McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70181 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,705
|
85.07% |
| 4 Star ★★★★☆ |
4,537
|
6.46% |
| 3 Star ★★★☆☆ |
2,380
|
3.39% |
| 2 Star ★★☆☆☆ |
1,498
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,061
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Joanne
Joanne
Dec 23, 2018
The lady on the phone was lovely, however this does not look like the premium version of the arrangement as shown on your website. A bit disappointed as this arrangement does not appear to have nearly the amount of greenery expected.
Reviewed By:
Richard McKelvey
Richard McKelvey
Dec 22, 2018
It's. I e. It it is the wrong one!!!! You didn't have the 2018 which I had ordered over a week ago. I was notified yesterday and selected the tree farm scene,.............and this is what I get?!
Reviewed By:
John Sukenik
John Sukenik
Dec 20, 2018
Too much purple. It's the holidays, not a funeral.
Reviewed By:
Alicia
Alicia
Dec 19, 2018
Wow the basket looks skimpy not enough fruit, I don't see any grapes or bananas like in the past.
Reviewed By:
Mrs. Thomas L. England
Mrs. Thomas L. England
Dec 19, 2018
not as large or impressive as I expected maybe it needed a basket? I was disappointed. I bought one at Tom Thumb and it looked better than that.
Reviewed By:
Tim
Tim
Dec 17, 2018
Comparing the picture of this flower set and the picture of Teleflora Winterberry Kisses on the McShan website look similar but different at the same time. When choosing flowers, you have the option of choosing "Standard", "Deluxe", and "Premium". I opted
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Dec 17, 2018
Thank you Mr.Tim for speaking with us today, and I'm so glad we were able to fix and send you a new picture of the arrangement. Thank you again for choosing McShan Florist! Merry Christmas!
Reviewed By:
Dara Austin
Dara Austin
Dec 15, 2018
Not very many decorations in basket ...paid extra for some. Some. Disappointing.
Reviewed By:
Debra
Debra
Dec 14, 2018
Does not appear to have as many flowers as the last one ordered.
Reviewed By:
LC
LC
Dec 11, 2018
Thank you for the photo of the flowers. We were disappointed that the pink flowers were very small and did not show up as well as the online photo. We selected this arrangement because the recipient loves pink and there is more white flowers than pink.
Reviewed By:
UPUMC
UPUMC
Dec 10, 2018
This was the previous week's order! No flowers were ordered for this delivery!! Called and had them picked up. Three weeks in a row there have been issues; hope they get their act together.
Reviewed By:
Doris Henderson
Doris Henderson
Dec 8, 2018
Not pleased with appearance
Reviewed By:
JoAnn Fuller
JoAnn Fuller
Dec 6, 2018
There was no white put in it as requested
Reviewed By:
Ann Morris
Ann Morris
Nov 24, 2018
Disappointing. I thought there would be a couple of red roses and more purple.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 24, 2018
Mrs.Ann Thank you for speaking with us today, I'm glad we were able to re-make the arrangement for you. Glad that you are happy now,If there is anything else we can assist you with please let us know.Thank you so much for choosing McShan Florist.
Reviewed By:
Susan gould
Susan gould
Nov 19, 2018
Looks fabulous..... I thank Chrissy for her great assistance. Loooking forward to hearing Robyn,'s response when she receives them
Reviewed By:
Robin Hickman
Robin Hickman
Nov 19, 2018
It looks like it was thrown together with little care. We had ordered this same thing a few months ago and that one was so much better.
Reviewed By:
Gail Dempsey
Gail Dempsey
Nov 16, 2018
This is the 2nd funeral arrangement in 2 days .. same arrangement and so disappointed in the looks of the $95 cost arrangement.. I expected flowers in bloom not green buds that might bloom later. I have used McShan for 40+ years ... just not up to the e
Reviewed By:
Gail dempsey
Gail dempsey
Nov 16, 2018
I upgraded rye cost of the arrangement from $75 to $85 expecting more fullness with the flowers . Instead the flowers looked almost lost in the vase and were not even blooming .. I hope they don't die before they have a chance to bloom ! Not very happy fo
Reviewed By:
Nancy Leonard
Nancy Leonard
Nov 15, 2018
I up graded it and thought it would have more flowers in it. The picture shows different flowers.... like lilies and more fall leaves. I really don't like sunflowers at all and the picture didn't have them.
Reviewed By:
Olivia Cruz
Olivia Cruz
Nov 15, 2018
those fall-ish flowers look dead!
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Nov 16, 2018
Olivia, We checked the blooming plant and basket garden before it went out per your review of the blooming looking dead. The type of mum plant sent has smaller petals that curl inward, giving this an... More
Olivia, We checked the blooming plant and basket garden before it went out per your review of the blooming looking dead. The type of mum plant sent has smaller petals that curl inward, giving this an appearance from a distance of wilting. We assure you that the plant is healthy and beautiful. Please let us know if there are still concerns or questions. Thank you!
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Reviewed By:
Debra Ross
Debra Ross
Nov 11, 2018
I asked for bright and colorful. Not what I had in mind and not the first arrangement lately I have been unhappy with
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 12, 2018
Thank you for speaking with us earlier, We are glad that we came up with a resolution you are happy with.We always appreciate feed back,Thanks for choosing McShan Florist.
Reviewed By:
Chris Pauling
Chris Pauling
Nov 7, 2018
After upgrading to a premium arrangement I expected additional flowers than the picture on your web site
Reviewed By:
Gary Matney
Gary Matney
Nov 6, 2018
I was disappointed in the price for mostly mums and carnations. Gladiolus that weren't even open?! While we did request colors of purple and yellow, there could have been a few roses or other flowers included. For almost $100 I could have ordered onli
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Nov 6, 2018
Mr. Matney, thank you for speaking with us today. While the arrangement is filled with sunflowers, mums, carnations, alstromeria, glads and other beautiful flowers to the appropriate value, as we di... More
Mr. Matney, thank you for speaking with us today. While the arrangement is filled with sunflowers, mums, carnations, alstromeria, glads and other beautiful flowers to the appropriate value, as we discussed, we understand not everyone likes the same type of flowers. We appreciate your feedback and appreciate you as a McShan Customer. Please let us know if there is more we can assist you with.
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Reviewed By:
Jacey Zuniga
Jacey Zuniga
Nov 5, 2018
Hi - While the flowers were beautiful, I felt that the size of the arrangement was quite small for $100 spent. I was disappointed when I saw the pictures. Is there anything you could do here?
Reviewed By:
Tyra
Tyra
Nov 4, 2018
I was disappointed. The flowers looked stressed like they had been moved around. I thought tbe balloons would have come on a separate string and not inside of the arrangement.
Reviewed By:
Bridgette Young
Bridgette Young
Oct 30, 2018
The flowers look droopy on the photo you sent.
