McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70375 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,879
|
85.09% |
| 4 Star ★★★★☆ |
4,549
|
6.46% |
| 3 Star ★★★☆☆ |
2,385
|
3.39% |
| 2 Star ★★☆☆☆ |
1,501
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,061
|
2.93% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Pablo Olmos
Pablo Olmos
Apr 20, 2023
From the picture I was shown to seeing this one here ! I thought it had more roses on this picture I only see two .
Responded To By:
Apr 20, 2023
We apologize this was not what you were expecting. Please give us a call at the store 214-324-2481 and we will be happy to correct any issues.
Reviewed By:
Jackie Barausky
Jackie Barausky
Apr 13, 2023
I was not happy with this order at all. I ordered a deluxe they gave me a regular. I asked for no carnations, and when I called, I was told that they would put in more roses, but they didn't. Lastly, I asked them to send me a photo for approval first and that didn't happen either.
Responded To By:
Apr 13, 2023
Wed apologize that this was not to your expectations. Please call us at the store 214-324-2481 and we will get this corrected.
Reviewed By:
Cindy Shipley
Cindy Shipley
Apr 4, 2023
I'm very disappointed in this arrangement. It does not look anything like what I ordered on line. For the money, I don't think it was a true representation of what McShan's offers. I would have appreciated receiving a photo before it was delivered, not just a photo days later asking for a review.
Responded To By:
Apr 4, 2023
Cindy, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed and appreciate your honest review. We look forward to hearing from you. Thanks!
Reviewed By:
Yolanda Dominguez
Yolanda Dominguez
Mar 31, 2023
Looks a lot better. Thank you
Responded To By:
Apr 3, 2023
Great! Thank you!
Reviewed By:
Debra Jackson
Debra Jackson
Mar 31, 2023
Very disappointed that the item I was charged for looked nothing like the one on your site. Don't appreciate the bait and switch. :-(
Reviewed By:
M Serna
M Serna
Mar 26, 2023
I was able to see the flowers in person today (Saturday). They were delivered Wednesday March 22nd and in 3 days all roses except one are drooped and dying. Very expensive to only last 2 days. I have photos I can send. I gave 2 stars because they were nice when delivered. Not satisfied with purchase.
Responded To By:
Mar 28, 2023
We sincerely apologize for the issues with your order! Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! We appreciate your feedback, and value your... More
We sincerely apologize for the issues with your order! Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! We appreciate your feedback, and value your business. We look forward to correcting this issue for you, and hope to hear from you soon! Thank you!
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Reviewed By:
Carolyn
Carolyn
Mar 24, 2023
Disappointed! I upgraded from $75 to $90 & this does not look like a $90 flower arrangement. There are a couple of flowers that are not in the arrangement & no substitute in their place. It should have been fuller!!
Responded To By:
Mar 25, 2023
Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit. Thanks!
Reviewed By:
Susan Biggs
Susan Biggs
Mar 18, 2023
Very disappointed that a spathiphyllum plant was not included in this arrangement as shown on your website. No height to his arrangement and the color of the pot is different. I would not have purchased had I seen what was sent beforehand.
Responded To By:
Mar 21, 2023
Susan, if you haven't already, Please give us a call at 214-324-2481 and we will happily make this right for you in whatever way you see fit! We are so sorry you are disappointed and appreciate both your business and your candor. Thanks!!
Reviewed By:
Heather
Heather
Mar 17, 2023
This really doesn't look much like the picture on the website. The arrangement kind of looks sad and droopy whereas the one on the website is grand and beautiful. I probably won't order again unfortunately.
Responded To By:
Mar 21, 2023
If you haven't yet, please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! We are sorry you are disappointed, and appreciate your candor and business. Thanks.
Reviewed By:
Phillis Williams
Phillis Williams
Mar 10, 2023
My last two orders has been very disappointing. This flower doesn't look anything like the picture. It is very shallow. The picture shows it to be fuller plus I asked for a white bow. I love the ide of you all sending a picture. However the quality of the flowers are not what they use to be.
Responded To By:
Mar 10, 2023
Phillis, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed and appreciate your business. Thanks!
Reviewed By:
Shelia Johnson
Shelia Johnson
Mar 10, 2023
I'm not happy with it Because it's something that I want to make adjustments to it.
Responded To By:
Mar 10, 2023
We would be happy to help Shelia! Give us a call. 214-324-2481.
Thanks!
Thanks!
Reviewed By:
Polly Hendler Pagel
Polly Hendler Pagel
Mar 6, 2023
Expensive bouquet for mostly daisies and chrysanthemum … 😞
Responded To By:
Mar 6, 2023
Please give us a call so we can make this right for you! We are sorry you are disappointed , and we appreciate your candor and your business. 214-324-2481. Thanks!
Reviewed By:
Sondra Cox Wilson Company
Sondra Cox Wilson Company
Feb 17, 2023
Doesn't look much like what I ordered. :(
Responded To By:
Feb 17, 2023
Please give us a call at 214-324-2481 and we would be happy to help in whatever way you see fit! Thanks
Reviewed By:
Cynthia
Cynthia
Feb 17, 2023
floral arrange is nice appears not to be full
Responded To By:
Feb 17, 2023
Please give us a call so that we can make this right for you! We are so sorry! 214-324-2481.Thank you!
Reviewed By:
Karon London
Karon London
Feb 16, 2023
Disappointed. The sunflowers kill this arrangement. Picture on website shows a beautiful, colorful blend of flowers. With the one you made the sunflowers stick out & aren't worthy of the price paid for this arrangement.
Responded To By:
Feb 16, 2023
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are so sorry for the error! Thanks!
Reviewed By:
James C Mayfield
James C Mayfield
Feb 15, 2023
There are a lot of dead spots on the flowers.
Responded To By:
Feb 15, 2023
Please give us a call and we would be happy to make this right for you in whatever way you see fit. 214-324-2481. We appreciate your candor, and we apologize! Thanks!
Reviewed By:
Cynthia Owens
Cynthia Owens
Feb 14, 2023
It would have been nice for the stargazers to have been pink. This is nothing like what I ordered online. Very disappointed!! I ordered almost 2-weeks ago.
Responded To By:
Feb 15, 2023
Please give us a call and we would be happy to make this right for you in whatever way you see fit. 214-324-2481. We appreciate your candor, and we apologize! Thanks!
Reviewed By:
Scott Robson
Scott Robson
Feb 13, 2023
EXCEPTIONAL PRODUCTS...1ST CLASS CUSTOMER SERVICE...TRULY DALLAS' BEST FLORIST...5 STARS!
Responded To By:
Feb 15, 2023
Great! thank you!!
Reviewed By:
Kathie White
Kathie White
Feb 9, 2023
That looks average at best and I would be very disappointed to receive this as condolences for a death in the family. McShan Florist was highly recommended to me by the local florist. I will not recommend to anyone else. I am disappointed.
Reviewed By:
Rebecca Easter
Rebecca Easter
Feb 9, 2023
Did not like the arrangement for the price.
Reviewed By:
Jeannie Smith
Jeannie Smith
Feb 7, 2023
Unfortunately it does not look like the arrangement on the website. Looks like you used less flowers. Sorry, but I'm not happy with this arrangement. Looks like lots of carnations. I think a few white roses added would look much better.
Reviewed By:
Janet Wilbur
Janet Wilbur
Feb 2, 2023
Where are the lilies that were in photo on website? Not at all what I ordered. Disappointed. Too much filler and not enough flowers. Looks masculine.
Reviewed By:
Earnestine Jackson
Earnestine Jackson
Feb 1, 2023
I was a little disappointed because the flowers delivered to early not the set time that was discussed, flowers didn't look fresh as usual for the price I paid ,I wasn't contacted when the delivery person had a properly 🤔
Reviewed By:
Dustin Counts
Dustin Counts
Jan 18, 2023
I am disappointed with this arrangement. It does not look as good as the picture. There is no contrasting color like the purple in the picture I ordered from. I understand that it won't look the exact same but I expected the filler to have at last one other color.
Reviewed By:
Clara Morgan
Clara Morgan
Jan 13, 2023
To whom it may concern; I Clara Morgan donot like the plant. the photo that Mcshan sent does not show a good shot of the plant. The person that took the order did not remind me that adding a ribbon around the plant would make the plant look better. The plant looks sick and does not look very well.
