McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 65938 reviews | Star Rating: 4.68
5 Star ★★★★★
 
 
55,817
84.65%
4 Star ★★★★
 
 
4,406
6.68%
3 Star ★★★☆☆
 
 
2,286
3.47%
2 Star ★★☆☆☆
 
 
1,449
2.20%
1 Star ☆☆☆☆
 
 
1,980
3.00%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 2 star reviews. Show all reviews

★★☆☆☆
Reviewed By:
charlotte test
Nov 9, 2023
too much "filler"--I asked for a small compact arrangement without a lot o greenery or filler.
Responded To By:
Bruce McShan / President
Nov 10, 2023
Thank you for letting us know so we can get this corrected for you.
We appreciate you.
★★☆☆☆
Reviewed By:
Carla Bell
Nov 8, 2023
Upgraded on both flower arrangements and expected lots more roses and carnations for the expensive price….. not satisfied.
Responded To By:
Tracy Mayes / Manager
Nov 8, 2023
We apologize you were not satisfied with your arrangements. If you give us a call
we would be happy to help. 214-324-2481 Thank you.
★★☆☆☆
Reviewed By:
Ruth Turner
Nov 2, 2023
The on-line picture or the Teleflor's Blooming Beauty Bouquet was bright and cheerful and well-balanced. The one sent is drab and lopsided. I really expected better quality. So sorry to give a bad review. I hope it looks better than the picture.
Responded To By:
Tracy Mayes / Manager
Nov 2, 2023
We apologize if you don't like the arrangement. Please give us a call at
214-324-2481 and our customer service will help.
★★☆☆☆
Reviewed By:
Mrs slaght
Oct 31, 2023
I paid extra to get it delivered before noon and I called to check it didn't deliver until after the hour.was not please with that
Responded To By:
Tracy Mayes / Manager
Nov 1, 2023
We apologize that the delivery was late and glad our customer service
department was able to help.
★★☆☆☆
Reviewed By:
Elizabeth Behrens
Oct 30, 2023
I really wish the roses were more of a bud rather than open so they will last longer.
★★☆☆☆
Reviewed By:
Rachel Cervantes
Oct 9, 2023
The angel does not match what I ordered online. The family is Catholic and religious and I wanted the angel that showed online. Rachel Cervantes
★★☆☆☆
Reviewed By:
Steven S Boss
Oct 5, 2023
The chrysanthemums died by the second day. The other flowers were fine.
Responded To By:
Courtney Cooper / Sales
Oct 5, 2023
We apologize this happened! Thank you for allowing us to fix this issue for you, If you have any other concerns please call us at 214-324-2481!
★★☆☆☆
Reviewed By:
Nikki
Oct 3, 2023
Huge charge for a mediocre arrangement. The ads did not depict fall leaves, and these flowers look wilted at best. I paid extra for same day delivery. My daughter lives in an apartment. Instead of leaving it in the mailroom, it was not delivered and a note left. The birthday girl had to pick up a day later.
Responded To By:
Courtney Cooper / Sales
Oct 3, 2023
We apologize this wasn't what you were expecting. It looks like we have tried to reach you regarding this issue. Unfortunately, because this order had champagne we are not able to leave these things in the mail room. Please give us a call if you'd like to discuss further. 214-324-2481.
★★☆☆☆
Reviewed By:
Andra Tipton
Sep 30, 2023
I was very disappointed that most of the Star Gazers were closed. This spray was for funeral service so it won't be viewed after all have bloomed. For the price, this spray should have had more than one or two Star Gazers bloomed out.
★★☆☆☆
Reviewed By:
J Hamilton
Sep 29, 2023
Not the quality I have grown accustom to from McShan. Very disappointed.
★★☆☆☆
Reviewed By:
J Hamilton
Sep 29, 2023
This is not the quality standard I am accustom to from McShan. Very disappointed.
★★☆☆☆
Reviewed By:
Olga Varela
Sep 20, 2023
Please remove Linda Fowler from our list & email lulufowler9@att.net She no longer works at 24 Hour, Ltd. The email for these flowers went to Linda and they should of been sent to ovarela@24hourltd.com They lady that I placed the order with even confirmed my email address. Thanks,
★★☆☆☆
Reviewed By:
Tammy Fetzner
Aug 14, 2023
The sunflowers look wilted.
Responded To By:
Courtney Cooper / Sales
Aug 24, 2023
Thank you, Tammy!
★★☆☆☆
Reviewed By:
Luisa
Aug 4, 2023
Flowers don't look very perky… in the fridge too long? Maybe it's the angel of picture.
★★☆☆☆
Reviewed By:
Diane
Aug 3, 2023
I thought it was in a Smiley mug??? So three roses and all that filler for 60.00 mmm it's pretty for three roses
Responded To By:
Courtney Cooper / Sales
Aug 3, 2023
We apologize that this was not what you were expecting. Thank you for allowing us to correct the issue.
★★☆☆☆
Reviewed By:
Matthew Jones
Aug 2, 2023
Not Leafed lined- looks kinda thrown togeather, The colors seem weird. Doesnt look full. I am not very satisfied with this picture.
Responded To By:
Courtney Cooper / Sales
Aug 3, 2023
We apologize that this was not what you were expecting. Thank you for allowing us to fix this for you and get the what you were expecting delivered to your recipient.
★★☆☆☆
Reviewed By:
wanda melancon
Jul 28, 2023
my order was for a wide approx 2 feet across with many colors. This was not what I ordered by any stretch. Very
Responded To By:
Courtney Cooper / Sales
Aug 1, 2023
We apologize that this was not what you were expecting, it looks like we have made an attempt to reach out to you. Please give us a call at 214-324-2481 and we will be more than happy to resolve this issue.
★★☆☆☆
Reviewed By:
Stella Stalsworth
Jul 24, 2023
I'm totally disappointed with what was sent to the funeral graveside. The plant I chose from your gallery had purple flowers. You sent a plant with white flowers. 😡 There's reasoning why I chose that gallery plant. You failed me. The 20% tip I included should have been ZERO. Wish there was communication, I would have chosen something else from the gallery if purple flowers were not available. I do give you 4 stars for getting the plant there in time for service. Overall you get 2 stars for sending wrong plant/floral arrangement. Stella Stalsworth
Responded To By:
Bruce McShan / President
Jul 25, 2023
We apologize that this was not what you were expecting. Thank you for giving us the opportunity to correct this for you, it was a pleasure assisting you today.
★★☆☆☆
Reviewed By:
Anthony Watson
Jul 7, 2023
I didn't request the lilly and it looks awkward in the arrangement
Responded To By:
Courtney Cooper / Sales
Jul 18, 2023
We apologize this was not what you were expecting. We aim to deliver the freshest product so our customers can enjoy them longer. The lilies have not opened up in the photos. If you have any other questions or concerns please call us at 214-324-2481 we would be happy to assist.
★★☆☆☆
Reviewed By:
PB
Jul 7, 2023
This is pretty, but what I ordered had a bit more color to and nicer greens. Specifically eucalyptus which always looks and smells nice in arrangements. This is so standard issue, it looks like I didn't try very hard to pick something with originality.
Responded To By:
Courtney Cooper / Sales
Jul 18, 2023
We apologize this was not what you were expecting. McShan can customize /edit just about anything. if you have preferences like eucalyptus we would be happy to accommodate, just let us know in the comments. If you have any other questions or concerns please call us at 214-324-2481.
★★☆☆☆
Reviewed By:
Harold Robinson
Jun 29, 2023
The only difference between the two plants are the butterflies. That's not what I see on the website. I'm disappointed.
Responded To By:
Courtney Cooper / Sales
Jul 8, 2023
We apologize that this was not what you originally expected, it looks like we were able to speak with you and get this figured out. If you have any other issues or concerns please call us at 214-324-2481.
★★☆☆☆
Reviewed By:
Nicole Brown
Jun 20, 2023
I was thinking a get well mylar balloon would be included in this arrangement.
★★☆☆☆
Reviewed By:
Charlotte Laughlin
Jun 18, 2023
And white flowers were very wilted I even took a picture
★★☆☆☆
Reviewed By:
Maria
Jun 15, 2023
It was supposed to have roses carnations and pink lilies and I don't see the roses and I don't see the pink lilies I only see carnations and they look red carnations not hot pink
Responded To By:
Courtney Cooper / Sales
Jun 16, 2023
We apologize that this was not what you expected. We did email you regarding this review and correcting our mistake. If you have any questions please give us a call at 214-324-2481.
★★☆☆☆
Reviewed By:
All Nations Fellowship
Jun 10, 2023
Arrangement was beautiful. I just wish the arrangement was in a prettier vase. This vase was so basic and could have made the arrangement standout more.
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