McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 77592 reviews | Star Rating: 4.7
| 5 Star ★★★★★ |
66,518
|
85.73% |
| 4 Star ★★★★☆ |
4,799
|
6.18% |
| 3 Star ★★★☆☆ |
2,521
|
3.25% |
| 2 Star ★★☆☆☆ |
1,591
|
2.05% |
| 1 Star ★☆☆☆☆ |
2,163
|
2.79% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Carolyn Hoblit
Carolyn Hoblit
Jan 16, 2026
Nice but not worth the price you charged
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Jan 16, 2026
Thank you for taking the time to talk with us about your arrangement. If there is anything else we can assist you with, please feel free to reach out to us at 214-324-2481. We are always happy to help.
Reviewed By:
Rebecca
Rebecca
Dec 27, 2025
This is not as full as the picture and I guess when the flower bloom it will have some color like the picture we liked the darker pot.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Dec 27, 2025
We apologize that this garden did not meet your expectations. Please contact our customer service team at 214-324-2481, and we will be happy to assist you in resolving this issue.
Reviewed By:
Michell Ferguson Hubbard
Michell Ferguson Hubbard
Dec 18, 2025
The ribbon should've been diagonal and a little larger! There's not even 3 dozen roses for the price https://www.mcshanflorist.com/sympathy-arrangement/heartfelt-sympathy-spray/p_ef_t281-3a?skuId=EF_T281-3A&zipMin=
Reviewed By:
Rose
Rose
Dec 10, 2025
Does not look like what I ordered. Container is inappropriate for sympathy arrangement.
Reviewed By:
Deanna Dagley
Deanna Dagley
Dec 2, 2025
We are SO disappointed! This is NOT what I ordered! It was a lager basket with a handle. I told her to put a bow on the handle. This is pitiful! It appears there is a third of the snacks that were shown. My 81 year old sick sister won't even know what to do with this! Thanks for nothing for $91. This was a sacrifice for us, on social security!.
Reviewed By:
Gayane Fullford
Gayane Fullford
Dec 1, 2025
Stems are not long enough to get water. Arrangement over stuffed into top of vase. Flowers decay rapidly despite frequent water filling. You have to reassemble flowers and remove a lot of filler. Too much maintenance. Yes they look good at first but you are lucky to get 3 days worth until they need to be thrown out. Not good value for expense. Have received flowers from McShan many times, all with the same issues.
Reviewed By:
Margaret McWilliams
Margaret McWilliams
Nov 22, 2025
I'm disappointed with the arrangement. Your company has previously done a great job with orders, and individuals have been very pleased with the plants. This plant looks sparse, as if something's missing. It don't appear full; it's as though you spread out the items to make it look more appealing. Very disappointed!
Reviewed By:
Linda Isaac
Linda Isaac
Nov 22, 2025
I'm a bit disappointed, I thought there would be more flowers. I requested two pink and two white butterflies I see three and don't appear to be white. I've been a customer for years, this is the first time I've been disappointed with my order.
Reviewed By:
David ramirez
David ramirez
Nov 11, 2025
I think it has to much green
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Nov 11, 2025
Thank you for allowing us to make this right for you, David.
Reviewed By:
Te Hillman
Te Hillman
Oct 27, 2025
I just want it to look like the website. I do not like this. Now too much red added. Also, why did then change the balloon. For $100 I would like to be happy. This 2nd pic is worse.
Reviewed By:
Stan Thomas
Stan Thomas
Oct 16, 2025
For $160 I expected more flowers, not a bunch of greenery accompanied by a few token blooms. I am a long time customer and I am not satisfied with this arrangement.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Oct 27, 2025
So sorry this arrangement was not what you were expecting for the price, we appreciate you letting us take care of the situation.
Thank you, Stan.
If you have any other questions please don't hesitate on giving our Customer Service team a call.
Thank you, Stan.
If you have any other questions please don't hesitate on giving our Customer Service team a call.
Reviewed By:
Ruby Compton
Ruby Compton
Oct 15, 2025
Needs to be fuller ,Thank you
Responded To By:
Oct 15, 2025
Thank you, Ruby! We appreciate your kind review. We're glad the photo was helpful.
Reviewed By:
Lori Patman Lucier
Lori Patman Lucier
Oct 11, 2025
My flower arrangement was beautiful when I arrived however, it did not last very long ! Only one of the roses bloomed and the other four roses did not bloom. I changed the water daily and provided care to all of the arrangements I received after my surgery and all of them did great except the one I received from your florist? My husband purchased a flower arrangement from Y'all in August and I cared for it like I always do and it almost lasted 2 weeks ! This one did even make it a week with out wilting and roses not blooming. So sad 😞 ,
Responded To By:
Oct 14, 2025
Lori, we are so sorry to hear that your flower arrangement didn't last as long as you expected. We understand your disappointment, especially after your surgery and caring for the other arrangeme... More
Lori, we are so sorry to hear that your flower arrangement didn't last as long as you expected. We understand your disappointment, especially after your surgery and caring for the other arrangements so well. We truly appreciate you reaching out to let us know about this, so we can make things right.
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Reviewed By:
Cynthia
Cynthia
Oct 9, 2025
Why is there so much red I. This arrangement. Doesn't look like the website photo. I'll see what it looks like in person but this is all red and green and not pretty and the base is short and square. Not worth the $250!
Responded To By:
Oct 9, 2025
Ms. Cynthia, we are sorry to learn of your dissatisfaction with the arrangement. We believe the photograph does not accurately represent the piece; it is, in fact, a beautiful arrangement of pink and ... More
Ms. Cynthia, we are sorry to learn of your dissatisfaction with the arrangement. We believe the photograph does not accurately represent the piece; it is, in fact, a beautiful arrangement of pink and white roses in a cylindrical vase. Our customer service department will contact you to discuss this further.
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Reviewed By:
Linda Lee Hatchett
Linda Lee Hatchett
Sep 12, 2025
Eager to see it in person. This looks far less “full” and showy than the cheaper ones (which included vase) in your showroom case.
Responded To By:
Sep 12, 2025
Ms. Hatchett, we are sorry to learn of your dissatisfaction with the arrangement. We would be pleased to discuss this with you in person and make any necessary adjustments. We are happy to assist.
Reviewed By:
Betty Gaston
Betty Gaston
Sep 7, 2025
Beautiful flowers.
Responded To By:
Sep 9, 2025
Betty, we hope everything was good with our services. If there's anything we can do better, please let us know.
Reviewed By:
Khaled
Khaled
Sep 6, 2025
Hi I was put under the impression that the flowers would come in a vase rather than a small dark pot. Is it possible to wrap that with a pink or white wrapping paper because it does not seem presentable like this
Responded To By:
Sep 9, 2025
The arrangement is presented in a glass cube with a green leaf wrap. Should you have any concerns regarding your satisfaction, please do not hesitate to contact us; we are always available to assist.
























