McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 70160 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
59,686
 85.07%
4 Star ★★★★☆
 
 
4,536
 6.47%
3 Star ★★★☆☆
 
 
2,379
 3.39%
2 Star ★★☆☆☆
 
 
1,498
 2.14%
1 Star ★☆☆☆☆
 
 
2,061
 2.94%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 2 star reviews. Show all reviews

★★★★★
Reviewed By:
BRENDA VILLAGRAN
Jan 23, 2020
THE ARRENGEMENT DIDNT INCLUDE ALL THE DETAILS THAT WERE PROVIDED BY THE REQUEST.
Responded To By:
Customer Service / C.S.
Jan 23, 2020
Brenda, Thank you so much for speaking with us regarding your order. We are happy to make the requested changes and will be sending you a new photo shortly!
★★★★★
Reviewed By:
Terry
Jan 21, 2020
I do not like this arrangement . I will call in 1 hour
Responded To By:
Customer Service / C.S.
Jan 21, 2020
Dear Terry, Thank you for speaking with us about this arrangement and for your feedback. We are glad to have resolved the issue to your satisfaction.
★★★★★
Reviewed By:
Bill Baker
Jan 18, 2020
Pretty arrangement but there were only 3 roses and they were a bit wilted. A little disappointed.
★★★★★
Reviewed By:
Fay Wallway
Jan 17, 2020
Having used McShan for years, this isn't one of your better arrangements.
Responded To By:
Customer Service / C.S.
Jan 17, 2020
Hello Fay, Thank you very much for your feedback. We left you a voice mail regarding your order. Please call us at 214-324-2481 or contact us at help@mcshan.com to discuss the arrangement. Thank you!
★★★★★
Reviewed By:
Collette Lippincott
Jan 16, 2020
I don't understand. This photo looks like the photo of the "standard" version on the website and I asked and paid for the "premium" version. It was my understanding the that the premium would have more flowers.
Responded To By:
Customer Service / C.S.
Jan 16, 2020
Collette, I have left you a voicemail to discuss your order. We have sent you a new photo of your arrangement that shows more roses. Please contact us at help@mcshan.com or 214-324-2481, if you would like us to make any changes to your order.
★★★★★
Reviewed By:
Tim
Jan 12, 2020
I ordered McShan Pink Roses and you all delivered white Roses.
Responded To By:
Customer Service / C.S.
Jan 13, 2020
Tim, Thank you so much for speaking with us. Our apologies for sending the wrong color roses to the recipient. We are happy we could make this right for you by sending the recipient the pink roses today! Thank you for your feedback!
★★★★★
Reviewed By:
Tad Ground
Jan 10, 2020
I asked for an arrangement of gerber daisies and only see 2.
★★★★★
Reviewed By:
Lisa Hartwick
Jan 9, 2020
Plant in picture on website much bigger. Also asked for some color. A little over priced for that small ivy plant. Expected more for my money.
★★★★★
Reviewed By:
Lachelle Starrett
Jan 5, 2020
It looks like a self grab bouquet from Walmart. Nothing special. Very disappointed
★★★★★
Reviewed By:
Marie Hansen
Dec 30, 2019
Not enough flowers for $178 - ! Your representative on phone was wonderful - disappointed with arrangement. She warned me glads might not open - filler flowers ?
Responded To By:
Customer Service / C.S.
Dec 31, 2019
Marie, The arrangement was filled to value. The picture only shows the front side of the arrangement. We design all of our vase arrangements to be seen from all angles, so unfortunately the picture al... More
Marie, The arrangement was filled to value. The picture only shows the front side of the arrangement. We design all of our vase arrangements to be seen from all angles, so unfortunately the picture alone does not to the arrangement justice. If there is anything we can do to assist you further, please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
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★★★★★
Reviewed By:
Harold Robinson
Dec 26, 2019
Plant looks great. Don't see but one butterfly. Asked for three each order.
Responded To By:
Customer Service / C.S.
Dec 26, 2019
Hi Harold,
Thank you for your review! I just spoke with the designer & she confirmed that there are 3 butterflies in the plant, the other 2 are on the sides & not visible in the picture. If we can assist you further, let us know!
Thanks so much!
★★★★★
Reviewed By:
Mary Freeman
Dec 23, 2019
I am a little disappointed that this plant is leaning. Very few ornaments on the tree. I sent one like this last year to the same person and it was much prettier. Usually, your plants are always beautiful. I always order my plants from you. Hopefully
★★★★★
Reviewed By:
Christie Godfrey
Dec 23, 2019
Not as pretty as what I thought I was ordering.
★★★★★
Reviewed By:
Amy Gafford
Dec 21, 2019
The picture I ordered had 5 roses in it. The one that was delivered only had one rose. I'm very disappointed.
★★★★★
Reviewed By:
Marilyn
Dec 21, 2019
I requested a pink and green ribbon bow.
Responded To By:
Customer Service / C.S.
Dec 21, 2019
Marilyn, We have returned this item to the store and will replace the bow to be pink and green. Thank you so much for your feedback!
★★★★★
Reviewed By:
Becky Purdy
Dec 13, 2019
I would like someone to call me to discuss please 2142099821
★★★★★
Reviewed By:
Gabby Ampel
Dec 11, 2019
That's not very masculine as I requested. I asked for white with some blue and cowboys themed.
★★★★★
Reviewed By:
JanettaGardnerjanetta.gardner@yahoo.com
Dec 8, 2019
This does not look like a 75.00 arraignment. It is very pretty but not worth 75.00. Very dissatisfied.
★★★★★
Reviewed By:
Billye
Dec 5, 2019
This is pretty. But it looks skimpy. So I hope you will sit it in a decorate container before you deliver it. A concern custom. Billye
★★★★★
Reviewed By:
Lori Lawrence
Dec 3, 2019
pretty small arrangement for costing over $70. I believe the flowers were 50 something and the rest was delivery fee and taxes. Just a little disappointed at how small it is. other than that they look fine
★★★★★
Reviewed By:
Jayne Sadler
Nov 22, 2019
The banner was very skimpy! The flowers looked all dried up.
Responded To By:
Customer Service / C.S.
Nov 22, 2019
Jayne, I have sent you an email to discuss your order. Thank you for your feedback, we look forward to speaking with you!
★★★★★
Reviewed By:
Deborah
Nov 21, 2019
Sure looks small for the price paid.
Responded To By:
Customer Service / C.S.
Nov 21, 2019
Deborah, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
★★★★★
Reviewed By:
Greg
Nov 13, 2019
Not, sure this was worth 95.00.
Responded To By:
Customer Service / C.S.
Nov 13, 2019
Greg, I have sent you an email to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. We appreciate your feedback and look forward to making this right for you!
★★★★★
Reviewed By:
John Hearon
Nov 5, 2019
I'm very unhappy with the service on Saturday I have been using your service for many years was not delivered on Friday the time fram I asked for on Saturday the plant was left next door afeter the time that was romised and the plant was for Baylor Hospi
Responded To By:
Customer Service / C.S.
Nov 5, 2019
Mrs. Hearon, Thank you so much for speaking to me. We thank you so much for your feedback and allowing us to make this right for you!
★★★★★
Reviewed By:
Micheline Sonia
Oct 27, 2019
Hi Thank You for the picture of order, I think this is a great feature off your florist. In ref to my order, I have to say when I ordered I stated I wanted Yellow and White with a little blue signify for the young male that it was for. I am not sure
Responded To By:
Customer Service / C.S.
Oct 29, 2019
Micheline, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
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