McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70140 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,669
|
85.07% |
| 4 Star ★★★★☆ |
4,534
|
6.46% |
| 3 Star ★★★☆☆ |
2,378
|
3.39% |
| 2 Star ★★☆☆☆ |
1,497
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,062
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
YolandaRascon
YolandaRascon
Feb 20, 2020
It is beautiful but it's too large so she had to load it in her car and take it home - so disappointing
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 20, 2020
We are so sorry that the palm was too large for the recipient's office. The plant was requested in order to congratulate Veronica, and we sincerely hope that she enjoys it at home. If you have qu... More
We are so sorry that the palm was too large for the recipient's office. The plant was requested in order to congratulate Veronica, and we sincerely hope that she enjoys it at home. If you have questions or would like to discuss this further, we would be very happy to speak with you. 214-324-2481
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Reviewed By:
Walter Roberts
Walter Roberts
Feb 20, 2020
The flowers were not the standard we have grown the expect from McShan.
Reviewed By:
Brenda kluttz
Brenda kluttz
Feb 20, 2020
I just don't think the plant looks as nice as I thought it would for spending $100. I'm disappointed.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 20, 2020
Thank you very much for speaking with me about this, Brenda. I hope that the plant looked great in person at the service as we discussed. If not then please let us know!
Reviewed By:
Pendarves
Pendarves
Feb 20, 2020
I am disappointed.
Reviewed By:
Mr Mata
Mr Mata
Feb 17, 2020
The lilies have not yet bloomed its been three days now, i think the original bouquet was 7 roses, one stem was broken and was left in the bouquet that i received. The bouquet wasnt as full as it should have been for a deluxe bouquet without the lilies.
Reviewed By:
KS
KS
Feb 17, 2020
The roses look nice but it looks like they are sitting in a bush of weeds
Reviewed By:
Tristan
Tristan
Feb 17, 2020
The Lilies never bloomed, its day three Now and the lilies are still closed. I think it was seven original roses because one stem was broken and left with the six pink roses that were delivered.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 17, 2020
Tristan, we are sorry that you were disappointed in the roses. We left a voice message to discuss your order. Please call at your convenience and we will be happy to speak with you about it (214-324-2481).
Reviewed By:
John F
John F
Feb 16, 2020
In my house for 48 hours and the roses were noticeably dying. See attached photo. Not the healthiest roses I've ever purchased. Wife not happy!
Reviewed By:
Cathy Cunningham
Cathy Cunningham
Feb 16, 2020
This is nothing like I ordered. Extremely disappointed. Don't take orders if they can't be fulfilled. Something has changed at McShan and it doesn't seem like the same place I've dealt with for 30 years.
Reviewed By:
Steve
Steve
Feb 15, 2020
One rose was broken upon delivery. The receptionist at Annette's work told the delivery driver. The driver removed the broken rose but didn't tell Annette. My dozen roses turned into 11.
Reviewed By:
Krisha inboden
Krisha inboden
Feb 14, 2020
The arrangement was beautiful, but by day 3 all the roses were wilted and dying
Reviewed By:
Doug cannon
Doug cannon
Feb 14, 2020
The flowers are die the day we receive them than look bad
Reviewed By:
Michael Sheffield to Anarosa
Michael Sheffield to Anarosa
Feb 13, 2020
There's too much greenery and the placement is unbalanced! There's a single flower standing through the top! Doesn't look like much care went into the appearance of my arrangement.
Reviewed By:
Clinton Davis
Clinton Davis
Feb 13, 2020
Disappointed. Really does not look like the picture of what I ordered. Lillies are all buds or unopened. Roses are not the bright pink roses shown on the website. If I saw this arrangement in your store, I would not pick it. Instead of bright and che
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 13, 2020
Mr. Davis, Thank you so much for speaking with us earlier. We are thrilled you were satisfied with the replacement we created for you. Thank you for your feedback & we appreciate you allowing us to make this right!
Reviewed By:
Randy Melton
Randy Melton
Feb 10, 2020
I got the premium upgrade. Supposed to be at least 6 roses and two Lillie's in regular order. Enhanced in the premium. I don't see it. This picture doesn't look as full as the original catalogue picture. Maybe it is but I can't tell that from the pic. I
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 10, 2020
Mr. Melton, Thank you so much for speaking with us. We have re-sent you a new photo of your arrangement! Thank you for your feedback! We appreciate you!
Reviewed By:
MBSolano
MBSolano
Feb 10, 2020
Beautiful!!! Thank you so much!!!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 10, 2020
Thank you!
Reviewed By:
Derrick
Derrick
Feb 10, 2020
First Roses sent were starting to turn brown on the tips. The second roses Looked much better but were the wrong color.
Reviewed By:
Lynda Landers
Lynda Landers
Feb 9, 2020
This for the money is less than what I expect from McShan.
Reviewed By:
Brigitte
Brigitte
Feb 7, 2020
When I originally received this picture 2/4/20, I asked if something with color could be moved around into the big patch of white; apparently that did not happen. This looks nothing like the picture on your website: McShan Soho Bouquet MA65. The Big clump
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 8, 2020
Brigitte, Thank you so much for your feedback. Please contact us at help@mcshan.com or 214-324-2481 to discuss your order further. Thanks!
Reviewed By:
SUE
SUE
Feb 7, 2020
I DIDNT FEEL lIKE THE PICTURE OF WHAT WAS SENT LOOKED NEAR AS GOOD AS WHAT WAS PROMOTED ON THE WEBSITE. :(
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 8, 2020
Sue, Thank you so much for your feedback. We are so sorry you are unhappy with your order. Please contact us at help@mcshan.com or 214-324-2481 to discuss your order. Thank you!
Reviewed By:
T. Lopez
T. Lopez
Jan 29, 2020
For the amount spent on a B-Day greeting, this doesn't look Happy :(
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 29, 2020
Thank you for speaking with us about the arrangement, Tony. We are very glad that the recipient was pleased with the flowers.
Reviewed By:
Arlene Wiley
Arlene Wiley
Jan 29, 2020
I was not happy with the flowers sent. I asked that the flowers have tight buds and the sales person said that they would be buds. As you see they are in full bloom. If buds were not available I would have liked to be notified. I am very disappointed.
Reviewed By:
Doug Thompson
Doug Thompson
Jan 28, 2020
Well you pay for an upgrade, but everything about this looks smaller than the advertised product. Maybe it's just deceptive photography in the advertisement for this, but it just seems so skimpy for such a price.
Reviewed By:
Linda
Linda
Jan 27, 2020
The arrangement was pretty, just not at all what I asked for. I had asked for coral colored flowers and was told that there was plenty of time to order them. I told the lady that I want most of the flowers to be hydrangeas and roses and that I was will
Reviewed By:
BRENDA VILLAGRAN
BRENDA VILLAGRAN
Jan 23, 2020
THE ARRENGEMENT DIDNT INCLUDE ALL THE DETAILS THAT WERE PROVIDED BY THE REQUEST.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 23, 2020
Brenda, Thank you so much for speaking with us regarding your order. We are happy to make the requested changes and will be sending you a new photo shortly!
