McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70168 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,693
|
85.07% |
| 4 Star ★★★★☆ |
4,536
|
6.46% |
| 3 Star ★★★☆☆ |
2,380
|
3.39% |
| 2 Star ★★☆☆☆ |
1,498
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,061
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Sharon
Sharon
Jul 22, 2019
For 80.00 not enough flower very week
Reviewed By:
Kathryn Hudspeth
Kathryn Hudspeth
Jul 19, 2019
Maybe the picture doesn't show them, but I don't see any roses in the arrangement. Roses were the main flower I wanted in order and also to include some tropical flowers (which I can see) as well.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 22, 2019
Kathryn, Thank you so much for speaking with us. We are glad we were able to resolve this for you! Thank you for your feedback!
Reviewed By:
Cruz
Cruz
Jul 13, 2019
The lilies are closed. Not worth 150 depending on delivery might change my review
Reviewed By:
Cindy keller
Cindy keller
Jul 5, 2019
Lack of imagination! Have bought flower for years and this is the poorest arrangement I have ever received
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 5, 2019
Cindy, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-24841 so we can discuss your order further. Thank you so much for your feedback and we look forward to hearing from you!
Reviewed By:
GBC
GBC
Jun 28, 2019
The lady who took my order was rushing. She misspelled my mother's name. No recap of my order. No thanks. I spend too much money here. Second time I have not received the flowers in the arrangement as stated on line.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 28, 2019
Gaye, we have left you a voicemail to discuss your order. Please contact us so we can resolve this for you, help@mcshan.com or 214-324-2481. Thank you for your feedback!
Reviewed By:
Raymond Hayes
Raymond Hayes
Jun 24, 2019
The flowers look fresh however, we asked for oranges, hot pink, yellows and purples. All I see is purple,yellow and white; maybe the glads are orange. Who knows until openned. It took a over 20 minutes to place the order due to computer issues. Do not
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 26, 2019
Thank you so much for speaking with me! We are so glad to hear that once you saw the arrangement in person, you were pleased with the outcome. Our quick snapshots of the arrangements rarely ever do th... More
Thank you so much for speaking with me! We are so glad to hear that once you saw the arrangement in person, you were pleased with the outcome. Our quick snapshots of the arrangements rarely ever do the flowers justice and they are always more beautiful once you see them for yourself! Thank you for sharing your feedback with us!
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Reviewed By:
Will
Will
Jun 21, 2019
For $113 this is pretty underwhelming. Will be using a new service going forward.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 21, 2019
Will, Thank you so much for speaking with me earlier. I was able to get with the designer and express your concerns. We have made the changes and a new picture was sent for you to review. Thank you so much for your feedback!
Reviewed By:
Cynthia Pinkham
Cynthia Pinkham
Jun 21, 2019
Unfortunately I did not get a chance to check email photo before delivery! Not what I expected or hoped for! I requested something “happy and cheerful” with a lot of color! Way too much green, basically only two types of flowers and two colors! Will thin
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 21, 2019
Cynthia, Thank you so much for talking with me earlier. I am glad we came up with a solution for your concerns. We appreciate your feedback!
Reviewed By:
Jane
Jane
Jun 17, 2019
Would it be possible to add a few more flowers-I just feel like for the price of the order there should be more. Thank you!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 18, 2019
Jane, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
Reviewed By:
Hill, Stanford
Hill, Stanford
Jun 6, 2019
Order was not what I had originally ordered.. not happy with finished product
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 6, 2019
Stanford, I have left you a message to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
Reviewed By:
Stanley P Smith
Stanley P Smith
Jun 3, 2019
I requested very bright flowers. And, I hope the flowers looked better in person...they don't look fresh in the picture.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 3, 2019
Stanley, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481 Thank you!
Reviewed By:
McCoy
McCoy
May 31, 2019
It appears that in the picture there is only one flowering plant. I asked for 3-4 flowering plants and some green plants, too. I even suggested pink, white, blue and yellow for the flower colors. I thought there would be more than just one flowering plant
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 3, 2019
Marilyn, Thank you so much for speaking with us. We are glad to hear the recipient was pleased with the arrangement! Thank you for your feedback!!
Reviewed By:
AG
AG
May 28, 2019
Honestly was disappointed, thought there would have been more actual flowers and less greenery!
Reviewed By:
AM
AM
May 24, 2019
The plant is smaller than what I expected, but McShan listened and took care of my concern.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 24, 2019
Amanda, I have returned the plant to designer and explained your concerns. We will make sure you get the grand presentation that you asked for! You will receive a new picture once the changes are made! Thank you!
Reviewed By:
Gary
Gary
May 23, 2019
This does not look like a $275.00 arrangement. A bit disappointed! Does not look like what I have come to expect from McShan.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 23, 2019
Gary, Thank you so much for speaking with me. I took the arrangement back to the designer and shared your concerns. We will send you an updated picture once the changes have been made. Thank you for your feedback!
Reviewed By:
Fox
Fox
May 21, 2019
The amount of flowers are not worth $177.00
Reviewed By:
tony
tony
May 20, 2019
The flower arrangement was beautiful but showed up after business hours (5pm) and wife had to go in Saturday to pick up. She had already left work at 5:30 flowers got there after 6
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 20, 2019
Hi Tony,
Thank you for your review! We're happy to hear that you loved the flowers! Our apologies that she had already left for the day when the driver delivered them. If there is anything we can do to make this right, please give us a call at 214-324-2481.
Thank you so much!
Thank you for your review! We're happy to hear that you loved the flowers! Our apologies that she had already left for the day when the driver delivered them. If there is anything we can do to make this right, please give us a call at 214-324-2481.
Thank you so much!
Reviewed By:
Jody Cook
Jody Cook
May 20, 2019
Not as nice as some of the arrangements. Needed something just not sure what it lacked!
Reviewed By:
Roberta Asberry
Roberta Asberry
May 17, 2019
This is nice, but I would have preferred the advertised flower arrangement much better.
Reviewed By:
Eli
Eli
May 15, 2019
Just don't feel like I got my moneys worth. This is the first time I've had this experience with McShane‘s. Usually, they outdo themselves. So, I really have no complaints. Just this order didn't meet the expected standards that I expect from them. They d
Reviewed By:
Sheree Dudley
Sheree Dudley
May 14, 2019
Picture appears to show some of the flowers missing petals, some wilting, some mashed. Looks like it was thrown together. I've ordered many flowers arrangements from McShans through the years & have always been very pleased with my arrangements. This o
Reviewed By:
Amy Duke
Amy Duke
May 14, 2019
I paid extra $$ to add flowers. That did not happen
Reviewed By:
Mother
Mother
May 13, 2019
The arrangement was very small compared to the picture. I wasn't pleased compared to the price
Reviewed By:
Sheri Hookey
Sheri Hookey
May 13, 2019
The arrangement as shown above did not look like the arrangement shown online. I had to call in, stop the delivery, and have the arrangement redone.
Reviewed By:
Steve
Steve
May 11, 2019
Wife did not really like arrangement. Thought the iris would be fresher and more prominent than they were since that is what I asked for. Not really all that pleased.
