McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 75046 reviews | Star Rating: 4.7
5 Star ★★★★★
 
 
64,161
85.50%
4 Star ★★★★
 
 
4,714
6.28%
3 Star ★★★☆☆
 
 
2,478
3.30%
2 Star ★★☆☆☆
 
 
1,564
2.08%
1 Star ☆☆☆☆
 
 
2,129
2.84%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 2 star reviews. Show all reviews

★★★★★
Reviewed By:
Christy Engemoen
May 19, 2020
These look very sparse in comparison to what I ordered. Certainly not a value at $125.00. I'm disappointed in them.
★★★★★
Reviewed By:
Liz Eysijnk
May 18, 2020
It's 1/2 the size of the bouquet of flowers shown on your website. I'm very sad... This is for my boss who just had hip replacement surgery.
★★★★★
Reviewed By:
Margie
May 16, 2020
Looks nothing like the one on website. My request was for it to look as much like the one on the website as possible. This is wild.
★★★★★
Reviewed By:
Rita Guerra
May 15, 2020
I was not pleased with the picture, I'm hoping they look better and more alive in person. I understand it will never look like the pictures posted but should be comparable in color, height a look similar to the pictures.
★★★★★
Reviewed By:
MMunch
May 13, 2020
It is very obvious that the image had some editing done on it. In the future have someone with photoshop experience edit the image if it needs it. (Which it shouldn't) The plants had cuts, bruises, rotted areas and holes in some of the leaves which is a
Responded To By:
Cynthia S. / Sales Manager
May 13, 2020
Good afternoon, Mr. Munch. We apologize that you feel your item arrived with damages. We have left you a message and would love to speak with you about it. Please give us a call at your earliest convenience. Thank you.
★★★★★
Reviewed By:
Cindy
May 13, 2020
The flowers were supposed to be mixture of pink or bright colors. I see a lot of white in this arrangement. I have done business with McShans for years and very disappointed.
★★★★★
Reviewed By:
John Schoonover
May 12, 2020
I've already submitted a response and you need to review it as it was too long for me to type it out again. Condensed version is I was disappointed with the service and the product.
★★★★★
Reviewed By:
Sharon
May 11, 2020
I received an order from your florist for Mother's Day that was gorgeous! The arrangement, pictured above, I ordered for pick up. The flowers used were pretty but I was very disappointed in the arrangement itself.
★★★★★
Reviewed By:
Paul Bernardini
May 10, 2020
I asked for tulips and hydrangea and it doesn't look like they are included.
★★★★★
Reviewed By:
Rose Saucedo
May 9, 2020
I was a little disappointed with my arrangement. It didn't look like anything I had ordered. I was told that the flowers would open up eventually but if I would have been told all the flowers were closed I would have ordered something else.
★★★★★
Reviewed By:
Lauri Mckinney
May 9, 2020
I liked the vase but was very disappointed in the lack of flowers around the entire arrangement. The back had no flowers, so it is not beautiful to look at from all angles. Also, the flowers have very little fragrance. Normally you have the smell in your
★★★★★
Reviewed By:
Bill Mott
May 9, 2020
That doesnt resemble what I ordered. That doesnt look like $100.
★★★★★
Reviewed By:
Sabaa
May 9, 2020
Not happy with this bouquet. It's suppose to be for a baby girl... there's no sign or anything
★★★★★
Reviewed By:
Carolyn Brigdon
May 6, 2020
Not really happy with this designer choice!! I wanted some carnations in this also, they were her favorite!! Too much lavender color!!
★★★★★
Reviewed By:
Jeremy Crane
May 6, 2020
I approved putting them in something else but I assumed it would be similar. I paid $75 for flowers and it looks like a $25 bouquet.
★★★★★
Reviewed By:
Nancy Blackburn
May 3, 2020
does not look like pic on the website: https://mcshanflorist.com/dallas-mcshan-florist/mcshan-amanda-log.html and the premium version: We will add more blooms and select the highest quality flowers we offer in this style.
★★★★★
Reviewed By:
Oralia Alvarez
May 2, 2020
THAT DIDN'T LOOK LIKE THE ONE ON PICTURE, Ya said; it would look just like it. Ohooo, Well it Does ???
★★★★★
Reviewed By:
SG
Apr 30, 2020
This is not an $86 spathaphillium plant for a funeral! I called and got their last 2 6" swaths. They were out of medium and large ones I wanted and can buy at the grocery store. I'm in NC and the funeral is in TX. I had to call to verify these were 2 plan
★★★★★
Reviewed By:
Laurie Rogers
Apr 29, 2020
Appears to only have half the flowers as pictured on website.
★★★★★
Reviewed By:
Sharon
Apr 28, 2020
I was very disappointed in the arrangement. It looked cheap. I paid quite a lot of money and there weren't any carnations or roses in this arrangement. If you order from them, you need to be extremely specific about what you are getting. The flowers did
★★★★★
Reviewed By:
Label Systems
Apr 23, 2020
It does not look similar to the photo online
Responded To By:
Cynthia S. / Sales Manager
Apr 23, 2020
Hello, we have left a message for you in regard to the item not looking like online photo. We look forward to speaking with you and coming to a resolution. Thank you for review and feedback.
★★★★★
Reviewed By:
Belinda McCallister
Apr 22, 2020
The arrangement is pretty, however it does not contain very many premium flowers.
Responded To By:
Cynthia S. / Sales Manager
Apr 23, 2020
Belinda, thank you for your feedback and speaking with us concerning the premium flowers. We hope your recipient enjoyed the array of colors and flowers represented in this beautiful arrangement.
★★★★★
Reviewed By:
Judy dodd
Apr 17, 2020
Very pretty
★★★★★
Reviewed By:
BARBARA RICHARDS
Apr 16, 2020
not what I wanted so for the future will make sure what I TELL YOUR REPRESENTATIVE IS WHAT I GET...OR WILL GO ELSEWHERE...VERY DISAPPOINTED!!
Responded To By:
Bruce McShan / President
Apr 17, 2020
Ms. Richards, thank you for speaking with us. We apologize for the confusion with your order. Please know you may contact us at any time and we will be happy to make any corrections needed. We appreciate your feedback.
★★★★★
Reviewed By:
Janet
Apr 16, 2020
was a little disappointed with some of the flower quality. Many of them were turning brown and shriveled...
Responded To By:
Cynthia S. / Sales Manager
Apr 17, 2020
Janet, our apologies that you were disappointed. Please let us know how we can make this right for you. We will be more than happy to assist you.
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