McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69752 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,325
|
85.05% |
| 4 Star ★★★★☆ |
4,524
|
6.49% |
| 3 Star ★★★☆☆ |
2,363
|
3.39% |
| 2 Star ★★☆☆☆ |
1,493
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,047
|
2.93% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Elaine
Elaine
Feb 27, 2025
Beautiful! Thank you. :)
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
Elaine, thank you for the review and the positive feedback. We appreciate you as a customer, and we strive to provide the best possible experience.
Reviewed By:
Carolyn Brister
Carolyn Brister
Feb 27, 2025
Are they in black containers? I thought they would be in glass.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
They are in glass cylinders and wrapped in a green leaf so that you can't see the stems. If you have any other concerns, please feel free to call us at 214-324-2481. Thanks.
Reviewed By:
Deb Crouch
Deb Crouch
Feb 27, 2025
Thank you so much for the photo. It looks nice but is that a black hole in the right front center? Not really sure if that is a hole or not. Was just wondering. Thank you for helping me with this purchase. After seeing the planter in person, it was perfect. Thank you so much for doing such a wonderful job. It could not have been any better. There was no black hole or anything wrong with the plant. Thanks again.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
Thank you for your purchase and for sharing your thoughts with us. We appreciate the feedback and look forward to serving you in the future.
Reviewed By:
L. G.
L. G.
Feb 27, 2025
This has to be the best experience I've had in ordering flowers. I had great help in picking what flowers I would like to use and the delivery was quick. I loved getting a message of delivery and a picture of the final bouquet. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
Thank you for your kind words and review. We strive for 5 stars with every customer experience, so it is wonderful to receive feedback that lets us know we met our mark.
Reviewed By:
Jasmin Espinoza
Jasmin Espinoza
Feb 26, 2025
McShan's you've done it again. Absolutely loved the experience. The flowers are just beautiful. Thank you to the designer and the sales rep!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
Thank you for the great review, Jasmin! We appreciate you being such a loyal customer and recognizing our designer and sales representative. We're always happy to deliver beautiful flowers to all... More
Thank you for the great review, Jasmin! We appreciate you being such a loyal customer and recognizing our designer and sales representative. We're always happy to deliver beautiful flowers to all our customers and are very thankful for your business. We also look forward to designing your next floral order.
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Reviewed By:
Herb McCullough Jr
Herb McCullough Jr
Feb 26, 2025
I can't tell the actual size, it looks ok. we changed from the fruit baskets to this. the fruit was not fresh. are there other baskets I can look at
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 26, 2025
We appreciate you being a loyal customer. We have many other options available. The website has more pictures of our fruit and gourmet baskets.
Reviewed By:
Linda
Linda
Feb 26, 2025
Looks fantastic. In person. Much n better than picture. Very happy
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 26, 2025
Thank you for your feedback Linda. We'll send this back to design and include a few more white blooms. If there is anything else, please give us a call at 214-324-2481.
Reviewed By:
Genell Dement
Genell Dement
Feb 26, 2025
I recently moved from Dallas to Mississippi and could not attend the funeral service. My daughter from Texas was at the service and told me the plant was beautiful. I have used McShans for many years and have never been disappointed.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 26, 2025
Genell, Thank you for the nice review! We truly appreciate you choosing McShan florist even after moving from Dallas to Mississippi.
Reviewed By:
Crystal Leighton
Crystal Leighton
Feb 26, 2025
This is beautiful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 26, 2025
Crystal, Thank you for trusting McShan Florist to deliver flowers for your loved one. We strive for excellence, and we appreciate your business.
Reviewed By:
Delerna Edwards
Delerna Edwards
Feb 25, 2025
The arrangement was beautiful, thanks for your service.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 26, 2025
Thank you Delerna, we appreciate your review. We strive for five-star service, and we're happy to hear that we hit the mark with the arrangement and delivery. Thank you for choosing McShan's Flowers.
Reviewed By:
Sandy Hutcheson
Sandy Hutcheson
Feb 25, 2025
Flowers were just what we ordered. It turned out beautifully. Just like many other floral arrangements you delivered were.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 26, 2025
Sandy, thank you for your review! Your positive feedback is appreciated. It's great to know that our service exceeds customer expectations! We hope to continue to impress you in the future, too.
Reviewed By:
Sandra Holloway
Sandra Holloway
Feb 25, 2025
Thank you for sending the photo of what was delivered. They were beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 26, 2025
Sandra, thank you for this review. We appreciate your business. We will continue to do our best to meet or exceed your expectations.
Reviewed By:
Mildred Harvey
Mildred Harvey
Feb 25, 2025
The arrangements were simply beautiful. I love getting the photo "BEST FLORIST THIS DIDE OF HEAVEN".
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 25, 2025
Mildred, we are happy to hear you loved the fruit basket and peace lily. We hope you enjoyed them and that they brought some joy to your day.
Reviewed By:
Terri Stewman
Terri Stewman
Feb 25, 2025
McShan went above and beyond to deliver this beautiful Orchid. They came early and I did not hear them so they had to leave and come back because the Orchid could not be left out in the cold. They came back and delivered the most beautiful perfect orchid I have ever seen. They are an amazing company, and I only get my flower orders from them. No one does it better!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 25, 2025
Terri, thank you for the great review! We strive for excellence, and we are glad we did not disappoint. We also want to thank you for being a loyal customer!
Reviewed By:
Kathy Ann
Kathy Ann
Feb 25, 2025
Looks great.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 25, 2025
We want to say thank you, Kathy, for the wonderful feedback. We are very happy to know you think it looks great. We do put our heart and soul into designing floral arrangements that leave everyone satisfied. Hopefully this positive experience will lead you to choose McShan Florist in the future.
Reviewed By:
Shannon
Shannon
Feb 25, 2025
I contacted customer service and rescheduled this delivery for Friday. It shouldn't be delivered today.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 25, 2025
Shannon, We have this scheduled for Friday. Thank you for you order!
Reviewed By:
Regina Chatman
Regina Chatman
Feb 24, 2025
These flowers looked old. When they came, they did not look like a fresh flower arrangements just made. Don't get me wrong I like them but they looked like old flowers you needed to use.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 25, 2025
These flowers look like they are freshly cut, some lilies aren't fully opened and all of the flower buds are very tight. If you are unhappy with your delivery, please give us a call at 214-324-2481. We are always happy to help.
Reviewed By:
Chance Pickens
Chance Pickens
Feb 24, 2025
Thank you they look great!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 25, 2025
Thank you, Chance! We're happy you like the flowers. We do our best to provide our customers with high-quality flowers, and it's nice to know that we succeeded in your case. Thank you for your positive review. We hope you have a wonderful day!
Reviewed By:
Sean D Scott
Sean D Scott
Feb 24, 2025
Exactly what I wanted!! My salesperson was very professional and had a great understanding on what I wanted to achieve for a surprised birthday gift. Keep raising the bar. Love it!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
To Sean: Thank you for the great review. The most important part of your review is that it pointed out that you appreciated your salesperson. We are always here for your special floral needs.
Reviewed By:
Diane Eudy
Diane Eudy
Feb 24, 2025
It looks very pretty! Just like the photo on the website! Thank you for sending a photo to me of what the plant arrangement looks like! I appreciate that!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Hi Diane, we would like to thank you for your kind review and for liking our services. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Drew Stringfellow, Campbell Rd Church of Christ
Drew Stringfellow, Campbell Rd Church of Christ
Feb 24, 2025
👍
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Thank you Drew!
Reviewed By:
Gerald
Gerald
Feb 23, 2025
Is beautiful and put together perfect. Best place to go I learn this as a kid.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Thank you for the thoughtful and detailed review, Gerald. You have always been a loyal patron, and we really appreciate that. It makes us so happy to know that our hard work doesn’t go unnoticed. We can’t wait to see you again soon!
Reviewed By:
Rehema Olufemi-Jones
Rehema Olufemi-Jones
Feb 23, 2025
My friend was ecstatic over the flowers. Before my husband died, he never used any other florist than McShan's. Thank you for your service.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Thank you for your kind words, Rehema. We are thrilled that your friend was ecstatic over the flowers. We are also honored that you chose us to deliver them. If you have any future floral needs, we encourage you to let us know. Our team of designers would be happy to help!
Reviewed By:
Kim hensley
Kim hensley
Feb 23, 2025
It was beautiful thank you very much !
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Thank you, Kim, for taking the time to send us this feedback. We love getting to see the things you like and the things that could be improved. We take our clients' suggestions seriously and will use your feedback to make our service even better.
Reviewed By:
Nancy Caldwell
Nancy Caldwell
Feb 22, 2025
Your arrangement was even more stunning in person. Thank you so very much!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Nancy, We wanted to take a moment to express my sincere gratitude to you for your generous review. We know how busy everyone is, so it means a lot to me that you chose to put in the effort to post this. We appreciate your business and value your input!
