McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70303 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,813
|
85.08% |
| 4 Star ★★★★☆ |
4,546
|
6.47% |
| 3 Star ★★★☆☆ |
2,383
|
3.39% |
| 2 Star ★★☆☆☆ |
1,500
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,061
|
2.93% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Beth Holland
Beth Holland
May 16, 2025
doesn't look like we just spent $130.00
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
If you are not pleased with the flowers please give us a call. We are happy to assist. It's very important to us that your experience with us is completely positive. We really do want to help you out. Thank you!
Reviewed By:
K A
K A
May 16, 2025
These were for my mother on Mothers Day. She loved the flowers.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
We are thrilled that your mother loved the flowers! Thank you for the review!
Reviewed By:
M green
M green
May 16, 2025
Always delivers a great plant! So dependable.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thank you, We appreciate your kind words. We choose our plants from the best growers, so we know you’re getting the best quality.
Reviewed By:
Joann Horton
Joann Horton
May 16, 2025
Very beautiful arrangement. Suzy loved it.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thank you so much, Joann, for sending the flowers. We are all very thrilled that Suzy loved them.
Reviewed By:
Victoria Benson
Victoria Benson
May 16, 2025
It looks great, thank you. I enjoy receiving a photo.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thanks Victoria! We strive to create beautiful arrangements, so we will call McShan Florist in the future.
Reviewed By:
Armenita Davis
Armenita Davis
May 16, 2025
TY McShan for delivering a beautiful plant on my & my son's behalf.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Armenita Davis: Thank you for the 5-star review. We're so glad you loved the flowers that were delivered.
Reviewed By:
Laura Morrison
Laura Morrison
May 16, 2025
I love getting a photo of what I have ordered! I have had other florists make substitutions to orders without my knowledge and deliver a product I would not have otherwise ordered. This is peace of mind and excellent customer service!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thanks for the 5-star review, Laura. At McShan Florist, we do our best to create gorgeous, and eye-catching arrangements that fulfill all of your needs. Thank you for your kind review, and please than... More
Thanks for the 5-star review, Laura. At McShan Florist, we do our best to create gorgeous, and eye-catching arrangements that fulfill all of your needs. Thank you for your kind review, and please thank you again for your order! It's also nice to get a visual confirmation of your order before delivery is made.
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Reviewed By:
Debbie Hawks
Debbie Hawks
May 16, 2025
very nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thank you so much, Debbie, for the 5 star rating! It was a delight working with you today. We look forward to working with you again soon!
Reviewed By:
AudreyDosey
AudreyDosey
May 16, 2025
Ɓeautul
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
@AudreyDosey, thank you for your 5-star review! We are happy you like your flowers.
Reviewed By:
SANDRA REDD
SANDRA REDD
May 16, 2025
I LOVE GETTING A PHOTO, THANK YOU SO MUCH
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thank you, Sandra Redd, for the 5-star review! I’m glad you like your flowers. You’re very welcome.
I hope you have a wonderful week. Thank you again for your support!
I hope you have a wonderful week. Thank you again for your support!
Reviewed By:
Jimmy Young
Jimmy Young
May 16, 2025
Perfect, looks great. Thanks!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thank you, Jimmy Young, we strive for perfect! Thank you for your support and positive feedback. It is appreciated and motivating. We want you to know that you are important to us and that we will continue to improve and to make sure that we can give you the best flower delivery service that we can.
Reviewed By:
Debbie Hawks
Debbie Hawks
May 16, 2025
DISAPPOINTED DOES NOT LOOK AT ALL LIKE THE WEBSITE PAGE
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
We are sorry that you were disappointed with the first arrangement, Debbie. We hope this replacement meets your expectations! If you have further concerns or any feedback regarding this experience, don't hesitate to call us back. We're always glad to hear from our customers!
Reviewed By:
Rita Walker
Rita Walker
May 16, 2025
McShan Florist has consistently provided stellar customer service. Their flower arrangements are beautiful and always look exactly like what is on their website.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Rita, Thank you very much for the 5 star review and for being a loyal customer to McShan Florist.
Reviewed By:
L.O. Donald Leadership Academy
L.O. Donald Leadership Academy
May 16, 2025
Beautiful flowering plant! Thank you for sending the photo!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
You are very welcome. We choose the best plants from the best growers for our customers.
Reviewed By:
JL
JL
May 16, 2025
Definitely like it! Looks exactly like I expected. Thanks
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thank you for the nice review. I'm glad you like your bouquet! Thank you for your business, and we hope to see you again soon.
Reviewed By:
Bettye B.
Bettye B.
May 16, 2025
For more than twenty years, McShan Florist has been our family's preferred florist, and there are plenty of reasons why! Their customer service is exceptional—always friendly, patient, and eager to assist. Every arrangement they've crafted for our special occasions has been absolutely stunning, enhancing our memorable moments. We also appreciate that they send a photo of the finished arrangement!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thank you, Bettye, for the nice review. We appreciate your kind words. We strive to create stunning, memorable floral arrangements that truly enhance our customers’ special occasions. We’re so happy to hear that we succeeded in doing so. Thanks again for sharing your feedback.
Reviewed By:
Norman Rice
Norman Rice
May 15, 2025
The worst presentation of your abilities that I've ever experienced. I asked for a Chrystal vase like some of my last orders, and you selected a huge vase which overpowers the roses, and makes an awkward arrangement for use in the home
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 15, 2025
Norman, I'm very sorry about the vase. I apologize for any trouble we may have caused. Please let me know if there is anything else I can do to help. Our customer service representative will contact you, but please feel free to call back with any questions or issues.
Reviewed By:
Lynda Davenport
Lynda Davenport
May 15, 2025
The flowers arrived perfectly!! Thank you for continuing your excellent quality and service!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 15, 2025
Thank you Lynda for the 5 star review. We strive to create beautiful arrangements for our customers. We appreciate your business and are glad that you like the flowers we delivered.
Reviewed By:
Sharon Cornell
Sharon Cornell
May 15, 2025
We love the flowers!!! They are sooooo beautiful!! Receiving the photo ahead of time made it easier for planning placement.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 15, 2025
We're happy to hear that you love the flowers, Sharon! That's what we are here for, after all. Thank you for choosing us for your flower needs.
Reviewed By:
Lorraine S
Lorraine S
May 15, 2025
The plant is beautiful! Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 15, 2025
Thank you Lorraine for the 5-star review, we truly appreciate it! You're making someone very happy with this gift.
Reviewed By:
Jill Werner
Jill Werner
May 15, 2025
Beautiful and very happy with their arrangements.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 15, 2025
Thank you Jill for the 5 stars! I'm glad you like the arrangements.
Reviewed By:
Shawn Bitterman
Shawn Bitterman
May 15, 2025
Much better thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 15, 2025
Thank you, Shawn. I’m glad you said something, so we are happy to correct this for you.
Reviewed By:
Shawn Bitterman
Shawn Bitterman
May 15, 2025
The roses looked a lot more pink in the photo on the website
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 15, 2025
Shawn, we are working on changing the color of your roses to a brighter pink. Thank you for bringing it to our attention.
Reviewed By:
J Strahan
J Strahan
May 15, 2025
Beautiful. Small one could use a couple more flowers Thanks for the photos
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 15, 2025
Each arrangement is filled to value, however, if you are not pleased, please give us a call to discuss the issue and we can arrange for a remedy to resolve the situation.
Reviewed By:
Linda Henderson
Linda Henderson
May 15, 2025
I've been ordering McShan Florist for years and love their flowers arrangements but this time, I was disappointed with the arrangements. I ordered the Teleflora's radiant reverie bouquet arrangements for my mom for Mother's Day but it did not look like the photo online and was not radiant as it described. I paid a lot for this arrangement and even upgrade it too. I was looking for a cheerful, radiant and bright flowers to make Mother's Day a great and happy day for my mother. I love McShan Florist and hope they can improve next time with photo online closer to it or exactly.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 15, 2025
We're really sorry if you were not pleased with the arrangement.
There's always room for improvement, and we appreciate you sharing your experience with us. If you would like to speak with us, feel free to call, and we will be happy to talk it over with you.
There's always room for improvement, and we appreciate you sharing your experience with us. If you would like to speak with us, feel free to call, and we will be happy to talk it over with you.
