McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70181 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,705
|
85.07% |
| 4 Star ★★★★☆ |
4,537
|
6.46% |
| 3 Star ★★★☆☆ |
2,380
|
3.39% |
| 2 Star ★★☆☆☆ |
1,498
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,061
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Sharon Darwin
Sharon Darwin
Oct 29, 2018
I thought I ordered light six light pink roses but I may not have.
Reviewed By:
Katie Olivier
Katie Olivier
Oct 24, 2018
The arrangement was much prettier online and did not have carnations in it. For $60 (plus delivery = $80 total), I would expect something more than carnations, which are ugly and cheap. I'm disappointed and will likely use a different florist next time I
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Oct 24, 2018
Katie, we tried to reach you and left a voice message. Our apologies for the quality of the photo sent to you. The arrangement does have other lovely flowers in it such as gerberas, roses, and mums.... More
Katie, we tried to reach you and left a voice message. Our apologies for the quality of the photo sent to you. The arrangement does have other lovely flowers in it such as gerberas, roses, and mums. We did, however, add a few more roses and gerberas and sent a new photo. The quick snapshot of your arrangement does not always give an accurate presentation. As stated on your voice message, please call us and we will be more than happy to talk with you about your disappointment and concerns. Thank you.
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Reviewed By:
Donna Nightingale
Donna Nightingale
Oct 13, 2018
Smaller than I thought.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Oct 13, 2018
Donna, we did leave a message for you concerning the approximate height of the arrangement. from the bottom of the vase to the top.
Reviewed By:
Charlotte Shelton
Charlotte Shelton
Oct 10, 2018
It is not as pictured. It is missing the hydrangeas, one of the things I liked best about the arrangement I chose. It does not look full at all.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Oct 10, 2018
Charlotte, as we discussed earlier, the photos are just a quick snapshot of the item and are not always captured as in our photos online that are professionally done. We will be happy to replace this for you as in our phone conversation. Please call us at your earliest convenience. Thank you.
Reviewed By:
Darla McCrary
Darla McCrary
Oct 8, 2018
Very disappointing. Didn't look at all like the picture on your website :(
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Oct 8, 2018
Good Afternoon, Darla. The photo displayed online is open to show the contents. When we deliver, the item is sealed for freshness. While it may not have the same appearance as the online photo, ple... More
Good Afternoon, Darla. The photo displayed online is open to show the contents. When we deliver, the item is sealed for freshness. While it may not have the same appearance as the online photo, please know that it contains the fresh fruit and items requested and they are neatly wrapped and sealed for protection. The photo is a quick snapshot before it goes out for delivery. If you have additional concerns or questions, please call us. Thank you!
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Reviewed By:
Dahl
Dahl
Oct 8, 2018
I was pleased with the delivery and service, but the product itself was pitiful and sad.
Reviewed By:
Rhonda Nicholas
Rhonda Nicholas
Sep 26, 2018
This doesn't look as good as the one shown on your website. It doesn't seem to have as many smaller succulents.
Reviewed By:
Lisa Beckerman
Lisa Beckerman
Sep 22, 2018
It showed a different more contemporary vase
Reviewed By:
D.J.
D.J.
Sep 18, 2018
Flowers was not fresh. Wilted by Sunday. Was delivered on Friday
Reviewed By:
Patricia
Patricia
Sep 12, 2018
Wasn't completely satisfied with my purchase this time around. Feel like I didn't get brought flowers on the arrangement and the quality of the flowers weren't their best either.
Reviewed By:
Florist
Florist
Sep 7, 2018
We ordered a premium bouquet, this one shows your standard one.
Reviewed By:
Elaine Johnson
Elaine Johnson
Sep 6, 2018
I don't really like that white bow stuck in the middle
Reviewed By:
Fkisby
Fkisby
Aug 26, 2018
This arrangement is not as nice as the one pictured yesterday on your email. I was disappointed that my sister told me they were received in poor condition. I appreciate your second attempt but this is not as full with one snapdragon only. I am disappoin
Reviewed By:
Donna
Donna
Aug 26, 2018
The arrangement was beautiful however, although I put a specified time that it was to be delivered on the order form comment section, the arrangement was not there as specified. If I had not called it would not have been there for the viewing or service.
Reviewed By:
Patricia
Patricia
Aug 24, 2018
Not as pretty as the one I sent last month. Disappointed :(
Reviewed By:
Gaila
Gaila
Aug 24, 2018
Not as colorful as the arrangement on the website.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 24, 2018
Gaila,
Thank you for your review! Our pictures are just a quick snap shot of your arrangement, they rarely do them justice. They are always much more beautiful in person! If you have any other questions, let us know!
Thanks so much!
Thank you for your review! Our pictures are just a quick snap shot of your arrangement, they rarely do them justice. They are always much more beautiful in person! If you have any other questions, let us know!
Thanks so much!
Reviewed By:
Robert
Robert
Aug 20, 2018
I am a bit disappointed. Too much "green" in relation to the flowers. The flowers get lost in the arrangement,
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 21, 2018
Robert,
Thank you for your review & feedback! Our pictures rarely do our arrangements justice, they always look better in person! The stargazer lilies have many buds on them & natural gr... More
Thank you for your review & feedback! Our pictures rarely do our arrangements justice, they always look better in person! The stargazer lilies have many buds on them & natural gr... More
Robert,
Thank you for your review & feedback! Our pictures rarely do our arrangements justice, they always look better in person! The stargazer lilies have many buds on them & natural greenery. The designer added a little extra greenery at the base of the vase to hold the stems in place. If you have any other questions or concerns, let us know!
Thanks so much!
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Thank you for your review & feedback! Our pictures rarely do our arrangements justice, they always look better in person! The stargazer lilies have many buds on them & natural greenery. The designer added a little extra greenery at the base of the vase to hold the stems in place. If you have any other questions or concerns, let us know!
Thanks so much!
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Reviewed By:
Kim Coveg
Kim Coveg
Aug 20, 2018
They are small for the price I paid. Maybe they look larger in person. I expected more variety in the flower colors, too.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 20, 2018
Kim,
Thank you for your review! Our pictures rarely do the arrangements justice, they always look better in person! This arrangement is filled with lovely spring flowers with lots of yellow as requested! If you have any other questions, let us know!
Thanks so much!
Thank you for your review! Our pictures rarely do the arrangements justice, they always look better in person! This arrangement is filled with lovely spring flowers with lots of yellow as requested! If you have any other questions, let us know!
Thanks so much!
Reviewed By:
charlotte mcleod
charlotte mcleod
Aug 20, 2018
not very impressed with the quality of flowers that were sent
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 20, 2018
Charlotte,
Thank you for your review! We appreciate all feedback! This baby boy arrangement was filled using white roses, blue delphinium, green hydrangeas, green spider mums & other premium... More
Thank you for your review! We appreciate all feedback! This baby boy arrangement was filled using white roses, blue delphinium, green hydrangeas, green spider mums & other premium... More
Charlotte,
Thank you for your review! We appreciate all feedback! This baby boy arrangement was filled using white roses, blue delphinium, green hydrangeas, green spider mums & other premium flowers in a clear tall vase as requested! If you have any other questions or concerns, let us know!
Thanks so much!
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Thank you for your review! We appreciate all feedback! This baby boy arrangement was filled using white roses, blue delphinium, green hydrangeas, green spider mums & other premium flowers in a clear tall vase as requested! If you have any other questions or concerns, let us know!
Thanks so much!
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Reviewed By:
Niki Goodman
Niki Goodman
Aug 18, 2018
Very skimpy and lackluster for the money I paid.
Reviewed By:
David Corbin
David Corbin
Aug 17, 2018
Flowers were delivered to my mother on 8-11. She found that the roses wilted in 4 days and called McShan about it. McShan replaced the arrangement with a new arrangement on 8-16. I appreciate this. However, the fact that the roses were wilting in only 4 d
Reviewed By:
Phyllis Stromquist
Phyllis Stromquist
Aug 16, 2018
Flowers a pretty, but disappointed in vase and not putting a ribbon around the vase. Not real happy with purchase.
Reviewed By:
Hannah
Hannah
Aug 11, 2018
Not as pictured...looks very different. Please post appropriate photo online. It's rather misleading, as there are few flowers and too much ch green. I went by the great reviews but disappointed.
Reviewed By:
Mari Emehiser
Mari Emehiser
Aug 8, 2018
It look great in the picture. The day we received it one of the mallards had already lost air and was just hanging. By day 2 (Monday) flowers were falling off of it. Day 3 one of the flowers had already died and one of the Bird Of Paradise had broken. I w
Reviewed By:
Chris Moomaw
Chris Moomaw
Aug 4, 2018
I asked for bright colors. the pinks look drab
