McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 76300 reviews | Star Rating: 4.7
5 Star ★★★★★
 
 
65,319
85.61%
4 Star ★★★★
 
 
4,754
6.23%
3 Star ★★★☆☆
 
 
2,500
3.28%
2 Star ★★☆☆☆
 
 
1,578
2.07%
1 Star ☆☆☆☆
 
 
2,149
2.82%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 2 star reviews. Show all reviews

★★★★★
Reviewed By:
jan Pinkston
May 17, 2022
This picture of the flowers does not look like the order which was placed. The order placed was a $110.00 arrangement and this does not appear to be that. Disappointed if that is what you delivered the physician
Responded To By:

May 17, 2022
Please give us a call and we would be happy to make this right for you in any way you see fit! 214-324-2481. Thank you!
★★★★★
Reviewed By:
Donna Lamb
May 17, 2022
The photo on your online website shows a dark brown container which would be suitable for a funeral. The actual delivered plant was in a galvanized tub which does not look at all appropriate for a funeral. The plants themselves look great, but I'm embarrassed that it was delivered in a galvanized tub. Far too casual for a funeral. I thought McShan would know better. I'm sorry I recommended your shop to other family members for this funeral. Yes I like getting a photo.
Responded To By:

May 17, 2022
Please give us a call, as we value you as a customer, and want to make this right in whatever way you see fit. 214-324-2481. Thank you!
★★★★★
Reviewed By:
Chiarina Suratt
May 17, 2022
I was somewhat disappointed. I asked for Royal blue netting under the flower corsage but I received blue ribbon instead. I only asked for silver ribbon which was fine, but the blue ribbon should have been see thru Royal blue netting. Disappointed.
Responded To By:

May 17, 2022
We appreciate you as a customer, and we are so sorry you are disappointed. Please give us a call at 214-324-2481 so that we can make this right with you! Thank you.
★★★★★
Reviewed By:
Pamela Cofer Jones
May 16, 2022
I have been doing business with McShane for years and this is the first time I've been disappointed with the finished work. The spray did not look like the website and I was told after calling them and asking for it to be corrected it would be. Well the finished work is not quality and for the price I'm very disappointed. This spray was in honor of my dear friend who God called home. She doesn't deserve to have any disappointments.
Responded To By:

May 16, 2022
Please give us a call and we can go over more options to correct this for you. We value you as a customer. 214-324-2481. Thank you!
★★★★★
Reviewed By:
Loretta
May 15, 2022
Nice bouquet but is nothing like the bouquet I chose. Disappointed as the florist has always created bouquets close to the ad photo.
Responded To By:

May 16, 2022
Please give us a call, and we can make this right for you! 214-324-2481. Thanks!
★★★★★
Reviewed By:
Denise Robinson
May 12, 2022
Order was suppose to be purple cali Lilies and white stargazers lilies. The white cali lilies began to turn brown and wither their second day of receipt
Responded To By:

May 13, 2022
Please give us a call at 214-324-2481 so that we can rectify this situation and make it right for you!
★★★★★
Reviewed By:
Alex Sowels
May 9, 2022
I paid extra to have them delivered between 12pm and 2pm on Friday, May 6th but they did not arrive until after 4pm. Also when the flowers arrived the yellow stargazer lilies were already beginning to wilt and curl on the edges. This is not the kind of service I have grown to love from McShans.
Responded To By:

May 11, 2022
oh no! Give us a call so we can rectify this for you!
214-324-2481
★★★★★
Reviewed By:
Leslie Berry
May 9, 2022
The bouquet looks underwhelming in this photo. Hope it looked nicer in person.
Responded To By:

May 11, 2022
Leslie, give us a call and we can rectify this for you! 214-324-2481
★★★★★
Reviewed By:
David Corbin
May 9, 2022
Flowers were left on the porch but thankfully my mother found them fairly quickly. After delivery on Friday, they were wilting pretty badly by Mother's Day. I was not impressed.
Responded To By:

May 11, 2022
Oh no! Give us a call so we can make it right for you! 214-324-2481.
★★★★★
Reviewed By:
Valerie Osborn
May 8, 2022
That's not what I ordered. It's supposed to be in a hummingbird vase
★★★★★
Reviewed By:
Jim English
May 7, 2022
Disappointed in the appearance, I ordered Telefora's Dancing Beauty bouquet, This looks nothing like a picture on the website. Too much greenery not enough flowers!
Responded To By:

May 11, 2022
We are so sorry you feel this way! Give us a call so we can make this right!
214-324-2481
★★★★★
Reviewed By:
Nkjackson@sbcglobal.net
May 5, 2022
Is this really a medium size plant? and it's one sided as if some stems are missing.
★★★★★
Reviewed By:
Jim English
May 4, 2022
Whimsy bouquet on your website showed three sizes. Value, classic, and deluxe. I chose the classic, this looks nothing like the picture on your website much less flowers than I ever expected.
★★★★★
Reviewed By:
Bryan Petton
May 1, 2022
The flowers did not seem as fresh as I thought they should have been and it was not as creative as I was expecting, it was just an average bouquet therefore was over priced.
★★★★★
Reviewed By:
Ive Reed Jennings
Apr 30, 2022
I am dissatisfied with this order, I specifically ask you all to place a GET WELL SOON BALLOON in this plant. This plant isn't presentable at all, with this tall stick in it. You may call me at 214-815-3608.
★★★★★
Reviewed By:
Connie Herrera
Apr 30, 2022
Arrangement (roses) looked a little messy. Requested more babies breath.
★★★★★
Reviewed By:
Mike
Apr 29, 2022
I truly appreciate receiving the photo Unfortunately, the photo does not show the brown tips of many parts of the fern. If I zoom in, now I notice it since I know where to look after having seen the plant. Other elements in the planter were also wilted and the plant did not look as vibrant as the photo shows
★★★★★
Reviewed By:
Melissa Isaac
Apr 23, 2022
I'm not a fan of carnations and this seemed to have more than the arrangement I was trying to replicate. Also, you were out of the vase I had originally wanted. It was pretty, just not what I'd envisioned.
★★★★★
Reviewed By:
Traci Lee
Apr 22, 2022
The picture on the website showed a double stemmed orchid. I'm not sure a single stem orchid is worth $80?
★★★★★
Reviewed By:
LS
Apr 15, 2022
This was a cheaper second cousin of the plants in the website. It looked like a third-grade class project. I wouldn't recommend ordering it for anyone.
★★★★★
Reviewed By:
Barbara
Apr 15, 2022
Honestly we paid $205.00 for the best arrangement and this doesn't look any bigger than the picture that was shown which was the medium version. Not sure it is worth the money we paid.
★★★★★
Reviewed By:
Elaine Maddox
Apr 6, 2022
I spoke with Cynthia concerning some minor adjustments to this easel spray. Thanks for always being so accommodating.
★★★★★
Reviewed By:
Lea Ann Brown
Apr 6, 2022
I do not like the green planter, and the plant looks small for the price I paid. A blue or white planter would have looked pretty. Thank you for sending the photo.
★★★★★
Reviewed By:
Ilham hamideh
Apr 5, 2022
The picture shows a pineapple but the one I ordered didn't have
★★★★★
Reviewed By:
Noelene Hardy
Apr 3, 2022
Lovely and appreciate getting the photo.
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