McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 72594 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
61,923
 85.30%
4 Star ★★★★☆
 
 
4,625
 6.37%
3 Star ★★★☆☆
 
 
2,427
 3.34%
2 Star ★★☆☆☆
 
 
1,526
 2.10%
1 Star ★☆☆☆☆
 
 
2,093
 2.88%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

★★★★★
Reviewed By:
Kathy Ann
Sep 27, 2025
Good arrangement. Thank you.
★★★★★
Reviewed By:
Arlina Winslow
Sep 27, 2025
Love it
★★★★★
Reviewed By:
Cynthia A Hodges
Sep 27, 2025
Great. Love it
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
We appreciate you bringing the color issue to our attention. Thank you for your feedback and continued patronage.
★★★★★
Reviewed By:
Cynthia A Hodges
Sep 27, 2025
This is Not what I wanted. Where are the Red Flowers?
Responded To By:
Bruce McShan / President
Sep 27, 2025
Cynthia, we understand your disappointment. We are working to correct the flower color issue and will send an updated picture as soon as the changes are complete.
★★★★★
Reviewed By:
Kristi Carter
Sep 27, 2025
I love this idea of getting a photo before it arrives to the person! Everything looks really nice thank you
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
Thank you, Kristi, for the nice review! We appreciate your feedback.
★★★★★
Reviewed By:
Jimmie Robinson
Sep 27, 2025
The arrangement has not arrived yet. However the photo looks awesome. Thank you for making my wife have a great day, and me too!
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
Thank you for your kind words, Jimmie! We always take the photo before the arrangement is sent out for delivery to ensure you get a glimpse of the beauty beforehand.
★★★★★
Reviewed By:
Lora
Sep 27, 2025
Beautiful flowers
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
Thank you, Lora, for the kind words! We're so glad you enjoyed the beautiful flowers.
★★★★★
Reviewed By:
Liz Colburn
Sep 27, 2025
Oh my what a beautiful plant! Thank you so much for your services… getting a photo is a very thoughtful gesture. Now I don't need to guess which one came from our family.
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
Liz, you are very welcome! We strive to create beautiful and thoughtful arrangements, and we're so glad you enjoyed the plant and the photo. Thank you for your kind words and for choosing our services!
★★★★★
Reviewed By:
Fawn Jones
Sep 27, 2025
The flowers were beautiful and I loved how they made sure I was home before delivering.
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
Thank you, Fawn! We appreciate the nice review and are happy you had a good experience.
★★★★★
Reviewed By:
Cheryl Kellis
Sep 27, 2025
Your flowers are always fresh & beautiful!
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
Thank you, Cheryl! We strive to create fresh and beautiful arrangements for every occasion.
★★★★★
Reviewed By:
M Alcorn
Sep 27, 2025
Beautiful
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
Thank you for the 5-star review! We appreciate you taking the time to share your feedback.
★★★★★
Reviewed By:
Brianna
Sep 27, 2025
Love these!! Exactly what I was wanting!
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
Great news! We are happy this is exactly what you were looking for. We appreciate your feedback and are glad we could meet your needs.
★★★★★
Reviewed By:
Tammy Griffith
Sep 27, 2025
The plant was beautiful. I have been using this florist for a many, many years. This is why. Sending a pic of the finished product, is the icing on the cake. They never disappoint. Thank you
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
Thank you for your kind words and continued support. We're so glad you've enjoyed our services over the years! We're always striving to make each experience even better.
★★★★★
Reviewed By:
C Scales
Sep 27, 2025
We did not receive flowers. The champagne is very nice!
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
Glad you enjoyed the champagne!
★★★★★
Reviewed By:
Gretchen Wright
Sep 27, 2025
Ok so the flowers are stunning in person. Way better than the picture. However this is the third text I've received. It's excessive. I had two texts BEFORE I even received my flowers which totally ruined the surprise. Please stop sending me these texts!!!!
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
Gretchen, we are glad the flowers were stunning, and we apologize for the excessive text messages. We understand your frustration, This number was unfortunately the one associated with the order.
★★★★★
Reviewed By:
Jennie Linden
Sep 27, 2025
Can yall add some warm water to have some of the flowers open up. Service is at 11
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
Jennie, thank you for the 5-star rating! We're happy to hear you enjoyed the flowers.
★★★★★
Reviewed By:
Elizabeth Hooker
Sep 26, 2025
The flower arrangement is beautiful.
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
Elizabeth, we are happy that you like the arrangement. We appreciate your kind words!
★★★★★
Reviewed By:
marilyn rose
Sep 26, 2025
The arrangement is not as lively and full as the one shown in the picture.
Responded To By:
Tracy Mayes / Manager
Sep 27, 2025
Marilyn, we're sorry to hear the arrangement wasn't as lively as you expected. If you're not fully satisfied, we'd be happy to help find a solution. Please give us a call to discuss.
★★★★★
Reviewed By:
Marlene Brodrick
Sep 26, 2025
That looks very nice. I like the fall color combination.
Responded To By:
Tracy Mayes / Manager
Sep 26, 2025
Marlene, thank you for the wonderful 5-star review! We appreciate you sharing your positive feedback. We're glad you enjoyed the fall color combination.
★★★★★
Reviewed By:
Sharon McQuown
Sep 26, 2025
They are beautiful! Thank you
Responded To By:
Tracy Mayes / Manager
Sep 26, 2025
Thank you so much for your wonderful feedback, Sharon! We are absolutely thrilled to hear that you enjoyed the flowers and found them to be beautiful. It truly makes our day to know that our arrangements bring joy to our customers.
★★★★★
Reviewed By:
Dr. Michael D Wilburn
Sep 26, 2025
Awesome!!!
Responded To By:
Tracy Mayes / Manager
Sep 26, 2025
Thank you, we really appreciate your kind words and are glad you love the arrangement!
★★★★★
Reviewed By:
Vijay Barnabas
Sep 26, 2025
Very elegant and pretty. But would have preferred more vertical arrangement compared to the horizontal. I like getting a photo of the arrangement.
Responded To By:
Tracy Mayes / Manager
Sep 26, 2025
Vijay, we created the arrangement as seen in our online photo. However, if you're not completely satisfied, please give us a call. We're always happy to make adjustments to ensure the arrangement meets your exact preferences.
★★★★★
Reviewed By:
Rose Nicholes
Sep 26, 2025
The arrangement is beautiful.
★★★★★
Reviewed By:
Karen Dalton
Sep 26, 2025
Very beautiful as usual.
Responded To By:
Tracy Mayes / Manager
Sep 26, 2025
Thank you so much, Karen, for taking the time to share your kind words and for recognizing the beauty of our arrangement! We truly appreciate your positive feedback and are delighted to hear you enjoyed it.
★★★★★
Reviewed By:
Gretchen Wright
Sep 26, 2025
I think these are going to be sent so thus definitely ruined the surprise. Not impressed
Responded To By:
Tracy Mayes / Manager
Sep 26, 2025
We are so sorry to hear that the delivery ruined the surprise. We understand your disappointment, and we sincerely apologize for this error. To make things right, we would like to offer you our assistance. Please let us know how we can best compensate for this issue and ensure your satisfaction.
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