McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 72178 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
61,549
|
85.27% |
| 4 Star ★★★★☆ |
4,605
|
6.38% |
| 3 Star ★★★☆☆ |
2,413
|
3.34% |
| 2 Star ★★☆☆☆ |
1,523
|
2.11% |
| 1 Star ★☆☆☆☆ |
2,088
|
2.89% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
St. Luke/Cheryl
St. Luke/Cheryl
Feb 19, 2018
As you can see the altar flowers are not identical. Also, the corsages DID NOT have stick pins!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2018
We apologize for the fact that you were not pleased with the arrangements you ordered and for the lack of stick pins. Feel free to contact us and we'll be happy to discuss.
Thank you!
Thank you!
Reviewed By:
Betty Perkins
Betty Perkins
Feb 19, 2018
Not what I ordered. My grand daughter did not know the difference. But you delivered what I ordered to my office, and these to her. Tried to order on internet and it just went blank. Betty Perkins
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 19, 2018
We do apologize for any inconvenience this order may have caused you and the recipient. Please don't hesitate to contact our office with any further questions or comments.
Thank you!
Thank you!
Reviewed By:
Mike
Mike
Feb 17, 2018
Delivery was not made until 8:30pm. Was way to late of a delivery
Reviewed By:
Scott Helbing
Scott Helbing
Feb 17, 2018
The flowers were ordered for my mom (87 years young) and weren't delivered until 9:42 pm and because she lives in assisted living she didn't get the flowers until the 15th. Not a good or even average customer experience.
Reviewed By:
Michelle
Michelle
Feb 17, 2018
It looks like someone just took some random flowers and put them in a vase. For the cost I am extremely disappointed especially considering they were for a funeral
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 17, 2018
Thank you for your feedback. If there is anything we can do to rectify the situation please let us know and thank you for using McShan.
Reviewed By:
Chris
Chris
Feb 17, 2018
The flowers were delivered very late at night while I was at dinner. I had to ask the delivery person to leave them outside of my door. I called around 4 to check on the status of my flowers and they couldn't give me any information or anything about when
Reviewed By:
Clark Randall
Clark Randall
Feb 17, 2018
My Dozen Roses only had 11 flowers.
Reviewed By:
Dr. Larry Waters
Dr. Larry Waters
Feb 17, 2018
It was late a full day and not the normal beautiful arrangement you have done for us in the past.
Reviewed By:
Tony M.
Tony M.
Feb 15, 2018
Wife stated the flowers arrived wilted and wilted even more on the second day. Flowers were not worth $260.
Reviewed By:
M R Bradley
M R Bradley
Feb 15, 2018
Flowers are beautiful but as mentioned in a response last night delivery continues to be a big problem. I believe you should stop taking orders that you are not going to be able to deliver prior to 5 pm. For some reason flowers I order don't make it unt
Reviewed By:
B Condit
B Condit
Feb 14, 2018
I will be happy when they are delivered. Considering they are more than 24 hours late!
Reviewed By:
Abby
Abby
Feb 14, 2018
SO DISSAPPOINTED! I placed this order 2 DAYS IN ADVANCE of Valentine's Day. I received the photo of the foowers and gave 5 Star rating thinking everything was going perfect as planned. I was hoping for my mom to get a happy surprise at work being that she
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 17, 2018
We apologize for the late delivery and are glad we could get another arrangement out to her again the next day. We did not see a time request on your order, so we did not know there was an early clos... More
We apologize for the late delivery and are glad we could get another arrangement out to her again the next day. We did not see a time request on your order, so we did not know there was an early closing time and we apologize. In the future, if we know there is a closing time, we are happy to accommodate. Thank you!
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Reviewed By:
Adrian
Adrian
Feb 14, 2018
I paid for an upgrade and it looks like you stuffed it with more greenery and not flowers.
Reviewed By:
Rodney Wheeler
Rodney Wheeler
Feb 14, 2018
Delivered bear and NO FLOWERS
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 17, 2018
We apologize for the mix up. We will be in touch ASAP to get this fixed - partial delivery is not acceptable.
Reviewed By:
Alfred lemon
Alfred lemon
Feb 14, 2018
Looks good but after counting the roses I don't think they put all 18 or some are hiding
Reviewed By:
Jennifer
Jennifer
Feb 13, 2018
I was very disappointed that I specifically requested blue hydrangeas and no daisies. I paid a large up-charge and neither request was met.
Reviewed By:
Stefanie McCann Moore
Stefanie McCann Moore
Feb 13, 2018
Thank you as always Sandra! Just beautiful. Take care.
Reviewed By:
Scott Harper
Scott Harper
Feb 12, 2018
When we visited the new mother one day after these were delivered we were shocked not only at how small the arrangement was - but that it was already dying. Very disappointed.
Reviewed By:
Jimmy C. Sharp
Jimmy C. Sharp
Feb 12, 2018
Roses look skimpy. Arrangement looks thrown together. Looks like 9 roses.
Reviewed By:
Beth
Beth
Feb 6, 2018
So small! I ordered online and looked for a way to upsize the arrangement but couldn't find one. This arrangement looks like I spent $15 at the grocery store.
Reviewed By:
Kelly Alexander
Kelly Alexander
Jan 31, 2018
So disappointed!!!! Certainly not a $100 arrangement. It looks like it has 2 horns sticking out of it. I have spent over $700 with MCShan the past 3 weeks and each arrangement was a let down. Fortunately on the last one it got corrected before it was s
Reviewed By:
Curt Raschke
Curt Raschke
Jan 30, 2018
Flowers wilting after only one day.
Reviewed By:
Walter Johnson
Walter Johnson
Jan 29, 2018
Thought arrangement would look a little more like your Soho Bouquett; guess not...
Reviewed By:
Judith Ivey
Judith Ivey
Jan 25, 2018
Very different coloration. I chose deeper pink or red roses in the example. This is faded pink and rather plain looking in comparison. Very disappointed. It is for my mother's 96th birthday. Wish I had chosen something else.
Reviewed By:
Jessica
Jessica
Jan 23, 2018
I would like if you can add more red roses
