McShan Florist, Dallas, TX - Customer Flower Reviews
Like us on Facebook.
Total reviews: 70303 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,813
|
85.08% |
| 4 Star ★★★★☆ |
4,546
|
6.47% |
| 3 Star ★★★☆☆ |
2,383
|
3.39% |
| 2 Star ★★☆☆☆ |
1,500
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,061
|
2.93% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
james thompson
james thompson
May 19, 2025
good job
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you, James, for the five-star rating and your positive feedback. We really appreciate your business. We are so glad that you are pleased with our flowers, and our staff look forward to serving you in the future as well.
Reviewed By:
Faith Tabernacle Bible Church
Faith Tabernacle Bible Church
May 19, 2025
The two easel spray arrangements were beautiful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 20, 2025
Thank you. We always appreciate your kind words and your loyalty to McShan Florist. Thank you again for choosing us to create such beautiful designs for you!
Reviewed By:
Becky
Becky
May 19, 2025
Not exactly what we expected. A little too much greenery and made it look so pointy and pokey. I called and asked to reduce the greenery right after on the phone. However when it was delivered, it was still the same. Disappointed to say the least.....
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Hi Becky. We apologize for your displeasure with the hat. Please call us so we can resolve this issue to your satisfaction.
Reviewed By:
Vanita Parker
Vanita Parker
May 19, 2025
Flowers brightened my niece's hospital stay. Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you Vanita for the 5-star review we appreciate the recommendation! We are happy we could brighten your niece's hospital stay.
Reviewed By:
Arch Beasley
Arch Beasley
May 19, 2025
Five Stars!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thanks for the 5 star review! We strive to create arrangements that are eye-catching, stylish, and a little bit different. It is so rewarding to get feedback that we’re on the right track.
Reviewed By:
Carmen White
Carmen White
May 19, 2025
I was very pleased with the arrangement. I also added a balloon and a bear to the order. McShan Florist made no attempt to create an aesthetically pleasing complete arrangement. There are too many colors, and they are not appropriate for a new baby occasion. Overall, I was not satisfied with this order grouping.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
This arrangement was a cheer up arrangement not really for a baby. We apologize if you were not happy however I did offer to CO
Reviewed By:
SCHERRI McGINN
SCHERRI McGINN
May 19, 2025
Just lovely, gladiolus make such a statement.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you Scherri we appreciate the 5 star review you gave for the recent flowers we sent you.
Reviewed By:
Sharon
Sharon
May 19, 2025
Great Job! I really loved the red bow, and the plant looked so healthy.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Dear Sharon, thank you for your kind review.
Reviewed By:
Michael Dorbandt
Michael Dorbandt
May 19, 2025
This is beautiful!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Hi Michael! We appreciate your 5-star review, as well as your support of McShan Florist. We hope you'll come back to us for all your floral needs.
Reviewed By:
Shannon
Shannon
May 19, 2025
Excellent flowers. Excellent service.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
We appreciate your feedback and the ratings. It is much appreciated.
Reviewed By:
Lynn Reagan
Lynn Reagan
May 19, 2025
I saw the flowers and they were beautiful but I was disappointed in the size, how small the arrangement was for $150.00. I would of done better by pickup up an arrangement at Allbertson and delivering it myself. Thanks for sending the photo and email. Lynn
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Lynn, I am sorry you were disappointed with the size of the arrangement for the price. Each flower in an arrangement is set at a different price. We could create something taller with some of our non ... More
Lynn, I am sorry you were disappointed with the size of the arrangement for the price. Each flower in an arrangement is set at a different price. We could create something taller with some of our non premium flowers that might have been a better showing for the price. Please give us a call we are always happy to help.
Less
Less
Reviewed By:
Noel Taylor
Noel Taylor
May 18, 2025
The daisies were perfect. Vicki loves daisies. It was our 54th anniversary and in the house she was raised in from 1956. Great service and delivery.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you Noel for the review and the 5 stars! We appreciate your business and the kind words.
Reviewed By:
James
James
May 18, 2025
Plant was delivered same day. Friend was very pleased with arrangement.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you, James, we are happy that your friend was very pleased with the planter we sent.
Reviewed By:
Tommy Woods
Tommy Woods
May 18, 2025
I love the arrangement and I love getting to see it!! First time using McShan - great experience so far!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you Tommy we strive to create beautiful flowers and we are happy to hear you had a positive experience with McShan Florist. We hope you will call us again in the future for your floral needs.
Reviewed By:
JF
JF
May 17, 2025
Thank you for great service starting with placing the order by phone from out of state. The updates on delivery and the picture were really appreciated.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
You are very welcome. We truly appreciate your review, and we're happy to hear you had a positive experience. Thank you for choosing us!
Reviewed By:
Yvonne Finley
Yvonne Finley
May 17, 2025
THE PLANT WAS NICE, BUT I DID;T SEE THE YELLOW RIBBBON I ORDERED OR IN A VASE OR BASKET . THANKS
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Dear Yvonne Finley,
We do apologize, but the yellow ribbon was not part of the discussion during the order taking. It seems the only items mentioned were the plant in a pot and the saucer. If you are not happy please give us a call.
We do apologize, but the yellow ribbon was not part of the discussion during the order taking. It seems the only items mentioned were the plant in a pot and the saucer. If you are not happy please give us a call.
Reviewed By:
RAUL CORTEZ
RAUL CORTEZ
May 17, 2025
THE ARRANGEMENT WAS FANSTASTIC AND DELIVERED PROMPTLY.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you. We appreciate the nice review. We strive to create beautiful flowers for your loved one.
Reviewed By:
Diane Dirks
Diane Dirks
May 17, 2025
Nothing like the picture
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
I'm sorry you're unhappy with your service. I reviewed your feedback and understand your frustration, and apologize that you had to wait a long time for a response. If you have any questions or concerns, feel free to contact me directly. Thank you.
Reviewed By:
Vanessa Clinton
Vanessa Clinton
May 17, 2025
The recipient of the planet loves the plant. The customer service on the phone wasn't good. I was recommended to this place so I called with questions and the lady who answered seemed very irritated, short, and really uninterested.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you Vanessa Clinton for your five-star review. It sounds like the recipient really loved the plant, which is great to hear!
Reviewed By:
Campbell Rd Church of Christ
Campbell Rd Church of Christ
May 17, 2025
Thank you for your wonderful service and providing such beautiful plants.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
You are very welcome. We really appreciate your business. Thanks for the great review!
Reviewed By:
Frank
Frank
May 17, 2025
I ordered by phone and asked for this arrangement. It was exactly as I had asked for. The person taking my order was friendly and helped me decide how large the arrangement should be. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you for taking the time to leave us a review, Frank. I'm glad our sales representative was able to assist you. We appreciate your kind words.
Reviewed By:
Leroy Bailey
Leroy Bailey
May 17, 2025
The flowers were exactly what I ordered. The arrangements were beautiful and ready for pickup at the scheduled time. Your personnel were extremely helpful and courteous. I have been a customer of yours for many years and I have never been disappointed with your service.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you Leroy we strive for excellence and we are happy to hear that we were able to deliver on that promise. We hope you are happy with the arrangement and were impressed with the friendliness and courtesy of our personnel. You can count on us for our continued excellent service.
Reviewed By:
Karon Newhouse
Karon Newhouse
May 17, 2025
Beautiful thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you Karon for the 5-star review. I'm so glad we could help you provide beautiful thank you flowers. We really appreciate that you took the time to write a review. It's a big help.
Reviewed By:
Eileen Stella
Eileen Stella
May 17, 2025
The arrangement was beautiful I appreciate receiving a picture of my order.
Reviewed By:
Mildred Williams Morgan
Mildred Williams Morgan
May 17, 2025
Five Stars Thank You
