McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70695 reviews | Star Rating: 4.69
5 Star ★★★★★ |
60,180
|
85.13% |
4 Star ★★★★☆ |
4,557
|
6.45% |
3 Star ★★★☆☆ |
2,389
|
3.38% |
2 Star ★★☆☆☆ |
1,504
|
2.13% |
1 Star ★☆☆☆☆ |
2,065
|
2.92% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
bobby brown
bobby brown
May 5, 2023
I thought the image was misleading- not on purpose but because of the angle photograph. I was surprised by the size. Arrangement still nice. Thanks!
Responded To By:
May 6, 2023
Thank you, Bobby! We are glad we were able to speak and get this worked out for you!
Reviewed By:
Jodie Crow
Jodie Crow
May 2, 2023
I was a bit disappointed as it looks skimpy and the bows are too much.
Reviewed By:
debra cook
debra cook
May 1, 2023
A little disappointed. I thought I was paying more for the arrangement to be "fuller." I thought it would have a lot more white flowers.
Reviewed By:
Anne
Anne
May 1, 2023
Thank you for the photo - I do appreciate seeing the arrangement. It looked quite pretty. I do wish the arrangement had been closer to the online picture, which I had selected for its pretty pinks and whites with a touch of yellow, and “fuller” look. Thank again for the photo.
Reviewed By:
Jeanna Jackson
Jeanna Jackson
May 1, 2023
Kind of disappointed in how this one turned out. Did not look like the picture even after I called about it.
Reviewed By:
Joyce
Joyce
Apr 28, 2023
I had hoped to see colorful flower that was added in the picture of what I ordered. It appears to only be green plants.
Reviewed By:
Patricia Willis-Ramirez,
Patricia Willis-Ramirez,
Apr 24, 2023
The flower was very very skimpy for the price. I specifically request that arrangement but FULL. I didn't realize with banner was smaller than a ribbon, if I'd know I would have just kept the ribbon for free. Not very satisified at all.
Reviewed By:
john christian
john christian
Apr 18, 2023
I did like seeing the photo. I saw the Lily at the Funeral however I didn't see the Rubber Tree Plant. And I guess I didn't speak clearly enough to the Lady who took my orders over the phone because my deceased friend's name is Elmore B. Scott, not Elmor D Spott. After the fact I realize I should have spelled out the name for your employee to make sure it was understood and recorded correctly. I just hope the Scott Family was not offended.
Responded To By:
Apr 19, 2023
We apologize for the misspelling of your friends name. If there's anything we can do to fix this please give us a call at the store 214-324-2481
Reviewed By:
Pamela Robinson
Pamela Robinson
Apr 18, 2023
I asked for a stargazer lilly and I don't see one. For the amount of money spent I could have gone to grocery store and got better flowers.
Responded To By:
Apr 18, 2023
We apologize that this was not what you were expecting. Please call us at the store 214-324-2481 and we will be more than happy to get this corrected for you!
Reviewed By:
JANET PICKETT
JANET PICKETT
Apr 15, 2023
I WAS SENDING THIS TO THE OTHER WOMAN IN THE OFFICE TO SAY THANK YOU FOR ALL YOUR HELP. HONESTLY, FOR THE PRICE i THOUGHT IT A BIT SCRAWNY.
Reviewed By:
PHOEBE CHANG
PHOEBE CHANG
Apr 15, 2023
I WANTED LIGHT PURPLE COLOR TO GO WITH IT BUT INSTEAD I GOT DARK PURPLE,( MAROOM? ) WHICH DIDN'T SHOW WELL IN THE SANCTUARY, I AM VERY DISAPPOINTED!!! I FIRST REQUESTED BLUE N DIFFERENT SHADES OF BLUE, THE LADY SAID THERE IS NO BLUE ANYMORE.
Responded To By:
Apr 17, 2023
We apologize that this was not what you expected. Please give us a call at the store, 214-324-2481 and we'd be happy to find a solution!
Reviewed By:
Brenda Risedorf
Brenda Risedorf
Apr 12, 2023
Love getting the photo. Disappointed it's not as pretty as the one picture online. Doesn't have variegated green compacta dracaena or the large black river rocks & I don't see any moss. Online it's 3 distinguished plants.
Reviewed By:
Samuel Taylor
Samuel Taylor
Apr 8, 2023
Online photo very deceptive as it was stubby and cheap looking…$20$ for delivery is outrageous…McShan is not the only source beautiful flowers..I have made ( after 30+ years as customer) I am going. . Elsewhere. For my floral needs.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Apr 13, 2023
We apologize that this was not to your expectations. Please give us a call at the store 214-324-2481 and we will get this corrected for you!
Reviewed By:
Richard Barry
Richard Barry
Apr 7, 2023
Not what I expected as a table centerpiece for the $$$ you are charging! Disappointed to say the least!!! Not up to what you have supplied in the past!! Ordered a table centerpiece not a VASE arrangement. NOT HAPPY!!!
Responded To By:
Apr 13, 2023
We apologize that this was not what you had expected. Please give us a call at the store 214-324-2481 and we will get this corrected for you.
Reviewed By:
Dr. Hopes
Dr. Hopes
Apr 3, 2023
Is this a dish garden?
Responded To By:
Apr 3, 2023
It is! Just a larger container. If you have more questions, we would be happy to help, give us a call at 214-324-2481. Thanks!
Reviewed By:
Francis Martin
Francis Martin
Apr 3, 2023
good flower back need attention picture replay back to original email.
Responded To By:
Apr 3, 2023
Francis, please give us a call at 214-324-2481 and we would be happy to help! Thanks!
Reviewed By:
Elizabeth Ybarra-Pina
Elizabeth Ybarra-Pina
Apr 3, 2023
The flower arrangement was beautiful! However, the plant didn't have much in it. Overall, we were satisfied.
Responded To By:
Apr 3, 2023
Elizabeth, please give us a call at 214-324-2481 and we would be happy to help! Thanks!
Reviewed By:
Teresa McAnally
Teresa McAnally
Mar 31, 2023
Flowers are beautiful but the cross is not as distinctive as shown on your website. This is a little disappointing!
Responded To By:
Apr 3, 2023
Teresa, please give us a call at 214-324-2481 and we would be happy to help! Thanks!
Reviewed By:
Yolanda Dominguez
Yolanda Dominguez
Mar 31, 2023
Flowers do not look like was pictured on your website. Please review the photo. Thank you
Responded To By:
Apr 3, 2023
Thank you for allowing to correct this for you!
Reviewed By:
Mary Freeman
Mary Freeman
Mar 30, 2023
I was very disappointed the arrangement was not at the family visitation as ordered. I have always had great response to my requests from McShan's. The flowers were beautiful, but a little saggy at the bottom. I thought the banner would be longer and sideways across the flowers so you could see the banner better. Upon inspection of the banner, it appeared to have some other writing on the inside and then just pinned to the flowers. Since this was from 22 ladies, I felt responsible for the mistake made by McShan's. I have always bragged about what a beautiful job McShan's does for me. Hopefully, my next experience will be better. Blessings, Mary Freeman
Reviewed By:
Susan Odom
Susan Odom
Mar 28, 2023
I was very disappointed in the flowers you sent. I asked for various shades of pink because it was for a child's baptismal event. I did not think this picture agrees with what I requested. I also saw this the next day & some of them were wilting already.
Reviewed By:
Judy Tellez
Judy Tellez
Mar 28, 2023
The flowers were supposed to be purple!
Responded To By:
Mar 28, 2023
We sincerely apologize for the issues with your order! Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! We appreciate your feedback, and value your... More
We sincerely apologize for the issues with your order! Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! We appreciate your feedback, and value your business. We look forward to correcting this issue for you, and hope to hear from you soon! Thank you!
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Reviewed By:
Carol Ann Smith
Carol Ann Smith
Mar 28, 2023
The flowers were beautiful; however, they were not delivered until moments before the funeral service began. This was also the case for the other arrangements and the funeral spray for the casket. The late delivery was disruptive and caused unnecessary concern for family and friends who had gathered to honor a loved one
Responded To By:
Mar 28, 2023
We sincerely apologize for the issues with your order! Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! We appreciate your feedback, and value your... More
We sincerely apologize for the issues with your order! Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! We appreciate your feedback, and value your business. We look forward to correcting this issue for you, and hope to hear from you soon! Thank you!
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Reviewed By:
Monica Collier Pinkard
Monica Collier Pinkard
Mar 26, 2023
It was just a little smaller than expected.
Responded To By:
Mar 28, 2023
We sincerely apologize for the issues with your order! Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! We appreciate your feedback, and value your... More
We sincerely apologize for the issues with your order! Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! We appreciate your feedback, and value your business. We look forward to correcting this issue for you, and hope to hear from you soon! Thank you!
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Reviewed By:
Jana
Jana
Mar 15, 2023
Does not look as striking as photo when ordering. Order photo has a variegated plant in front.Have been ordering from y'all for 49 years and this is second in 3 months that has not been up to McShan's product.
Responded To By:
Mar 16, 2023
Jana, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed and appreciate your business. Thanks!!