McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 73300 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
62,572
|
85.36% |
| 4 Star ★★★★☆ |
4,648
|
6.34% |
| 3 Star ★★★☆☆ |
2,442
|
3.33% |
| 2 Star ★★☆☆☆ |
1,537
|
2.10% |
| 1 Star ★☆☆☆☆ |
2,101
|
2.87% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
mercie pena
mercie pena
Feb 16, 2021
Not at all what I ordered. It wasn't full as the original picture. By the time I noticed the flowers were already delivered. I spoke to customer service who said they would redo the arrangement and send it the next day and pick up the old one. I didn't th
Reviewed By:
Richard Armstrong
Richard Armstrong
Feb 15, 2021
Flowers were beautiful, but delivered in a badly broken vase an in the wrong day. It's a good thing I had another vase, and was at home to receive it.
Reviewed By:
Randy L May
Randy L May
Feb 14, 2021
I specifically asked for those flowers to be delivered on February 14, 2021, not on the 13th when she was not home. This is the third time I've given y'all a chance and you messed up. From now on I will be using a different florist for my needs.
Reviewed By:
Michelle
Michelle
Feb 12, 2021
The flowers were droopy and there weren't any flowers when you turned the case to the back. I upgraded to premium for more flowers and there weren't more. In fact, they were a major downgrade from what I expected. I've been ordering from McShan's for yea
Reviewed By:
Mary Taylor
Mary Taylor
Feb 12, 2021
I submitted a photo of what I wanted, asked if it could be done. They said YES but it would be X-tra $10.I said O.K. Nothing like I expected.VERY DISAPPOINTED!!! ALSO PROBLEM W/DELIVERY GLITCH. ?
Reviewed By:
JWard
JWard
Feb 12, 2021
Half of the roses are in full bloom disappoint in how long they will last, have used you guys for years first time not blown away
Reviewed By:
Kelly Shockley
Kelly Shockley
Feb 8, 2021
Its pretty but for 90.00 I expected it to be at bit fuller with more sunflowers and more greenery?? Just looks a bit stark...?. Its hard to tell the size from the photo. Thank you, Kelly Shockley
Reviewed By:
Michele Leaach
Michele Leaach
Feb 8, 2021
not good communication with person taking order. Wanted white hydrangeas instead of green with the roses. Did not realize sending stock arrangement. Have used McShan Florist for years and always pleased. Will continue.
Reviewed By:
Mark
Mark
Feb 7, 2021
This is what I get for $75 ($124 delivered)? Sad.
Reviewed By:
Tracy
Tracy
Feb 4, 2021
I think the top row of white flowers seem to take away from the look. It's not as nice as what I've seen in the past.
Reviewed By:
Carolyn Whitten
Carolyn Whitten
Feb 3, 2021
Not enough flowers on lower left side. Needs a ribbon or something. Looks like pink carnations. Needs babies breath or something before sending to funeral home
Reviewed By:
Riverside
Riverside
Jan 24, 2021
N/a
Reviewed By:
Alma Patricia Noriega
Alma Patricia Noriega
Jan 21, 2021
This plant does not look like the one on your photo. The whiite flowers are missing
Reviewed By:
Jennifer
Jennifer
Jan 15, 2021
That is a pretty sad looking arrangment!
Reviewed By:
Paula Gentry
Paula Gentry
Jan 15, 2021
McShan needs to get a better variety of plants and flowers. I have been using them for years but there is little to choose from on the website.
Reviewed By:
Jenni
Jenni
Jan 12, 2021
Thank you for improving and ok to send but i asked for violets and you out in another white flower
Reviewed By:
Terri
Terri
Jan 12, 2021
The yellow sunflowers look wilted and tired. Also, we ordered the "deluxe", not "standard". As I explained to the lady that I placed the order with on yesterday, we want full, vibrant, happy.
Reviewed By:
Larry Burgess
Larry Burgess
Jan 11, 2021
I sent a sympathy arrangement to the spouse of a good client that passed away. I was frankly embarrassed by the quality of what was sent. It was not even close in quality to the arrangement in the photo on the website.
Reviewed By:
Melina
Melina
Jan 11, 2021
Hello my order number was 11739 why does it show different on the paper?
Reviewed By:
Linda Fussell
Linda Fussell
Jan 9, 2021
Quite honestly I am disappointed in this. It does not look at all like the picture of the confirmation of what I ordered. It should have been fuller and at least had one bloom on it.
Reviewed By:
TR
TR
Jan 6, 2021
Arrangement doesn't look as vibrant or attractive as advertised. Flowers look almost dead. For the price I expected much better quality. The photo sent of arrangement is a nice touch towards customer service however.
Reviewed By:
Kathy Garrett
Kathy Garrett
Jan 4, 2021
Very unhappy with the way they look. The leaves are not in good condition. Also, I expected a vase with the order. This was for a gentleman who lost his wife The plant looks as sad as he does. Very disappointed. The last two orders were great. Not thi
Reviewed By:
Jennifer Solis
Jennifer Solis
Dec 29, 2020
Way smaller than the picture.
Reviewed By:
LaMonithal Harris Wiggins
LaMonithal Harris Wiggins
Dec 29, 2020
I am a little disappointed. I would have liked it to be a little FULLER. That's why we paid for the $125.00 stand-up. (The Potter's House).
Reviewed By:
Linda Whalin
Linda Whalin
Dec 25, 2020
I expected more for $75.00. The black vase is ugly. Just being red and green doesn't make it look like Christmas. This is the first time I have ever been disappointed with an arrangement. Thanks anyway.
