McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69786 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,354
|
85.05% |
| 4 Star ★★★★☆ |
4,525
|
6.48% |
| 3 Star ★★★☆☆ |
2,365
|
3.39% |
| 2 Star ★★☆☆☆ |
1,494
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,048
|
2.93% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Shirley
Shirley
Mar 4, 2025
I was very pleased with the Peace Lilly you sent for me to the services of my relative. Thanks for delivering on time.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you Shirley for the review and positive feedback! I'm pleased you were happy with the services you received. Thank you for choosing McShan Florist.
Reviewed By:
Cindy Reid
Cindy Reid
Mar 4, 2025
Charlotte was very kind and helpful when I placed my order. I do appreciate receiving a photo of the tree that was delivered. Unfortunately, between the time it was delivered on Saturday and when I saw it at the service at 2:30 on Sunday, the blooms were drooping and wilted looking, but still red. I don't know what happened between the time of the photo and the time I saw them, but it was embarassing that my arrangement did not look good.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Cindy, we apologize if the tree you received from us was already wilting on Sunday. We hope the rest of your experience with us went well, however, as this does seem like a strange incident. One of our customer service representatives will reach out to you soon.
Reviewed By:
Julie
Julie
Mar 4, 2025
I love receiving the photo of what will be delivered, but I am underwhelmed by the arrangement and sad that this is my gift to her.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
We apologize that you are not happy with the arrangement. Thank you for calling us so that we can do better.
Reviewed By:
Michelle
Michelle
Mar 4, 2025
Beautiful and easy to order
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Michelle, thank you for this five-star review. We strive to provide excellent service and beautiful bouquets for our customers, and we are so glad to hear you had a good experience. We appreciate your feedback.
Reviewed By:
Ruth
Ruth
Mar 4, 2025
My friend said they were very pretty when she received them. The delivery time was great.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you, Ruth, for your wonderful review! We strive to create beautiful arrangements that you can rely on for any special event. We appreciate your kind words, and we look forward to seeing you again in the future!
Reviewed By:
Rainey Martinez
Rainey Martinez
Mar 4, 2025
McShan always comes with beautiful arrangements just as in the picture or even more beautiful arrangements. I can depend on them no matter what. They are dependable and every member of their staff is so friendly and helpful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Dear Rainey,
Thank you for choosing MCShan Florist. With over 70 years of experience in the flower industry, we are proud to offer a wide variety of fresh-cut flowers, including seasonal ... More
Thank you for choosing MCShan Florist. With over 70 years of experience in the flower industry, we are proud to offer a wide variety of fresh-cut flowers, including seasonal ... More
Dear Rainey,
Thank you for choosing MCShan Florist. With over 70 years of experience in the flower industry, we are proud to offer a wide variety of fresh-cut flowers, including seasonal blooms and succulents. MCShan is a trustworthy supplier for all of your floral and gift needs, no matter the occasion.
Less
Thank you for choosing MCShan Florist. With over 70 years of experience in the flower industry, we are proud to offer a wide variety of fresh-cut flowers, including seasonal blooms and succulents. MCShan is a trustworthy supplier for all of your floral and gift needs, no matter the occasion.
Less
Reviewed By:
Angie
Angie
Mar 4, 2025
Outstanding!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you, Angie, for choosing McShan Florist! We appreciate your business and hope we exceeded your expectations. Please come back to us for any future floral needs!
Reviewed By:
Carolyn Roney
Carolyn Roney
Mar 4, 2025
Plant was beautiful and just what we discussed.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you Carolyn, we appreciate your order and we strive to exceed your expectations. We look forward to serving you again.
Reviewed By:
Nancy Vickers-Peterson
Nancy Vickers-Peterson
Mar 4, 2025
Fantastic job as always, for the last 50 years.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you for the good review. We hope you’re doing well!
It means a lot to us that you have been such a loyal customer of McShan Florist for 50 years. We appreciate your business! We are honored to serve you and your floral needs.
It means a lot to us that you have been such a loyal customer of McShan Florist for 50 years. We appreciate your business! We are honored to serve you and your floral needs.
Reviewed By:
Frances Wheat
Frances Wheat
Mar 3, 2025
Beautiful! My niece was thrilled!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you, Frances, for taking the time to give us a review! It means a lot that you were happy with the arrangement. We are glad that we could be part of your niece's happiness, and we hope to work with you again in the future.
Reviewed By:
James Schrade
James Schrade
Mar 3, 2025
Excellent arrangement. Lots of compliments from family party.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
James, thank you for choosing McShan Florist for your floral needs. Our priority is the satisfaction of our customers. If you ever need any of our products or services, we look forward to seeing you again soon!
Reviewed By:
Foreman
Foreman
Mar 3, 2025
They were beautiful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
We are thrilled you like the arrangement, and we hope you will choose McShan Florist next time you need flowers.
Reviewed By:
Beverly Godbey
Beverly Godbey
Mar 3, 2025
Lovely - just what I had in mind. Thanks!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Beverly, we are so glad that you like the flowers. Thank you for your kind words.
Reviewed By:
Patsy Fuller
Patsy Fuller
Mar 3, 2025
Rate 5 stars
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you Patsy for the 5-star review! I'm glad we met your expectations, and we hope you were happy with our service.
Reviewed By:
Margie Earl
Margie Earl
Mar 3, 2025
My sister was soooo please with the flowers that she received for her birthday. She said they ALL were very fresh and BEAUTIFUL!! She stated that the arrangement just left her almost speechless. She said that she ran out of adjectives describing the beauty. Also, she stated it was beautiful from all angles and was gonna be more when all of the flowers open up. Thank you McShan, you never disappoint.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Margie, thank you for the wonderful review! We are thrilled your sister loved her birthday flowers.
Reviewed By:
Lynne Glover
Lynne Glover
Mar 3, 2025
The arrangement was beautiful and the delivery was expeditious. Will recommend to anyone and will use again.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you Lynne, we appreciate your kind words. Thank you for sharing your experience and we are glad you were pleased. We are fortunate to have such loyal and appreciative customers.
Reviewed By:
John
John
Mar 3, 2025
Excellent and FAST service. Beautiful arraignment and to my surprise added accessories to capture the purpose.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you for the review, John. I'm glad you're satisfied with our fast service, beautiful arrangements, and added accessories.
Reviewed By:
Gaye Borders-Crosby
Gaye Borders-Crosby
Mar 3, 2025
Absolutely beautiful front office staff & plant! My niece felt so happy and loved! Ty ty ty guys for coming through.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you Gaye for the review. It's encouraging to know that our front office staff is recognized for their hard work and positive attitudes. We are grateful for your kind words.
Reviewed By:
Centerville Rd Church of Christ
Centerville Rd Church of Christ
Mar 3, 2025
The member who received these African Violets were thrilled and pleased with the arrangement.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you so much for sharing your wonderful 5-star feedback with us! Your positive words are greatly appreciated! We’re so happy you love our flowers.
Reviewed By:
Anthony Astorino
Anthony Astorino
Mar 3, 2025
Flowers were perfect! Excellent service they were able to drop at the front desk at my hotel for me
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Anthony, we are happy that you enjoyed our services, and that our flowers were perfect.
Reviewed By:
as
as
Mar 3, 2025
very pretty
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you for the review. We always appreciate feedback.
Reviewed By:
L Clark
L Clark
Mar 3, 2025
Looks just like the picture ! Yes, I do like getting the photo... I'm responsible for ordering for different occasions and gives me peace of mind getting the notice when it arrives and what it looks like.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you for your positive review. We are delighted you enjoy our service. It's also a relief to know the peace of mind you feel when you know your gift arrives looking as the image you ordered. Thank you.
Reviewed By:
DeCharles
DeCharles
Mar 3, 2025
My Sister was happy with the arrangment
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you for the review, DeCharles. And, we are very happy that your sister was happy with the arrangement!
Reviewed By:
Mrs. White
Mrs. White
Mar 3, 2025
Shannon loved the arrangement. Thank you for making her smile during her time of bereavement.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Ms. White,
Thank you for taking the time to leave a review! We are happy we could help put a smile on Shannon's face during her time of bereavement.
Thank you for taking the time to leave a review! We are happy we could help put a smile on Shannon's face during her time of bereavement.
Reviewed By:
Bill Galyean
Bill Galyean
Mar 2, 2025
Arrangements are always beautiful, professional, great creative. Spokes persons on the phone always personal, helpful-keep it up.
