McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 70387 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
59,890
85.09%
4 Star ★★★★
 
 
4,550
6.46%
3 Star ★★★☆☆
 
 
2,385
3.39%
2 Star ★★☆☆☆
 
 
1,501
2.13%
1 Star ☆☆☆☆
 
 
2,061
2.93%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 2 star reviews. Show all reviews

★★★★★
Reviewed By:
Dee Russell
Nov 4, 2022
No, I do not like this at all for the price I paid. This won't work for me. Not full enough.
Responded To By:

Nov 5, 2022
Dee, if you haven't done so already, please give us a call at 214-324-2481 and we would be happy to assist! We appreciate your feedback and would be happy to make it right for you in whatever way you see git! Thanks!
★★★★★
Reviewed By:
Debbie Coffman, Animal Hospital of Frisco
Nov 3, 2022
This does not look like the picture online when you are choosing what to order. I would not have chosen this.
Responded To By:

Nov 4, 2022
Hey Debbie, I replied to you on your newer reply! Give us a ring! 214-324-2481. Thanks!
★★★★★
Reviewed By:
Roxie Pride
Oct 29, 2022
This arrangement was highly disappointing. I expected more for $125+ delivery and tax.
Responded To By:

Oct 29, 2022
Hi Roxie! I see where we have filed a service ticket for you and we are just awaiting your response! We are so sorry you are disappointed. We appreciate your business and your feedback! Thank you!
★★★★★
Reviewed By:
Pamela Paschall
Oct 24, 2022
Thank you for sending a photo. This let me know that you did not tell me the truth! This is pathos ivy and not the ivy that I ordered. I asked if the ivy I ordered was in stock and was told that it was! I am disappointed!
Responded To By:

Oct 25, 2022
If you haven't done so already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We appreciate your feedback and your business! Thanks!
★★★★★
Reviewed By:
Vicki Looney
Oct 21, 2022
So disappointed…the original photo was bright and cheerful looking. The actual arrangement is dark and depressing looking.
Responded To By:

Oct 21, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed! We look forward to correcting this issue for you, Vicki! Thanks so much!
★★★★★
Reviewed By:
Dallas Cardiac Associates
Oct 13, 2022
Arrangement looks nice but do not think it looks like the picture we were trying to get it to look like - thought it would have had more "pink" (instead of red) and lighter purple instead of dark. The photo looks very dark so it is hard to tell.
Responded To By:

Oct 13, 2022
Please give us a call at 214-324-2481 so we can make this right for you! We are sorry you are a bit disappointed! We appreciate your feedback and value your business! Thanks!
★★★★★
Reviewed By:
Sharon Stewart
Oct 6, 2022
For $200+I would have expected more red, white and blue flowers in a patriot spray that was overwhelmed by greenery which I was not informed would be part of the spray. I am basing my opinion on the pic you sent me as I was unable to attend the funeral. You have very few pics on the website to go by and they are not dominated by greenery.
Responded To By:

Oct 6, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry it didn't meet your expectations!
We value your business and your feedback! Thanks so much!
★★★★★
Reviewed By:
Denise Walker
Oct 4, 2022
Looks nice. However, I was told you had dinosaur and car balloons for boy - I request something pink for a little girl, like a unicorn balloon. I wanted something larger and more girlish....
Responded To By:

Oct 5, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed. We appreciate your business and your feedback! Thank you!
★★★★★
Reviewed By:
Blscott
Oct 4, 2022
I hope these flowers will bloom more prior to delivery. I was hoping for more blue flowers as well.
Responded To By:

Oct 5, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed. We appreciate your business and your feedback! Thank you!
★★★★★
Reviewed By:
YM
Sep 30, 2022
I have used McShane Florist for many years with excellent service, but this order was not to the standards I am use to. I had to call back twice to correct a word that was incorrect on the card and then I asked for red carnations, but what I saw was all white with a white ribbon. Although it was beautiful, it was not what I thought I was getting.
Responded To By:

Oct 3, 2022
Please give us call at 214-324-2481 so that we can make this right for you in whatever way you see fit. We value your business and your feedback. Thanks!
★★★★★
Reviewed By:
Tiffany
Sep 28, 2022
We thought there would be a little more flowers on the arrangement.
Responded To By:

Sep 28, 2022
We are so sorry that you are disappointed in the fullness of your arrangement. I have filed a service ticket for you and you should hear back from someone in our customer service department shortly. We value your business and your feedback. Thanks, Tiffany!
★★★★★
Reviewed By:
Jerry oranday
Sep 28, 2022
Might be the photo but flowers look old
Responded To By:

Sep 28, 2022
Please give us a call at 214-324-2481 so that we can make this right for you in whatever way you see fit. We value your business and appreciate your feedback, Jerry! Thank you!
★★★★★
Reviewed By:
Cynthia Phillips
Sep 22, 2022
Disappointed. Not Luther Garden. Had an extensive conversation regarding expectations. Paid for the same.
Responded To By:

Sep 24, 2022
If you haven't done so already, please give us a call at 214-324-2481 so that we can make this right for you! We are so sorry that we didn't meet your expectations.
★★★★★
Reviewed By:
Dietra Box
Sep 21, 2022
I would say it is better than the first picture I got, but still not the picture from online that I was wanting. Not sure it is a $140 arrangement.
Responded To By:

Sep 21, 2022
Please give us a call back. 214-324-2481, and we can resolve this issue. Thanks!
★★★★★
Reviewed By:
Kathy Ann
Sep 17, 2022
I did not review at first, because this was not what I ordered. I ordered cut flowers in the blue 48 Ford Pickup.
Responded To By:

Sep 19, 2022
Please give us a call at 214-324-2481 so we can figure out what happened! Thank you!
★★★★★
Reviewed By:
_
Sep 13, 2022
Florist substituted yellow roses (which mean friendship) on a wedding anniversary arrangement. Not great.
Responded To By:

Sep 13, 2022
Please give us a call at 214-324-2481 and we wouid be happy to make this right for you in whatever way you see fit! We are so sorry for the substitution. Thanks!
★★★★★
Reviewed By:
Kiros Gabriel
Sep 12, 2022
The two standing flowers were great, but the one by the gasket was too small to the price we spent, we were promised that it was going to be big but it was not
Responded To By:

Sep 13, 2022
If you haven't done so already, please give us a call at 21-324-2481 and we would be glad to make this right for you in whatever way you see fit! Thank you.
★★★★★
Reviewed By:
Mary McKinney
Sep 9, 2022
Online the photo showed at least 4 roses and a very full arrangement for $40, the picture provided for our $45 purchase is underwhelming.
Responded To By:

Sep 9, 2022
Please give us a call at 2143242481 and we would be happy to make this right for you in whatever way you see fit! We are so sorry you are disappointed! Thanks!
★★★★★
Reviewed By:
Eunice Wheat Futrell
Sep 7, 2022
Not pleased with the arrangement. Picture shows a “run of the mill” arrangement. I expect more beauty from McShan's. This is the second time in a client family history going back fifty plus years that I am very disappointed.
★★★★★
Reviewed By:
JoAnn Perez
Sep 2, 2022
Does not look as nice as the one on the website. I'm disappointed.
★★★★★
Reviewed By:
Susan Hill
Aug 26, 2022
It does not have the color in it picture I was showing. Looks like on the flowers are falling off the bottom.. your website at the store and everything need to go back and look a little better it's clustered.. you still have time to fix. Look on your website
Responded To By:

Aug 27, 2022
I do see where we corrected that, Susan! We are so sorry about that! Thank you for your order! We appreciate your feedback and your business.
★★★★★
Reviewed By:
Lorenza
Aug 24, 2022
Can u add a couple more exotic plants. This doesn't look too attractive
Responded To By:

Aug 25, 2022
If you would, please call us if you need to edit or change your order, sometimes we don't answer these until later in the day! Thanks so much! We appreciate you!
★★★★★
Reviewed By:
Kay Clark
Aug 22, 2022
It is with regret that I may not give McShan a 5-star review. The delivery confirmation photo is not as shown on the website (which cannot be attached for comparison) and my request for "summer rose colors" was not fulfilled. First time to be disappointed with McShan. I trust this was an isolated incident.
Responded To By:

Aug 23, 2022
Please give us a call at 214-324-2481 if you haven't done so already and we can make this right for you in whatever way you see fit. We value your business and appreciate your feedback, Kay! Thanks!
★★★★★
Reviewed By:
Bryan
Aug 20, 2022
Expected much more for $170 when ordering orchids to be delivered.
Responded To By:

Aug 20, 2022
We completely understand! Unfortunately it is very hard to show the scale of this item, and it's much larger than it looks in the pic. However, if you would like to speak with one us regarding th... More
We completely understand! Unfortunately it is very hard to show the scale of this item, and it's much larger than it looks in the pic. However, if you would like to speak with one us regarding this order, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! Thanks!
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★★★★★
Reviewed By:
Barbara Hobson
Aug 15, 2022
Colors Not as ordered.
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