McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 75140 reviews | Star Rating: 4.7
| 5 Star ★★★★★ |
64,248
|
85.50% |
| 4 Star ★★★★☆ |
4,720
|
6.28% |
| 3 Star ★★★☆☆ |
2,479
|
3.30% |
| 2 Star ★★☆☆☆ |
1,564
|
2.08% |
| 1 Star ★☆☆☆☆ |
2,129
|
2.83% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Patricia
Patricia
Sep 12, 2018
Wasn't completely satisfied with my purchase this time around. Feel like I didn't get brought flowers on the arrangement and the quality of the flowers weren't their best either.
Reviewed By:
Florist
Florist
Sep 7, 2018
We ordered a premium bouquet, this one shows your standard one.
Reviewed By:
Elaine Johnson
Elaine Johnson
Sep 6, 2018
I don't really like that white bow stuck in the middle
Reviewed By:
Fkisby
Fkisby
Aug 26, 2018
This arrangement is not as nice as the one pictured yesterday on your email. I was disappointed that my sister told me they were received in poor condition. I appreciate your second attempt but this is not as full with one snapdragon only. I am disappoin
Reviewed By:
Donna
Donna
Aug 26, 2018
The arrangement was beautiful however, although I put a specified time that it was to be delivered on the order form comment section, the arrangement was not there as specified. If I had not called it would not have been there for the viewing or service.
Reviewed By:
Patricia
Patricia
Aug 24, 2018
Not as pretty as the one I sent last month. Disappointed :(
Reviewed By:
Gaila
Gaila
Aug 24, 2018
Not as colorful as the arrangement on the website.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 24, 2018
Gaila,
Thank you for your review! Our pictures are just a quick snap shot of your arrangement, they rarely do them justice. They are always much more beautiful in person! If you have any other questions, let us know!
Thanks so much!
Thank you for your review! Our pictures are just a quick snap shot of your arrangement, they rarely do them justice. They are always much more beautiful in person! If you have any other questions, let us know!
Thanks so much!
Reviewed By:
Robert
Robert
Aug 20, 2018
I am a bit disappointed. Too much "green" in relation to the flowers. The flowers get lost in the arrangement,
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 21, 2018
Robert,
Thank you for your review & feedback! Our pictures rarely do our arrangements justice, they always look better in person! The stargazer lilies have many buds on them & natural gr... More
Thank you for your review & feedback! Our pictures rarely do our arrangements justice, they always look better in person! The stargazer lilies have many buds on them & natural gr... More
Robert,
Thank you for your review & feedback! Our pictures rarely do our arrangements justice, they always look better in person! The stargazer lilies have many buds on them & natural greenery. The designer added a little extra greenery at the base of the vase to hold the stems in place. If you have any other questions or concerns, let us know!
Thanks so much!
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Thank you for your review & feedback! Our pictures rarely do our arrangements justice, they always look better in person! The stargazer lilies have many buds on them & natural greenery. The designer added a little extra greenery at the base of the vase to hold the stems in place. If you have any other questions or concerns, let us know!
Thanks so much!
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Reviewed By:
Kim Coveg
Kim Coveg
Aug 20, 2018
They are small for the price I paid. Maybe they look larger in person. I expected more variety in the flower colors, too.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 20, 2018
Kim,
Thank you for your review! Our pictures rarely do the arrangements justice, they always look better in person! This arrangement is filled with lovely spring flowers with lots of yellow as requested! If you have any other questions, let us know!
Thanks so much!
Thank you for your review! Our pictures rarely do the arrangements justice, they always look better in person! This arrangement is filled with lovely spring flowers with lots of yellow as requested! If you have any other questions, let us know!
Thanks so much!
Reviewed By:
charlotte mcleod
charlotte mcleod
Aug 20, 2018
not very impressed with the quality of flowers that were sent
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 20, 2018
Charlotte,
Thank you for your review! We appreciate all feedback! This baby boy arrangement was filled using white roses, blue delphinium, green hydrangeas, green spider mums & other premium... More
Thank you for your review! We appreciate all feedback! This baby boy arrangement was filled using white roses, blue delphinium, green hydrangeas, green spider mums & other premium... More
Charlotte,
Thank you for your review! We appreciate all feedback! This baby boy arrangement was filled using white roses, blue delphinium, green hydrangeas, green spider mums & other premium flowers in a clear tall vase as requested! If you have any other questions or concerns, let us know!
Thanks so much!
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Thank you for your review! We appreciate all feedback! This baby boy arrangement was filled using white roses, blue delphinium, green hydrangeas, green spider mums & other premium flowers in a clear tall vase as requested! If you have any other questions or concerns, let us know!
Thanks so much!
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Reviewed By:
Niki Goodman
Niki Goodman
Aug 18, 2018
Very skimpy and lackluster for the money I paid.
Reviewed By:
David Corbin
David Corbin
Aug 17, 2018
Flowers were delivered to my mother on 8-11. She found that the roses wilted in 4 days and called McShan about it. McShan replaced the arrangement with a new arrangement on 8-16. I appreciate this. However, the fact that the roses were wilting in only 4 d
Reviewed By:
Phyllis Stromquist
Phyllis Stromquist
Aug 16, 2018
Flowers a pretty, but disappointed in vase and not putting a ribbon around the vase. Not real happy with purchase.
Reviewed By:
Hannah
Hannah
Aug 11, 2018
Not as pictured...looks very different. Please post appropriate photo online. It's rather misleading, as there are few flowers and too much ch green. I went by the great reviews but disappointed.
Reviewed By:
Mari Emehiser
Mari Emehiser
Aug 8, 2018
It look great in the picture. The day we received it one of the mallards had already lost air and was just hanging. By day 2 (Monday) flowers were falling off of it. Day 3 one of the flowers had already died and one of the Bird Of Paradise had broken. I w
Reviewed By:
Chris Moomaw
Chris Moomaw
Aug 4, 2018
I asked for bright colors. the pinks look drab
Reviewed By:
Vicki English
Vicki English
Aug 3, 2018
for the price to buy a large should have had some lilies in there this is just greenery. Will not order these again from you
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Aug 3, 2018
Vickie, thank you for your review. We always appreciate feedback and will do our best to correct the issue. Thank you for speaking with us and allowing for a replacement with a Peace Lily that has blooms. We appreciate you!
Reviewed By:
Marie Hansen
Marie Hansen
Aug 2, 2018
I was promised more flowers for color in arrangement. Not just roses and baby's breath and greenery. Not good enough for over $70. My best friend's wedding day. Salesperson who I talked to said it would not be a problem.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Aug 3, 2018
Marie, we apologize for the miscommunication and appreciate you allowing us to work with you for a resolution. As always, we appreciate you and value your feedback.
Reviewed By:
Dannye Klimpel
Dannye Klimpel
Aug 1, 2018
Pls no red. It needs to be shades of pink and white. It is for a baby girl. I really expected more flowers. Disappointed. Appreciate the preview.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Aug 1, 2018
Dannye, our apologies that the darker pink was not what you expected. We were happy to make the needed changes to the lighter pink you were expecting. Thank you for the positive review after seeing the revised arrangement.
Reviewed By:
Roslyn Long
Roslyn Long
Jul 28, 2018
Not as colorful as I expected
Reviewed By:
RC
RC
Jul 28, 2018
I think it's ok
Reviewed By:
Kim
Kim
Jul 24, 2018
flowers look smashed and not as fresh looking as in photo online. Balloon color choices are not as bright either.
Reviewed By:
penny wiggs
penny wiggs
Jul 23, 2018
Sorry do not know if she got flowers yet in hospital and do not have picture of what you sent.
Reviewed By:
Kathleen Atwood
Kathleen Atwood
Jul 17, 2018
This was far too skimpy on the number of flowers for $150.00 and the bow is awful.
Reviewed By:
Wanda mccright
Wanda mccright
Jul 14, 2018
Doesn't look near as full as the website picture. Nor does it have as many roses as that website pic or lilies. Mostly the cheaper carnations.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 14, 2018
Thank you Wanda for your review! This stunning sentiments of serenity easel is filled to value at $130 with half a dozen white roses & 5 stems of white enchantment lilies & 10 white carnations... More
Thank you Wanda for your review! This stunning sentiments of serenity easel is filled to value at $130 with half a dozen white roses & 5 stems of white enchantment lilies & 10 white carnations. Our pictures never do the arrangements justice, they're just to provide a quick snapshot of your order. They always look so much better in person!
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