McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 72223 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
61,588
|
85.27% |
| 4 Star ★★★★☆ |
4,607
|
6.38% |
| 3 Star ★★★☆☆ |
2,414
|
3.34% |
| 2 Star ★★☆☆☆ |
1,524
|
2.11% |
| 1 Star ★☆☆☆☆ |
2,090
|
2.89% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
James Holden
James Holden
Nov 16, 2015
Order was never delivered. I'm waiting for a refund back to my bank card. This is the second time McShan's has done this. Will not use them again. Too bad I can't give them zero stars.
Reviewed By:
C
C
Nov 16, 2015
Delivered late
Reviewed By:
Stratford Land
Stratford Land
Nov 13, 2015
I only ordered one arrangement. Why is there two in the photo?
Reviewed By:
Kim Kesler
Kim Kesler
Nov 9, 2015
While this arrangement is lovely, I specifically requested yellow & white daisies to be the primary flowers as they were the deceased favorite flowers. The person taking my order said it would be "no problem" as you had plenty of them in stock. As you c
Reviewed By:
Sheila Landua
Sheila Landua
Nov 6, 2015
Sadly, I am not very pleased with this arrangement. I ordered the Sweet Sympathy arrangement and increased the $70.00 price to $100.00, hoping that you could make the arrangement taller and fuller. The arrangement pictured above does not even look like
Reviewed By:
Denise Welborn
Denise Welborn
Nov 6, 2015
VERY disappointed in how this looks!! I can't believe this is all the flowers I got for $125.00 and the arrangement is horrible!! Done with McShan's!!
Reviewed By:
Kim Christensen
Kim Christensen
Nov 4, 2015
Hated this arrangement. Very small for the price. I have never had a problem before and have never complained until now. I hate Teleflora. Should not have ordered on line and won't again.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Nov 5, 2015
Kim - Thank you for returning our call this morning. We have a new arrangement going to the recipient and you should receive a picture of the arrangement as well. Thank you for your valuable feedback.
Reviewed By:
Cindy
Cindy
Nov 4, 2015
Like getting photo. Think I would have liked a little more fall orange but look nice..expect lovely from mcshans..great florist
Reviewed By:
Gaila
Gaila
Nov 3, 2015
This does not look like the arrangement I ordered.
Reviewed By:
Shirley Hollywood
Shirley Hollywood
Oct 31, 2015
Unless the arrangement is much much larger than it looks in the picture, I am very disappointed. This does not look like a $250 arrangement. I would like for someone to call me before this is delivered. Very disappointed.
Reviewed By:
jfn
jfn
Oct 31, 2015
?? I was quoted $70 for an arrangement like this but it was to include some stargazer lilies. I thought the first pic you sent me showed some but the lilies were white and not pink. I thought all stargazers were pink.
Reviewed By:
Holly
Holly
Oct 29, 2015
This looks nothing like the bouquet I ordered. I understand that sometimes substitutions need to be made, but the two main flowers, the lilies and the roses are completely missing and replaced with carnations!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 29, 2015
THANK YOU FOR YOUR REVIEW AND LETTING US TAKE CARE OF THIS PER YOUR REQUEST. RONDA
Reviewed By:
Judy Brummett
Judy Brummett
Oct 28, 2015
I asked for an azalea plant to be delivered. With that said I was told that they would insert two azalea plants in this planter. I do not see two or even one azalea. This planter looks very cheap for I was charged for. Not happy.
Reviewed By:
MPG
MPG
Oct 26, 2015
Not delivered as stated - very, very disappointed !!!
Reviewed By:
Monica
Monica
Oct 24, 2015
Much smaller than I expected, very disappointed
Reviewed By:
melvin porter
melvin porter
Oct 24, 2015
Flowers were delivered 10 minutes before my Lady fot off work..I had to call to get Mcshan to expedite delivery..poor policy to get Birthday Flowers at end of special day...totally unacceptable!!
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Oct 24, 2015
Mr. Porter - Our apologies that the flowers did not get to the work place as were expected. Per our earlier conversation, we thank you for allowing us the opportunity to get the arrangement there before she left for work.
Reviewed By:
wabie
wabie
Oct 23, 2015
arrangement beautiful. thankfor your suggestion.
Reviewed By:
Melissa Burge
Melissa Burge
Oct 22, 2015
Wow. That was the tiniest arrangement I have ever seen for $70+. I was so disappointed. I understood the exact vase wasn't available, but the pic online looked so much bigger. Mr Lee McShan who knew my grandparents personally , Austen and Blanche, would
Reviewed By:
Anthony Downes
Anthony Downes
Oct 22, 2015
Disappointed, it was a wedding anniversary to my wife and the ballon says get well soon.
Reviewed By:
Linda
Linda
Oct 22, 2015
Your service is excellent and the flowers were delivered very timely. I have used McShan's many times and am always pleased. HOWEVER, I do not believe the arrangement today was as large as is should have been. I upgraded the arrangement and with delive
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 22, 2015
THANK YOU FOR YOUR REVIEW AND I WAS HAPPY TO TALK TO YOU SO WE COULD RECTIFY YOUR CONCERN. RONDA
Reviewed By:
cc johnson
cc johnson
Oct 19, 2015
disappointed. received this arrangement Thursday and by Saturday morning, both the orange roses and the baby roses were wilted and dying. i followed instructions for watering. I expected at least a week before this happened. very disappointed.
Reviewed By:
Guy Hargrave
Guy Hargrave
Oct 17, 2015
Rating would be zero stars if allowed. How would you rate the arrangement in this photo?
Reviewed By:
Jessica
Jessica
Oct 16, 2015
This doesn't even deserve 1 star!! It was NOTHING like I showed and described to the customer service representative Carrie. And it looks like it is for a woman not a man! Highly disappointed.
Reviewed By:
Goldia McNeil
Goldia McNeil
Oct 16, 2015
I jhust do not think it was appropriate for a funeral and I let the florist decide. I will never do that again. I am very disappointed and their selection.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 16, 2015
I WAS HAPPY TO TALK TO YOU THIS MORNING AND CHANGE THE ITEM TO A GREEN PLANT. RONDA
Reviewed By:
Disappointed
Disappointed
Oct 15, 2015
For the cost of these flowers I would have expected a significantly bigger presentation. The flowers were nice but I have ordered flowers for half the cost that were twice as big. Very disappointed
