McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 70618 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
60,108
85.12%
4 Star ★★★★
 
 
4,553
6.45%
3 Star ★★★☆☆
 
 
2,388
3.38%
2 Star ★★☆☆☆
 
 
1,504
2.13%
1 Star ☆☆☆☆
 
 
2,065
2.92%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

★★★★
Reviewed By:
Martha Allen
Sep 5, 2023
I ask that the peace plant have blooms. The lady I spoke with told me they had some with blooms. The picture I received NO blooms & not very pretty shape. When I called after seeing the photo she said they did not have one with blooms & that the rest of them in stock were not as pretty as this one. Since it's so late in the day I told her to go ahead & send this one but will probably not be ordering again. I have used McShans for probably 40 years & never had this problem. May be under new management. When you spend $60+ on a plant you expect it to be a pretty one & one with blooms as requested. Very disappointed
★★★★
Reviewed By:
Meka Davis
Aug 26, 2023
No I do not. It looks very cheap. Just because it is cheap doesn't mean it has to look it. Very very disappointed
★★★★
Reviewed By:
Yolanda
Aug 22, 2023
The pic does not reflect pic for ordering. I was expecting yellow flowers; and more flowers. Also, I reached out yesterday to ask to add a note because I did not get prompted to leave a card
★★★★
Reviewed By:
Yolanda
Aug 21, 2023
I am stunned by the poor quality of an arrangement I ordered. The picture depicted this beautiful bundle of yellow flowers. What I received was more box than flowers. I must say it's the first time I've had to give McShan a one rating.
★★★★
Reviewed By:
Matthew Jones
Aug 21, 2023
Could you please have a manager reach out to me. I have already kicked this back via phone but would like to speak to someone about our account as this is the second time i have had to kick back an order in less than 30 days.
★★★★
Reviewed By:
Lori Pullen
Aug 18, 2023
There are no flowers on it....only green.
Responded To By:

Aug 24, 2023
We apologize this isn't what you were expecting. I looked at your order and saw it as a Spath which is an all green plant. If this isn't what you ordered, please call us at 214-324-2481 and we'd be happy to assist you.
★★★★
Reviewed By:
Christopher willis
Aug 18, 2023
It's nice but it's not as bright of colors as I requested for a summer vibe…it's not vibrant it's dark…but hopefully the gesture of itself will get the job done
★★★★
Reviewed By:
Angela Johnson
Aug 15, 2023
That arrangement doesn't look like the one I picked on your website. It looks withered.
★★★★
Reviewed By:
monette robertson
Aug 14, 2023
the arrangement that I picked out had red roses in it not carnations so no I am not happy
★★★★
Reviewed By:
DC
Aug 9, 2023
This is not what I ordered for my father's memorial service and at this point, it is too late. The photo on the website does not have greenery - I even paid extra for extra white roses. I am so disappointed because McShan has always done an excellent job but not this time.
★★★★
Reviewed By:
Debra langley
Aug 6, 2023
I hope picture is wrong, because that is not what I ordered.
★★★★
Reviewed By:
Lee Dewey
Aug 4, 2023
These flowers are not arranged like that picture and the picture showed peach colored roses, not pink. I would not have chosen this arrangement if I knew you were going to put pink (or red) roses in it.
Responded To By:

Aug 5, 2023
We apologize that this was not what you were expecting. Thank you for giving us the chance to correct the issue!
★★★★
Reviewed By:
Shirley McLain
Aug 3, 2023
Very pretty. I do like getting a photo
Responded To By:

Aug 3, 2023
Thank you, Shirley!
★★★★
Reviewed By:
Lisa Escano
Jul 28, 2023
I ordered the very bright colored roses in this arrangement. I have ordered this arrangement before and it was very bright and vibrant roses. These roses appear to be a pastel and not as colorful as I was hoping for and thought I purchased.
Responded To By:

Aug 1, 2023
We apologize that this was not what you were expecting. Thank you for allowing us to fix the issue.
★★★★
Reviewed By:
Marsha Dunaway
Jul 28, 2023
I asked for a basket floral arrangement, not a plant. Very disappointed with this one.
Responded To By:

Jul 28, 2023
I'm so sorry this arrangement was disappointing but Thank you for allowing us to correct the issue.
★★★★
Reviewed By:
Arunteja Veermalla
Jul 27, 2023
Dear McShan Florist, The flowers are supposed to be delivered before 12pm CST. The flowers are still not delivered to the recipient yet. Could you please deliver them ASAP. Thanks, Arun
Responded To By:

Jul 28, 2023
We apologize for the inconvenience. It looks like we weren't able to reach you regarding your order. Please don't hesitate to give us a call back.
★★★★
Reviewed By:
Shirley McLain
Jul 25, 2023
Very beautiful
Responded To By:

Aug 1, 2023
Thank you, Shirley!
★★★★
Reviewed By:
Tracie
Jul 20, 2023
This order was NOT what I ordered. It was small, full of carnations, and the flowers were not fresh. I've ordered from you all for 20 years and was very disappointed. The next day you sent another arrangement - tropical one. O spent $140 total and the new arrangement did not meet the standard. Plus, they asked for the old arrangement back. Not classy.
Responded To By:
Bruce McShan / President
Jul 25, 2023
We apologize that this was not what you expected the first time. It looks like we were able to reach you regarding your order. If you have any more issues please don't hesitate to give us a call!
★★★★
Reviewed By:
cheryl simpson
Jul 14, 2023
One rose???
Responded To By:

Jul 14, 2023
We apologize this was not what you were expecting. We did email and call you regarding the situation. This isn't the best picture but there are 3 roses in this arrangement. If you have any other questions or concerns please call us at 214-324-2481.
★★★★
Reviewed By:
Andrew Parks
Jul 13, 2023
Overpriced and tiny / not worthy of Texas - will use someone else next time and I requested specifically no cactus. Very disappointed.
Responded To By:

Jul 13, 2023
We apologize that this was not what you were expecting, we have emailed and left you a voicemail regarding this issue. We will be more than happy to fix this! Please give us a call at 214-324-2481!
★★★★
Reviewed By:
Karen Tepera
Jul 7, 2023
Ok this looks “sad” and droopy and wilty…..
Responded To By:

Jul 8, 2023
We apologize this is not what you expected. It looks like we were able to get this fixed for you. If you have any other issues please give us a call at 214-324-2481
★★★★
Reviewed By:
Linda Alder
Jul 5, 2023
Looks absolutely nothing like what I ordered and doesn't have the same roses/number or greenery. Very dissatisfied.
Responded To By:

Jul 8, 2023
We apologize if this was not what you were expecting. It looks like we were able to fix the issue for you. If you have any other concerns please call us at 214-324-2481
★★★★
Reviewed By:
Tammie bivins
Jul 1, 2023
Totally disgusted with the arrangement! To have spent $60 on just daisys I expected it to be a beautiful round arrangement of individual cut stems , instead it looks like a 4 year old just stuck them in a case the greenery is just hanging down, no baby's breath, I also stated I wanted white and pink ! It's just dull dark and completely unappealing unacceptable and the recipient was not impressed either!
Responded To By:

Jul 8, 2023
We apologize this was not what you were expecting. It looks like we were able to fix this arrangement for you and that you loved it.
★★★★
Reviewed By:
Kathy King
Jun 29, 2023
Does not even look like what I ordered.
Responded To By:

Jul 8, 2023
We apologize that this was not what you were expecting. It does look like we were able to correct the issue with you. If you have any other concerns please call us at 214-324-2481
★★★★
Reviewed By:
Susie Credit
Jun 26, 2023
My friend Penny Carmon loved her flowers for her birthday! Thank you so much for wonderful services.
Responded To By:

Jun 27, 2023
Thank you, Susie!
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