McShan Florist, Dallas, TX - Customer Flower Reviews
Like us on Facebook.
Total reviews: 75051 reviews | Star Rating: 4.7
| 5 Star ★★★★★ |
64,166
|
85.50% |
| 4 Star ★★★★☆ |
4,714
|
6.28% |
| 3 Star ★★★☆☆ |
2,478
|
3.30% |
| 2 Star ★★☆☆☆ |
1,564
|
2.08% |
| 1 Star ★☆☆☆☆ |
2,129
|
2.84% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Cathy Cunningham
Cathy Cunningham
Feb 16, 2020
This is nothing like I ordered. Extremely disappointed. Don't take orders if they can't be fulfilled. Something has changed at McShan and it doesn't seem like the same place I've dealt with for 30 years.
Reviewed By:
Steve
Steve
Feb 15, 2020
One rose was broken upon delivery. The receptionist at Annette's work told the delivery driver. The driver removed the broken rose but didn't tell Annette. My dozen roses turned into 11.
Reviewed By:
Krisha inboden
Krisha inboden
Feb 14, 2020
The arrangement was beautiful, but by day 3 all the roses were wilted and dying
Reviewed By:
Doug cannon
Doug cannon
Feb 14, 2020
The flowers are die the day we receive them than look bad
Reviewed By:
Michael Sheffield to Anarosa
Michael Sheffield to Anarosa
Feb 13, 2020
There's too much greenery and the placement is unbalanced! There's a single flower standing through the top! Doesn't look like much care went into the appearance of my arrangement.
Reviewed By:
Clinton Davis
Clinton Davis
Feb 13, 2020
Disappointed. Really does not look like the picture of what I ordered. Lillies are all buds or unopened. Roses are not the bright pink roses shown on the website. If I saw this arrangement in your store, I would not pick it. Instead of bright and che
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 13, 2020
Mr. Davis, Thank you so much for speaking with us earlier. We are thrilled you were satisfied with the replacement we created for you. Thank you for your feedback & we appreciate you allowing us to make this right!
Reviewed By:
Randy Melton
Randy Melton
Feb 10, 2020
I got the premium upgrade. Supposed to be at least 6 roses and two Lillie's in regular order. Enhanced in the premium. I don't see it. This picture doesn't look as full as the original catalogue picture. Maybe it is but I can't tell that from the pic. I
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 10, 2020
Mr. Melton, Thank you so much for speaking with us. We have re-sent you a new photo of your arrangement! Thank you for your feedback! We appreciate you!
Reviewed By:
MBSolano
MBSolano
Feb 10, 2020
Beautiful!!! Thank you so much!!!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 10, 2020
Thank you!
Reviewed By:
Derrick
Derrick
Feb 10, 2020
First Roses sent were starting to turn brown on the tips. The second roses Looked much better but were the wrong color.
Reviewed By:
Lynda Landers
Lynda Landers
Feb 9, 2020
This for the money is less than what I expect from McShan.
Reviewed By:
Brigitte
Brigitte
Feb 7, 2020
When I originally received this picture 2/4/20, I asked if something with color could be moved around into the big patch of white; apparently that did not happen. This looks nothing like the picture on your website: McShan Soho Bouquet MA65. The Big clump
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 8, 2020
Brigitte, Thank you so much for your feedback. Please contact us at help@mcshan.com or 214-324-2481 to discuss your order further. Thanks!
Reviewed By:
SUE
SUE
Feb 7, 2020
I DIDNT FEEL lIKE THE PICTURE OF WHAT WAS SENT LOOKED NEAR AS GOOD AS WHAT WAS PROMOTED ON THE WEBSITE. :(
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 8, 2020
Sue, Thank you so much for your feedback. We are so sorry you are unhappy with your order. Please contact us at help@mcshan.com or 214-324-2481 to discuss your order. Thank you!
Reviewed By:
T. Lopez
T. Lopez
Jan 29, 2020
For the amount spent on a B-Day greeting, this doesn't look Happy :(
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 29, 2020
Thank you for speaking with us about the arrangement, Tony. We are very glad that the recipient was pleased with the flowers.
Reviewed By:
Arlene Wiley
Arlene Wiley
Jan 29, 2020
I was not happy with the flowers sent. I asked that the flowers have tight buds and the sales person said that they would be buds. As you see they are in full bloom. If buds were not available I would have liked to be notified. I am very disappointed.
Reviewed By:
Doug Thompson
Doug Thompson
Jan 28, 2020
Well you pay for an upgrade, but everything about this looks smaller than the advertised product. Maybe it's just deceptive photography in the advertisement for this, but it just seems so skimpy for such a price.
Reviewed By:
Linda
Linda
Jan 27, 2020
The arrangement was pretty, just not at all what I asked for. I had asked for coral colored flowers and was told that there was plenty of time to order them. I told the lady that I want most of the flowers to be hydrangeas and roses and that I was will
Reviewed By:
BRENDA VILLAGRAN
BRENDA VILLAGRAN
Jan 23, 2020
THE ARRENGEMENT DIDNT INCLUDE ALL THE DETAILS THAT WERE PROVIDED BY THE REQUEST.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 23, 2020
Brenda, Thank you so much for speaking with us regarding your order. We are happy to make the requested changes and will be sending you a new photo shortly!
Reviewed By:
Terry
Terry
Jan 21, 2020
I do not like this arrangement . I will call in 1 hour
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 21, 2020
Dear Terry, Thank you for speaking with us about this arrangement and for your feedback. We are glad to have resolved the issue to your satisfaction.
Reviewed By:
Bill Baker
Bill Baker
Jan 18, 2020
Pretty arrangement but there were only 3 roses and they were a bit wilted. A little disappointed.
Reviewed By:
Fay Wallway
Fay Wallway
Jan 17, 2020
Having used McShan for years, this isn't one of your better arrangements.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 17, 2020
Hello Fay, Thank you very much for your feedback. We left you a voice mail regarding your order. Please call us at 214-324-2481 or contact us at help@mcshan.com to discuss the arrangement. Thank you!
Reviewed By:
Collette Lippincott
Collette Lippincott
Jan 16, 2020
I don't understand. This photo looks like the photo of the "standard" version on the website and I asked and paid for the "premium" version. It was my understanding the that the premium would have more flowers.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 16, 2020
Collette, I have left you a voicemail to discuss your order. We have sent you a new photo of your arrangement that shows more roses. Please contact us at help@mcshan.com or 214-324-2481, if you would like us to make any changes to your order.
Reviewed By:
Tim
Tim
Jan 12, 2020
I ordered McShan Pink Roses and you all delivered white Roses.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 13, 2020
Tim, Thank you so much for speaking with us. Our apologies for sending the wrong color roses to the recipient. We are happy we could make this right for you by sending the recipient the pink roses today! Thank you for your feedback!
Reviewed By:
Tad Ground
Tad Ground
Jan 10, 2020
I asked for an arrangement of gerber daisies and only see 2.
Reviewed By:
Lisa Hartwick
Lisa Hartwick
Jan 9, 2020
Plant in picture on website much bigger. Also asked for some color. A little over priced for that small ivy plant. Expected more for my money.
Reviewed By:
Lachelle Starrett
Lachelle Starrett
Jan 5, 2020
It looks like a self grab bouquet from Walmart. Nothing special. Very disappointed
