McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 75057 reviews | Star Rating: 4.7
| 5 Star ★★★★★ |
64,172
|
85.50% |
| 4 Star ★★★★☆ |
4,714
|
6.28% |
| 3 Star ★★★☆☆ |
2,478
|
3.30% |
| 2 Star ★★☆☆☆ |
1,564
|
2.08% |
| 1 Star ★☆☆☆☆ |
2,129
|
2.84% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Hill, Stanford
Hill, Stanford
Jun 6, 2019
Order was not what I had originally ordered.. not happy with finished product
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 6, 2019
Stanford, I have left you a message to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
Reviewed By:
Stanley P Smith
Stanley P Smith
Jun 3, 2019
I requested very bright flowers. And, I hope the flowers looked better in person...they don't look fresh in the picture.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 3, 2019
Stanley, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481 Thank you!
Reviewed By:
McCoy
McCoy
May 31, 2019
It appears that in the picture there is only one flowering plant. I asked for 3-4 flowering plants and some green plants, too. I even suggested pink, white, blue and yellow for the flower colors. I thought there would be more than just one flowering plant
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 3, 2019
Marilyn, Thank you so much for speaking with us. We are glad to hear the recipient was pleased with the arrangement! Thank you for your feedback!!
Reviewed By:
AG
AG
May 28, 2019
Honestly was disappointed, thought there would have been more actual flowers and less greenery!
Reviewed By:
AM
AM
May 24, 2019
The plant is smaller than what I expected, but McShan listened and took care of my concern.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 24, 2019
Amanda, I have returned the plant to designer and explained your concerns. We will make sure you get the grand presentation that you asked for! You will receive a new picture once the changes are made! Thank you!
Reviewed By:
Gary
Gary
May 23, 2019
This does not look like a $275.00 arrangement. A bit disappointed! Does not look like what I have come to expect from McShan.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 23, 2019
Gary, Thank you so much for speaking with me. I took the arrangement back to the designer and shared your concerns. We will send you an updated picture once the changes have been made. Thank you for your feedback!
Reviewed By:
Fox
Fox
May 21, 2019
The amount of flowers are not worth $177.00
Reviewed By:
tony
tony
May 20, 2019
The flower arrangement was beautiful but showed up after business hours (5pm) and wife had to go in Saturday to pick up. She had already left work at 5:30 flowers got there after 6
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 20, 2019
Hi Tony,
Thank you for your review! We're happy to hear that you loved the flowers! Our apologies that she had already left for the day when the driver delivered them. If there is anything we can do to make this right, please give us a call at 214-324-2481.
Thank you so much!
Thank you for your review! We're happy to hear that you loved the flowers! Our apologies that she had already left for the day when the driver delivered them. If there is anything we can do to make this right, please give us a call at 214-324-2481.
Thank you so much!
Reviewed By:
Jody Cook
Jody Cook
May 20, 2019
Not as nice as some of the arrangements. Needed something just not sure what it lacked!
Reviewed By:
Roberta Asberry
Roberta Asberry
May 17, 2019
This is nice, but I would have preferred the advertised flower arrangement much better.
Reviewed By:
Eli
Eli
May 15, 2019
Just don't feel like I got my moneys worth. This is the first time I've had this experience with McShane‘s. Usually, they outdo themselves. So, I really have no complaints. Just this order didn't meet the expected standards that I expect from them. They d
Reviewed By:
Sheree Dudley
Sheree Dudley
May 14, 2019
Picture appears to show some of the flowers missing petals, some wilting, some mashed. Looks like it was thrown together. I've ordered many flowers arrangements from McShans through the years & have always been very pleased with my arrangements. This o
Reviewed By:
Amy Duke
Amy Duke
May 14, 2019
I paid extra $$ to add flowers. That did not happen
Reviewed By:
Mother
Mother
May 13, 2019
The arrangement was very small compared to the picture. I wasn't pleased compared to the price
Reviewed By:
Sheri Hookey
Sheri Hookey
May 13, 2019
The arrangement as shown above did not look like the arrangement shown online. I had to call in, stop the delivery, and have the arrangement redone.
Reviewed By:
Steve
Steve
May 11, 2019
Wife did not really like arrangement. Thought the iris would be fresher and more prominent than they were since that is what I asked for. Not really all that pleased.
Reviewed By:
Angie
Angie
May 11, 2019
I had requested 6 red or white roses to be added. And to call if questions. Disappointed
Reviewed By:
James
James
May 11, 2019
I know it says your purchase will not be exact as the photo online when purchasing but this arrangement way off. The picture when I purchased was fuller with more flowers and less green.
Reviewed By:
Heather
Heather
May 10, 2019
The big flower that were unopened never opened and are now wilted. Disappointing
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 10, 2019
Heather, We have sent you an email letting you know we are sending a replacement arrangement to your home tomorrow! If you have any questions or concerns, please feel free to contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
Reviewed By:
Rebecca Rodick
Rebecca Rodick
May 10, 2019
They don't look anything like the picture! I've been buying flowers at McShan's for 40 years. How disappointing.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 11, 2019
Rebecca, Thank you so much for speaking with me about the arrangement. We are so happy that once you saw the entire presentation of the flowers in person you were satisfied. We appreciate your feedback and your loyalty to McShan Florist!
Reviewed By:
Jennie
Jennie
May 10, 2019
I only see 4 roses -- I hope there are 2 more hiding
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 10, 2019
Jennie, We design our arrangements to be seen from all angles. I can assure you there are 6 roses. If you are not satisfied with your arrangement, please feel free to contact us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Jane
Jane
May 10, 2019
They seem very plain for the price I paid
Reviewed By:
Vernetta Payton
Vernetta Payton
May 10, 2019
I'm short two roses on this order. Should be six roses.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 10, 2019
Vernetta, We design our arrangements to be seen from all angles. I can assure you there are 6 roses. If you are not satisfied with your arrangement, please feel free to contact us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
crawford d ennis
crawford d ennis
May 7, 2019
does not look like what I ordered. Few flowers too much green....
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 8, 2019
Crawford, Thank you so much for allowing us to rearrange this for you!
Reviewed By:
Ami Dolive
Ami Dolive
May 2, 2019
I'm disappointed in the vase. Seems like way too much greenery for 2 dozen roses,
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 2, 2019
Ami, Thank you so much for your feedback! We have changed the vase and added wax flower as your filler. We hope you like it!
