McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 72331 reviews | Star Rating: 4.69
5 Star ★★★★★ |
61,681
|
85.28% |
4 Star ★★★★☆ |
4,616
|
6.38% |
3 Star ★★★☆☆ |
2,418
|
3.34% |
2 Star ★★☆☆☆ |
1,525
|
2.11% |
1 Star ★☆☆☆☆ |
2,091
|
2.89% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Laura worley
Laura worley
May 12, 2023
We purchased it based on the pretty pink and purple in the picture
Reviewed By:
I did appreciate the nice friendly service from Suzi
I did appreciate the nice friendly service from Suzi
May 11, 2023
This will suffice hope for $130 I expected a little bit more tasteful elegant presentation. I did appreciate the nice friendly service from Suzi
Responded To By:
May 15, 2023
We apologize that this was not what you were expecting. We did attempt to reach out to you regarding this issue. Please give us a call back at 214-324-2481 and we'd be more than happy to help you.
Reviewed By:
Linda Nichols
Linda Nichols
May 7, 2023
I was disappointed in the banners as you could not really read what was on them unless you were standing close. Also by the time of the service Friday some of the flowers were already wilting.
Responded To By:
May 8, 2023
We apologize this was not what you were expecting and we apologize for the flowers. We did leave you a voicemail regarding your issue if you give us a call back at 214-324-2481 we will be more than happy to fix this for you!
Reviewed By:
Katherine Trotter
Katherine Trotter
May 5, 2023
Really not what I tried to convey as needed. I wanted a tiny bouquet for a 5 year old ballerina. This turned out like it's for Miss America:(
Responded To By:
May 6, 2023
We apologize this wasn't what you were expecting. We did leave you a voicemail regarding this situation. If you would like to give us a call back at 214-324-2481 and we'd be happy to help you!
Reviewed By:
bobby brown
bobby brown
May 5, 2023
I thought the image was misleading- not on purpose but because of the angle photograph. I was surprised by the size. Arrangement still nice. Thanks!
Responded To By:
May 6, 2023
Thank you, Bobby! We are glad we were able to speak and get this worked out for you!
Reviewed By:
Jodie Crow
Jodie Crow
May 2, 2023
I was a bit disappointed as it looks skimpy and the bows are too much.
Reviewed By:
debra cook
debra cook
May 1, 2023
A little disappointed. I thought I was paying more for the arrangement to be "fuller." I thought it would have a lot more white flowers.
Reviewed By:
Anne
Anne
May 1, 2023
Thank you for the photo - I do appreciate seeing the arrangement. It looked quite pretty. I do wish the arrangement had been closer to the online picture, which I had selected for its pretty pinks and whites with a touch of yellow, and “fuller” look. Thank again for the photo.
Reviewed By:
Jeanna Jackson
Jeanna Jackson
May 1, 2023
Kind of disappointed in how this one turned out. Did not look like the picture even after I called about it.
Reviewed By:
Joyce
Joyce
Apr 28, 2023
I had hoped to see colorful flower that was added in the picture of what I ordered. It appears to only be green plants.
Reviewed By:
Patricia Willis-Ramirez,
Patricia Willis-Ramirez,
Apr 24, 2023
The flower was very very skimpy for the price. I specifically request that arrangement but FULL. I didn't realize with banner was smaller than a ribbon, if I'd know I would have just kept the ribbon for free. Not very satisified at all.
Reviewed By:
john christian
john christian
Apr 18, 2023
I did like seeing the photo. I saw the Lily at the Funeral however I didn't see the Rubber Tree Plant. And I guess I didn't speak clearly enough to the Lady who took my orders over the phone because my deceased friend's name is Elmore B. Scott, not Elmor D Spott. After the fact I realize I should have spelled out the name for your employee to make sure it was understood and recorded correctly. I just hope the Scott Family was not offended.
Responded To By:
Apr 19, 2023
We apologize for the misspelling of your friends name. If there's anything we can do to fix this please give us a call at the store 214-324-2481
Reviewed By:
Pamela Robinson
Pamela Robinson
Apr 18, 2023
I asked for a stargazer lilly and I don't see one. For the amount of money spent I could have gone to grocery store and got better flowers.
Responded To By:
Apr 18, 2023
We apologize that this was not what you were expecting. Please call us at the store 214-324-2481 and we will be more than happy to get this corrected for you!
Reviewed By:
JANET PICKETT
JANET PICKETT
Apr 15, 2023
I WAS SENDING THIS TO THE OTHER WOMAN IN THE OFFICE TO SAY THANK YOU FOR ALL YOUR HELP. HONESTLY, FOR THE PRICE i THOUGHT IT A BIT SCRAWNY.
Reviewed By:
PHOEBE CHANG
PHOEBE CHANG
Apr 15, 2023
I WANTED LIGHT PURPLE COLOR TO GO WITH IT BUT INSTEAD I GOT DARK PURPLE,( MAROOM? ) WHICH DIDN'T SHOW WELL IN THE SANCTUARY, I AM VERY DISAPPOINTED!!! I FIRST REQUESTED BLUE N DIFFERENT SHADES OF BLUE, THE LADY SAID THERE IS NO BLUE ANYMORE.
Responded To By:
Apr 17, 2023
We apologize that this was not what you expected. Please give us a call at the store, 214-324-2481 and we'd be happy to find a solution!
Reviewed By:
Brenda Risedorf
Brenda Risedorf
Apr 12, 2023
Love getting the photo. Disappointed it's not as pretty as the one picture online. Doesn't have variegated green compacta dracaena or the large black river rocks & I don't see any moss. Online it's 3 distinguished plants.
Reviewed By:
Samuel Taylor
Samuel Taylor
Apr 8, 2023
Online photo very deceptive as it was stubby and cheap looking…$20$ for delivery is outrageous…McShan is not the only source beautiful flowers..I have made ( after 30+ years as customer) I am going. . Elsewhere. For my floral needs.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Apr 13, 2023
We apologize that this was not to your expectations. Please give us a call at the store 214-324-2481 and we will get this corrected for you!
Reviewed By:
Richard Barry
Richard Barry
Apr 7, 2023
Not what I expected as a table centerpiece for the $$$ you are charging! Disappointed to say the least!!! Not up to what you have supplied in the past!! Ordered a table centerpiece not a VASE arrangement. NOT HAPPY!!!
Responded To By:
Apr 13, 2023
We apologize that this was not what you had expected. Please give us a call at the store 214-324-2481 and we will get this corrected for you.
Reviewed By:
Dr. Hopes
Dr. Hopes
Apr 3, 2023
Is this a dish garden?
Responded To By:
Apr 3, 2023
It is! Just a larger container. If you have more questions, we would be happy to help, give us a call at 214-324-2481. Thanks!
Reviewed By:
Francis Martin
Francis Martin
Apr 3, 2023
good flower back need attention picture replay back to original email.
Responded To By:
Apr 3, 2023
Francis, please give us a call at 214-324-2481 and we would be happy to help! Thanks!
Reviewed By:
Elizabeth Ybarra-Pina
Elizabeth Ybarra-Pina
Apr 3, 2023
The flower arrangement was beautiful! However, the plant didn't have much in it. Overall, we were satisfied.
Responded To By:
Apr 3, 2023
Elizabeth, please give us a call at 214-324-2481 and we would be happy to help! Thanks!
Reviewed By:
Teresa McAnally
Teresa McAnally
Mar 31, 2023
Flowers are beautiful but the cross is not as distinctive as shown on your website. This is a little disappointing!
Responded To By:
Apr 3, 2023
Teresa, please give us a call at 214-324-2481 and we would be happy to help! Thanks!
Reviewed By:
Yolanda Dominguez
Yolanda Dominguez
Mar 31, 2023
Flowers do not look like was pictured on your website. Please review the photo. Thank you
Responded To By:
Apr 3, 2023
Thank you for allowing to correct this for you!
Reviewed By:
Mary Freeman
Mary Freeman
Mar 30, 2023
I was very disappointed the arrangement was not at the family visitation as ordered. I have always had great response to my requests from McShan's. The flowers were beautiful, but a little saggy at the bottom. I thought the banner would be longer and sideways across the flowers so you could see the banner better. Upon inspection of the banner, it appeared to have some other writing on the inside and then just pinned to the flowers. Since this was from 22 ladies, I felt responsible for the mistake made by McShan's. I have always bragged about what a beautiful job McShan's does for me. Hopefully, my next experience will be better. Blessings, Mary Freeman
Reviewed By:
Susan Odom
Susan Odom
Mar 28, 2023
I was very disappointed in the flowers you sent. I asked for various shades of pink because it was for a child's baptismal event. I did not think this picture agrees with what I requested. I also saw this the next day & some of them were wilting already.