★★★★★
Reviewed By:
Patti Weig
Aug 31, 2017
Not happy with this at all. Does not look like what I ordered. Looks cheap.
★★★★★
Reviewed By:
Patti Weig
Aug 31, 2017
I did not order a big purple pot. Please change pots. Not good.
★★★★★
Reviewed By:
carla
Aug 29, 2017
this is a $65 arrangement I said I wanted it in a vase I assumed it would be a tall vase...not impressed at all
★★★★★
Reviewed By:
Tim William
Aug 28, 2017
The Lillies I ordered started to die 2 days after they were received...
★★★★★
Reviewed By:
Mrs. Hobbs
Aug 25, 2017
It's not what I expected Wow!!!
★★★★★
Reviewed By:
Deanna
Aug 23, 2017
Extremely disappointed. I specifically asked for pink roses and pink gerber daisies. Why they decided to contrast the roses and the daisies is beyond me. It meant a lot to me to get the order correct for the memorial and error can't be undone.
★★★★★
Reviewed By:
R T Groves
Aug 18, 2017
For what I paid (a) I expected a much larger arrangement and (b) I expected the arrangement to last at least 7 days. Have had better results with ProFlowers on the internet. No more NcShans
★★★★★
Reviewed By:
Addie
Aug 15, 2017
For 50.00 the plant was very small. Disappointed
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