McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 75053 reviews | Star Rating: 4.7
5 Star ★★★★★
 
 
64,168
 85.50%
4 Star ★★★★☆
 
 
4,714
 6.28%
3 Star ★★★☆☆
 
 
2,478
 3.30%
2 Star ★★☆☆☆
 
 
1,564
 2.08%
1 Star ★☆☆☆☆
 
 
2,129
 2.84%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 2 star reviews. Show all reviews

★★★★★
Reviewed By:
Marie Hansen
Dec 30, 2019
Not enough flowers for $178 - ! Your representative on phone was wonderful - disappointed with arrangement. She warned me glads might not open - filler flowers ?
Responded To By:
Customer Service / C.S.
Dec 31, 2019
Marie, The arrangement was filled to value. The picture only shows the front side of the arrangement. We design all of our vase arrangements to be seen from all angles, so unfortunately the picture al... More
Marie, The arrangement was filled to value. The picture only shows the front side of the arrangement. We design all of our vase arrangements to be seen from all angles, so unfortunately the picture alone does not to the arrangement justice. If there is anything we can do to assist you further, please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
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★★★★★
Reviewed By:
Harold Robinson
Dec 26, 2019
Plant looks great. Don't see but one butterfly. Asked for three each order.
Responded To By:
Customer Service / C.S.
Dec 26, 2019
Hi Harold,
Thank you for your review! I just spoke with the designer & she confirmed that there are 3 butterflies in the plant, the other 2 are on the sides & not visible in the picture. If we can assist you further, let us know!
Thanks so much!
★★★★★
Reviewed By:
Mary Freeman
Dec 23, 2019
I am a little disappointed that this plant is leaning. Very few ornaments on the tree. I sent one like this last year to the same person and it was much prettier. Usually, your plants are always beautiful. I always order my plants from you. Hopefully
★★★★★
Reviewed By:
Christie Godfrey
Dec 23, 2019
Not as pretty as what I thought I was ordering.
★★★★★
Reviewed By:
Amy Gafford
Dec 21, 2019
The picture I ordered had 5 roses in it. The one that was delivered only had one rose. I'm very disappointed.
★★★★★
Reviewed By:
Marilyn
Dec 21, 2019
I requested a pink and green ribbon bow.
Responded To By:
Customer Service / C.S.
Dec 21, 2019
Marilyn, We have returned this item to the store and will replace the bow to be pink and green. Thank you so much for your feedback!
★★★★★
Reviewed By:
Becky Purdy
Dec 13, 2019
I would like someone to call me to discuss please 2142099821
★★★★★
Reviewed By:
Gabby Ampel
Dec 11, 2019
That's not very masculine as I requested. I asked for white with some blue and cowboys themed.
★★★★★
Reviewed By:
JanettaGardnerjanetta.gardner@yahoo.com
Dec 8, 2019
This does not look like a 75.00 arraignment. It is very pretty but not worth 75.00. Very dissatisfied.
★★★★★
Reviewed By:
Billye
Dec 5, 2019
This is pretty. But it looks skimpy. So I hope you will sit it in a decorate container before you deliver it. A concern custom. Billye
★★★★★
Reviewed By:
Lori Lawrence
Dec 3, 2019
pretty small arrangement for costing over $70. I believe the flowers were 50 something and the rest was delivery fee and taxes. Just a little disappointed at how small it is. other than that they look fine
★★★★★
Reviewed By:
Jayne Sadler
Nov 22, 2019
The banner was very skimpy! The flowers looked all dried up.
Responded To By:
Customer Service / C.S.
Nov 22, 2019
Jayne, I have sent you an email to discuss your order. Thank you for your feedback, we look forward to speaking with you!
★★★★★
Reviewed By:
Deborah
Nov 21, 2019
Sure looks small for the price paid.
Responded To By:
Customer Service / C.S.
Nov 21, 2019
Deborah, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
★★★★★
Reviewed By:
Greg
Nov 13, 2019
Not, sure this was worth 95.00.
Responded To By:
Customer Service / C.S.
Nov 13, 2019
Greg, I have sent you an email to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. We appreciate your feedback and look forward to making this right for you!
★★★★★
Reviewed By:
John Hearon
Nov 5, 2019
I'm very unhappy with the service on Saturday I have been using your service for many years was not delivered on Friday the time fram I asked for on Saturday the plant was left next door afeter the time that was romised and the plant was for Baylor Hospi
Responded To By:
Customer Service / C.S.
Nov 5, 2019
Mrs. Hearon, Thank you so much for speaking to me. We thank you so much for your feedback and allowing us to make this right for you!
★★★★★
Reviewed By:
Micheline Sonia
Oct 27, 2019
Hi Thank You for the picture of order, I think this is a great feature off your florist. In ref to my order, I have to say when I ordered I stated I wanted Yellow and White with a little blue signify for the young male that it was for. I am not sure
Responded To By:
Customer Service / C.S.
Oct 29, 2019
Micheline, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
★★★★★
Reviewed By:
Peggy Cayce
Oct 25, 2019
Ugly!!!!! Too dark!! I wanted Bright Fall colors like Yellow and Orange!!!!! Very Disappointed!!!!!
★★★★★
Reviewed By:
Beverly Lyly
Oct 22, 2019
The plant looks a lot smaller than what I Ryan $80 plant would look like
Responded To By:
Customer Service / C.S.
Oct 22, 2019
Thank you Beverly for speaking to me about this, we assure you that this quick snapshot does not do this beautiful plant justice. Thanks!
★★★★★
Reviewed By:
Loti
Oct 19, 2019
Where are touched of pink? Otherwise really like structure etc
Responded To By:
Customer Service / C.S.
Oct 19, 2019
Lori, We were happy to add the touches of pink when you came into the store to pick this up!
★★★★★
Reviewed By:
Laura Hrubes
Oct 19, 2019
For what I paid, I think it could have had more roses, etc.
Responded To By:
Customer Service / C.S.
Oct 19, 2019
Laura, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you!
★★★★★
Reviewed By:
Brenda
Oct 18, 2019
I asked for red pink & white bouquet. Is there any white? Could we take away some of the many small pink & add white & send new pic pls?
Responded To By:
Customer Service / C.S.
Oct 18, 2019
Brenda, Thank you so much for speaking with us! We were happy to make the changes you requested!
★★★★★
Reviewed By:
Mary Lewis
Oct 17, 2019
It's not as flowing and pretty as the picture I saw. I'm a little disappointed.
Responded To By:
Customer Service / C.S.
Oct 17, 2019
Mary, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
★★★★★
Reviewed By:
Guadalupe Estes
Oct 12, 2019
In the picture there is just one balloon was there been more just one. was too happy with it.
Responded To By:
Customer Service / C.S.
Oct 14, 2019
Guadalupe, Your order was filled as you requested with 1 latex balloon. If there is anything we can assist you with, please contact us at help@mcshan.com or 214-324-2481. Thank you!
★★★★★
Reviewed By:
Katherine
Oct 10, 2019
McShan was nice and easy to deal with. However, I would suggest picking out the arrangement yourself. I was let them create and was disappointed with lilies and carnations for $75.00 for my mom in the hospital.
Responded To By:
Customer Service / C.S.
Oct 11, 2019
Katherine, I have left you a voicemail to discuss your order. This arrangement has a nice variety of flowers. Gerber daisies, hydrangeas, blue delphinium, alstromeria, mums, and bells of Ireland. Please contact us back at help@mcshan.com or 214-324-2481. Thank you!
★★★★★
Reviewed By:
Madalena
Oct 5, 2019
I expected more colors! I did not see any roses! Too much white! I like to view the picture before!
Responded To By:
Customer Service / C.S.
Oct 11, 2019
Madalena, Please contact us at help@mcshan.com or 214-324-2481 to discuss your order further. Thank you for your feedback!
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