McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 72179 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
61,550
|
85.27% |
| 4 Star ★★★★☆ |
4,605
|
6.38% |
| 3 Star ★★★☆☆ |
2,413
|
3.34% |
| 2 Star ★★☆☆☆ |
1,523
|
2.11% |
| 1 Star ★☆☆☆☆ |
2,088
|
2.89% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Cheryl Glaspie
Cheryl Glaspie
Jan 23, 2018
Leaves look horrible. The one online looks nice this one don't. Not pleased at all.
Reviewed By:
Michael Jones
Michael Jones
Jan 23, 2018
My concern is that I do not see any flowers on the plant; only green leaves?????????????
Reviewed By:
Debra
Debra
Jan 21, 2018
Not at all what I thought it would be, and we've ordered this arrangement before with flowers, instead of candy.
Reviewed By:
DLB
DLB
Jan 21, 2018
Unlike past orders roses were wilted and did not look fresh. We know future orders will be great.
Reviewed By:
Ronnie
Ronnie
Jan 20, 2018
greenery over came the truck and was too tall. yawl used to do a better job at this very special product. please do not contact me to make me feel better. I don't need it and I will be paying when invoices come out at the end of month thank you for trying
Reviewed By:
Tracy Heath
Tracy Heath
Jan 20, 2018
2nd time my wife has received flowers and I had to call and get them redone. The most recent was for our 25th anniversary. Disappointed to say the least.
Reviewed By:
Karen Gatlin
Karen Gatlin
Jan 18, 2018
Flowers were wilting by 6:00 PM day of delivery for Visitation. Additional changes I requested & paid for were NOT made. NO DUTCH IRIS as per picture, bunches of undedetermined pale lavender things. Requested less yellow, more red, got more red... Baby
Reviewed By:
Linda Hodges
Linda Hodges
Jan 17, 2018
I was disappointed in the colors you chose to make the arrangements I ask for colorful flowers it being this time of the year and it being sent to a man's funeral. Instead the arrangement was in pastel colors, looked like it should have been sent to a
Reviewed By:
Janet Compton
Janet Compton
Jan 16, 2018
I requested something Romantic and Blue and told them I did not want a stock arrangement. This is definitely a stock arrangement with no character. You were recommended to me by Gordon Boswell in Fort Worth and I have never had a disappointment from them.
Reviewed By:
Karen Whelan
Karen Whelan
Jan 14, 2018
Disappointed in the flowers. They look like a cheap grocery store bouquet. Expected a little better from McShan's for $50. Could do much better from central market or Whole Foods.
Reviewed By:
Adriana Villarreal
Adriana Villarreal
Jan 12, 2018
Very unhappy with heart I paid 22 not the 18 felt robbed and very sad when I saw it
Responded To By:
Bruce McShan / President
Bruce McShan / President
Jan 12, 2018
Adriana,
So glad we were able to come up with a resolution that you & your father were happy with.
So glad we were able to come up with a resolution that you & your father were happy with.
Reviewed By:
Stacy Winston
Stacy Winston
Jan 6, 2018
Thank you for the picture-I do enjoy knowing what was sent. While this is a nice arrangement, it is not what I expected. I believe I requested white hydrangeas and pink roses--the person I spoke with suggested some fillers to complete it. I do not live in
Reviewed By:
Jan
Jan
Jan 3, 2018
No blooms, not as large as expected.
Reviewed By:
Jenny Cramer
Jenny Cramer
Jan 3, 2018
Very pleased with customer service, quality of flowers and time of delivery . Kudos to all involved!
Reviewed By:
Lana
Lana
Jan 2, 2018
When I order flowers, I order it from McShan. However with this order, I wasn't pleased. I was told $9 extra for the lilies. I wanted the wow factor and asked $27 of lilies to be added. The arrangement only had 1 stem of lilies pictured. This was for my
Reviewed By:
Lam
Lam
Dec 28, 2017
About twenty years ago when I ordere flower from McShan, everything come out so beautiful and perfectly. But in the last few years til now, the quality of the flowers is not very good anymore. The flower that I received wasn't fresh and doesn't last as lo
Reviewed By:
Sandra Clark
Sandra Clark
Dec 21, 2017
It look ol but to skimpy.
Reviewed By:
Marilyne
Marilyne
Dec 18, 2017
Not worth the $400 + I paid considering I found the same on 1-800 Flowers for $275. I'm not happy about this order
Reviewed By:
Michele Kirk
Michele Kirk
Dec 8, 2017
Thought there would be more ornaments like in the website picture for “baby boy” and blue items. Hoping it looks more like the website photo when I see it in person. As usual, the staff I spoke to were very pleasant and helpful when I placed my order.
Reviewed By:
Nikki Fleischman
Nikki Fleischman
Dec 1, 2017
overpriced
Reviewed By:
Elaine Johnson
Elaine Johnson
Nov 30, 2017
I do not like the baby breath in the arraignment
Reviewed By:
Leigh Prewitt Harkrider
Leigh Prewitt Harkrider
Nov 27, 2017
Do not care for this arrangement too much green & gold, not enough white
Reviewed By:
D
D
Nov 22, 2017
Hmm. 6 roses. 4 glads. 2 hydrangeas. And a lot of filler flowers. Not happy. And delivered before I could see them. Will thing twice before using again.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 22, 2017
Diana, thank you again for choosing McShan Florist. I do want to apologize that the arrangement did not meet your expectations. Here at McShan Florist we strive for excellence in all that we do. Per y... More
Diana, thank you again for choosing McShan Florist. I do want to apologize that the arrangement did not meet your expectations. Here at McShan Florist we strive for excellence in all that we do. Per your request we put all white flowers, with glads, carnations, roses, and lilies. We did add other flowers like spider mums that were white to make the arrangement full and presentable. If you would like to further discuss this arrangement and how we could solve this concern. Please give us a call at 214-324-2481. Thank you for you time and again, thank you for choosing McShan Florist.
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Reviewed By:
Rosa
Rosa
Nov 21, 2017
Not really what I wanted. The colors look off
Reviewed By:
Bruce
Bruce
Nov 18, 2017
My Wife's name was spelled wrong, even though I spell it to the operator taking the oder.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 21, 2017
WE ARE SO SORRY ABOUT THAT. I DID SEND YOU AN EMAIL BUT HAVE NOT HEARD FROM YOU YET.
