McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71451 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,875
|
85.20% |
| 4 Star ★★★★☆ |
4,585
|
6.42% |
| 3 Star ★★★☆☆ |
2,401
|
3.36% |
| 2 Star ★★☆☆☆ |
1,516
|
2.12% |
| 1 Star ★☆☆☆☆ |
2,074
|
2.90% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Andy Davis
Andy Davis
Aug 12, 2017
Very disappointed Delivery on birthday missed. One day late. Never happened before. Used same address on many prior successful deliveries over many years.
Reviewed By:
Pat
Pat
Aug 12, 2017
This is better, still not seeing a lot of the purple and where did the carnations come from. Should be more roses. Very disappointed in service - maybe time to find another florist.
Reviewed By:
Denise Tamir
Denise Tamir
Aug 7, 2017
I was expecting something larger and more impressive for $85. This is disappointing and looks smaller than the $65 sample you have on line. I was also expecting some fruit as pictured on your website.
Reviewed By:
Mark Pearce
Mark Pearce
Aug 7, 2017
This arrangement looks dead and wilting. The one on your site is vastly different. Not happy for all the money I spend with you to be presented with this.
Reviewed By:
Diane Hendren
Diane Hendren
Jul 28, 2017
This arrangement looks half the size of the one pictured on your website. Very disappointing.
Reviewed By:
Raven
Raven
Jul 24, 2017
We paid for the deluxe version to be delivered and this looks more like the basic version. There were supposed to be a couple roses in it and for the money these were not worth it.
Reviewed By:
Betty Fuss
Betty Fuss
Jul 22, 2017
Cheap and over-priced. Not what ordered.
Reviewed By:
Oleta Sue Dietz
Oleta Sue Dietz
Jul 19, 2017
The flowers that was received at the memorial were not the picture above. The ribbon was a purple with a silver streak down the middle & 2nd the flowers were not open like this picture. I was embarrassed at what was received.
Reviewed By:
Diana fletcher
Diana fletcher
Jul 17, 2017
Those were terrible and were supposed to be changed out for azaleas prior to the funeral and they were not changed out. We were so embarrassed when we saw them. They were the worst looking flowers there. Not worth $20 let alone $65.
Reviewed By:
Douig Thompson
Douig Thompson
Jul 17, 2017
This is the most god awful piece of crap. $55 for this???? If you going to have an arrangement that is photographed on your website without the rock filler, then deliver such. This looks terrible. There is not height to it, no fullness. It is an aw
Reviewed By:
Joseph Scott
Joseph Scott
Jul 15, 2017
Are there 12 roses in this picture
Reviewed By:
Pamela Lockhart
Pamela Lockhart
Jul 14, 2017
No not like arrangement appearance; should be 1doz but there's only 6
Reviewed By:
LaDonna
LaDonna
Jul 11, 2017
I made a comment to deliver no later than 9:30 and to call my cell number if an issue. Not only did you not even attempt to deliver until late afternoon, but you called a number I did not give. The person did not receive their flowers as they had been d
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Jul 13, 2017
LaDonna, again, our sincere apologies for the communication error. Thank you for providing us with the recipient's home address and allowing us the opportunity to deliver. Please, let us know if we can assist you further.
Reviewed By:
Elizabeth McGinnis
Elizabeth McGinnis
Jul 1, 2017
I ORDERED ONE DOZEN WHITE ROSES AND THAT IS WHAT ALL MY E-MAILS FROM YOU REFLECT! THIS LOOKS LIKE ONLY SIX - I WILL BE CALLING YOU FIRST THING MONDAY - I AM TOYALLY DISAPPOINTED...AGAIN! THIS REALLY RUINED THE OCCASION - SO SAD THAT I WASTED TIME, EFFORT
Reviewed By:
T
T
Jun 25, 2017
I order from your company all the time under a corporate account. Your flowers are exquisite and delivery impeccable. My issue is the same as it has been for the last three times now this is the fourth. Your site allows for special instruction and I leave
Reviewed By:
Dustin Kethley
Dustin Kethley
Jun 24, 2017
I am so displeased with the service I received from you guys. I ordered flowers from you on Wednesday morning at 10 am and they weren't delivered until 4:40 pm however nobody was home because you waited over 6 hours to do anything. Then you tried to deliv
Reviewed By:
Adolph L. Aguirre
Adolph L. Aguirre
Jun 17, 2017
Can't see the whole arrangement or the get well balloon that I had asked for
Reviewed By:
Sandra Holditch
Sandra Holditch
Jun 16, 2017
I can't believe I gave 100.00 dollars for this no ribbon 🎀 or anything .. I need to call you .
Reviewed By:
Annette
Annette
Jun 6, 2017
I am not sure you had the correct name -- Where did you get the name Velma Taylor from the name should have read Marie Taylor. The Flower are beautiful just puzzle about the name
Reviewed By:
Carolyn Garcia
Carolyn Garcia
Jun 5, 2017
This was absolutely terrible. It no way represents what is shown online I am so glad I saw if before it was sent out. They changed my order and I was much happier what was sent instead
Reviewed By:
janeplainer
janeplainer
Jun 5, 2017
It was NOT the correct order...I called to let them know so that they could make the change before delivering the plant...they did take care of it at that time and sent me another picture...I'm just disappointed in the cost and the minimal selection for t
Reviewed By:
Rachel Oliver
Rachel Oliver
May 26, 2017
I've ordered from McShan for over 10 years. I will never order again with them after the latest incident. I made a mistake and ordered my Mother's Day flowers on the wrong date (5/20 delivery) - my mistake. I caught my mistake and called the store at 8:30
Reviewed By:
Sue P
Sue P
May 25, 2017
I am very disappointed and unhappy with my sisters' birthday flowers. The arrangement was not like the beautiful arrangement l ordered. I should have been notified that the lovely purple flowers would be replaced with a snapdragon and all the green cabba
Reviewed By:
Cindy Altus
Cindy Altus
May 22, 2017
I requested "bright spring flowers." I was told that there would be bright colored Gerberdaisies along with regular daisies, etc. I did not ask for ORIENTAL LILIES!!!! They are SO over used, and are too aromatic to be in an ill person's hospital room. I
Reviewed By:
Kristi Lengyel
Kristi Lengyel
May 17, 2017
These are a disappointment and look nothing like the photo on-line. I paid for the deluxe and this matches nothing like the photo on-line. This is unacceptable.
