McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70579 reviews | Star Rating: 4.69
5 Star ★★★★★ |
60,073
|
85.11% |
4 Star ★★★★☆ |
4,553
|
6.45% |
3 Star ★★★☆☆ |
2,388
|
3.38% |
2 Star ★★☆☆☆ |
1,503
|
2.13% |
1 Star ★☆☆☆☆ |
2,062
|
2.92% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Sabrina Jackson
Sabrina Jackson
Dec 23, 2022
The picture you show on your website at $200 is much fuller than the arrangement I received and I added an additional $50 to ensure a full arrangement. I had to substitute the Lilly because you didn't have them for more roses but I'm not sure what the spikey looking white flower is. I am disappointed in the arrangement because it appeared much sparser than I anticipated given the arrangement shown on your website and the additional money added.
Responded To By:
Dec 23, 2022
Sabrina, We are sorry you are disappointed. We understand how important this was for you, and will do whatever it takes to make you happy. Give us a call at 214-324-2481 and we can make this right for you! We appreciate your honest feedback and your business! Thank you!
Reviewed By:
Nelda Leist
Nelda Leist
Dec 22, 2022
This did not look like a $100. Arrangement to me! First time ever, it was pretty but not as usual.
Responded To By:
Dec 23, 2022
We are sorry you are disappointed. We understand how important this was for you, and will do whatever it takes to make you happy. Give us a call at 214-324-2481 and we can make this right for you! We appreciate your honest feedback and your business! Thank you!
Reviewed By:
Birtha L Jeter
Birtha L Jeter
Dec 21, 2022
I wish it could have had some red flowers also.
Responded To By:
Dec 21, 2022
Birtha, please give us a call at 214-324-2481 and we would be happy to help in whatever way you see fit. We are sorry you are a bit disapointed, and will make this right. Thank you.
Reviewed By:
Barbara Wood
Barbara Wood
Dec 21, 2022
It's really pretty, but for $100. I thought there would be more flowers?
Responded To By:
Dec 21, 2022
Barbara, please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit. We are sorry you are disappointed, and appreciate your business! Thank you!
Reviewed By:
Olevia Cell
Olevia Cell
Dec 20, 2022
Don't see any roses
Responded To By:
Dec 21, 2022
Olevia, please call us at 214-324-2481 so that we can make this right for you. we are sincerely sorry! We appreciate your honest feedback and your business. We look forward to hearing from you soon!
Reviewed By:
Kathy Brady
Kathy Brady
Dec 18, 2022
I said I wanted it a simple arrangement. There is way too much filler in this arrangement. Also, the leaves at the water level were not removed, which makes the arrangement die faster. The yellow rose was not a rose bud, but a fully open rose, which also means it will die faster. BAD JOB DONE ON LISTENING TO WHAT I WANTED AND THE WAY THE ARRANGEMENT WAS MADE TO NOT LAST ANY BUT FOR A FEW DAYS.
Responded To By:
Dec 19, 2022
Kathy, we are sorry you are unhappy, and can make this right for you. Please give us a call if you haven't already at 214-324-2481 so we can correct this. That is always our guarantee to our customers. Thanks!
Reviewed By:
Julia Mast
Julia Mast
Dec 18, 2022
Sent this to my granddaughter following surgery. I was disappointed in the quantity of flowers (over the top with “fill-in greenery”). Would have preferred a smaller bouquet if that's what $60 gets me. Also, the bouquet lacked symmetry. I probably could have arranged it more attractively and I have no skill in this profession. I had hoped I could build a relationship with a local florist for future purchases. I will keep trying. Thanks for asking about my experience. Julia Mast
Responded To By:
Dec 19, 2022
Julia, we are sorry you are unhappy, and can make this right for you. Please give us a call if you haven't already at 214-324-2481 so we can correct this. That is always our guarantee to our customers. Thanks!
Reviewed By:
Shannon Morehouse
Shannon Morehouse
Dec 17, 2022
I had assumed the bouquet would be larger. Although you sent a photo, I didn't get to my email until the afternoon. It was just my lack of understanding the size of a $65 bouquet. After looking again at your website, it would appear I'd have to spend $95 to get the bouquet size I really wanted. The flowers were lovely but I had hoped for a larger bouquet so I was disappointed.
Responded To By:
Dec 19, 2022
We understand your disappoint in price changes! Unfortunately, we did have to raise them a bit to accommodate price changes from our shippers and growers in the floral industry. We sincerely understan... More
We understand your disappoint in price changes! Unfortunately, we did have to raise them a bit to accommodate price changes from our shippers and growers in the floral industry. We sincerely understand and would be happy to make this right for you in whatever way you see fit! We appreciate your honest feedback and value you as our customer. Thank you, Shannon! 214-324-2481
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Reviewed By:
Michelle Camarillo
Michelle Camarillo
Dec 16, 2022
Honestly, it looks a little dark. There looks to be more greenery than flowers and the flowers are not as bright and cheerful as I would have expected.
Responded To By:
Dec 17, 2022
Please give us a call if you haven't already and we can make this right for you in whatever way you see fit. We appreciate your business and your feedback, Michelle! 214-324-2481
Reviewed By:
Karen Flowers
Karen Flowers
Dec 16, 2022
It's a nice arrangement just a little bland with the white flowers and the cream colored planter base. I liked the pop of the purple flowers that were shown for this arrangement when I was ordering, but I understand that substitutions may be made due to availability. Perhaps consider using a colored planter when using the white flowers in the future. Both being white/cream colored looses some appeal.
Responded To By:
Dec 17, 2022
If you haven't already, please give us a call at 214-324-2481 and we would be happy to fix this for you in whatever way you see fit! We appreciate you Karen! Thanks!
Reviewed By:
Linda Terry
Linda Terry
Dec 14, 2022
Looks a little fuller on the left and a gap on the right? Needs a flower on left front. Not exactly what I pictured.
Responded To By:
Dec 14, 2022
Thank you again, Linda!
Reviewed By:
LINDA CARMACK
LINDA CARMACK
Dec 13, 2022
GOSH, I HOPE THE FLOWERS ARE IN BETTER SHAPE THAN THE PICTURE SHOWS. THE DAISYS LOOK LIKE THEY ARE MISSING PETALS AND IT IS NOT AS FULL AS THE PICTURE. PLEASE REASSURE ME THE ORDER IS BETTER THAN THE PICTURE. $120 IS A LOT. LOOK AT YOUR PICTURE UNDER YOUR WEBSITE. LINDA CARMACK
Responded To By:
Dec 13, 2022
Linda, Please give us a call at 214-324-2481 so we can correct this for you! We value your loyalty and your business and want a chance to make this right for you! Thank you!
Reviewed By:
Sharon Langlois
Sharon Langlois
Dec 7, 2022
10 days prior, I ordered the exact same flowers for a friend after her surgery. It was beautiful, had every thing I ordered, and delivered on time. This time, I ordered the same flowers for my mom's 75th birthday. It was beautiful and delivered on time. However, the mylar balloon was missing, which was paid for, and I am disappointed that it did not make it as it certainly makes the occasion more festive.
Responded To By:
Dec 7, 2022
Please give us a call and we would be happy to make it right for you! Thanks so much! 214-324-2481.
Reviewed By:
Mike
Mike
Dec 6, 2022
The arrangement looks good, but it doesn't seem like it resembles the deluxe, which is what I paid for. I know the pictures cannot be exact. I'm a little disappointed in what my wife will be receiving today.
Responded To By:
Dec 6, 2022
If you haven't already, please give us a call at 214-324-2481 and we would be happy to assist in making this right for you! We are so sorry you are disappointed. We appreciate your business and your candor.
Reviewed By:
Deborah Williams
Deborah Williams
Dec 2, 2022
Wish it had larger or more flowers.
Responded To By:
Dec 2, 2022
Deborah, if you haven't done so already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We appreciate your honest feedback and value your business! Thank you!
Reviewed By:
Linda Roden
Linda Roden
Dec 2, 2022
I ordered the deluxe flowers but this picture does not look like the deluxe picture on the order site. The order site shows at least 4 yellow roses fron the 2 dimensional view. Rather disappointed.
Responded To By:
Dec 2, 2022
Linda, if you haven't done so already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We appreciate your honest feedback and value your business! Thank you!
Reviewed By:
Donna Powers
Donna Powers
Nov 29, 2022
I'm a little disappointed because I requested a blue vase and was told that McShan's did have and would use a blue vase, since that is my daughter-in-law's favorite color. The arrangement looks average.
Reviewed By:
Anne Musselman
Anne Musselman
Nov 26, 2022
I'm sorry to report that I'm disappointed with my order. I love McShan and I've been happy with many orders but this one did not look nearly as impressive or as large as the upgraded $100 arrangement on the website that I ordered.
Responded To By:
Nov 28, 2022
Please give us a call if you haven't already so we can make this right for you in whatever way you see fit! We are sorry you were disappointed! Our phone number is 214-324-2481, and we look forward to correcting this for you. Thanks so much, Anne!
Reviewed By:
Cheryl Miller
Cheryl Miller
Nov 26, 2022
The arrangements are beautiful! Only problem, I requested 10 inches wide and 28 feet niches long to run down the center of the table, these were closer to 20 inches wide, sadly we had to remove the arrangements from the tables while guests dined.
Responded To By:
Nov 28, 2022
Please give us a call if you haven't already so we can make this right for you in whatever way you see fit! We are sorry you were disappointed! Our phone number is 214-324-2481, and we look forward to correcting this for you. Thanks so much!
Reviewed By:
Kathleen
Kathleen
Nov 23, 2022
Arrangements looks great but not exactly what the pic on the website. Looks like it's missing some orange flowers. Love getting a pic if the arrangements
Responded To By:
Nov 23, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are a bit disappointed. Thank you for the honest feedback and your business, Kathleen!
Reviewed By:
Lisa Briggs
Lisa Briggs
Nov 17, 2022
Maybe it's the picture, but the arrangement looks crooked. Too many greens. I expected more flowers.
Responded To By:
Nov 17, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We appreciate your feedback and your business! Thank you, Lisa!
Reviewed By:
Alice McCloud
Alice McCloud
Nov 15, 2022
11/15 -I feel that is not exactly like the picture that I want. There should be a lot more roses yellow roses like the picture that I order from please this look like it might be $50 I ordered a $70 arrangement. Please make corrections and send me another picture. Thank you Alice McCloud 11/16- do u have any miniature yellow to fill in with daisies please? I NEED THIS ARRANGEMENT TO BE AT THE HOME BY 1:00-1:30 TODAY PLEASE. NO EARLIER AND NO LATER BECAUSE SHE WILL HAVE TO LEAVE FOR HER WORK. Thank you
Responded To By:
Nov 15, 2022
Alice, give us a call and we would be happy to make this right for you! We are sorry you are disappointed and appreciate your candor and your business. 214-324-2481. Thank you!
Reviewed By:
Rod Stasick
Rod Stasick
Nov 14, 2022
Pros: I liked the basic arrangement that I asked for. Getting a photo was a nice touch. The delivery driver was cordial. Con: It was supposed to be a surprise 65th birthday gift for my wife, but we got a call from McShan concerning the fact that I wanted the arrangement to be a basic roses only-cat friendly arrangement. My wife looks over to the caller-ID and says, "We're getting a call from McShan Florist" and I have to pick up the phone to answer it. Of course, any surprise immediately explodes. We laughed, but still...
Responded To By:
Nov 14, 2022
Rod, in the future when you are placing orders, we can email you, I was the one that called because we are also training a lot of newer sales people, and we needed to make sure that's exactly wha... More
Rod, in the future when you are placing orders, we can email you, I was the one that called because we are also training a lot of newer sales people, and we needed to make sure that's exactly what you wanted. We are sorry we ruined your surprise, and won't do that again!
Thanks so much, Rod!
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Thanks so much, Rod!
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Reviewed By:
Mary schaar
Mary schaar
Nov 10, 2022
Like getting the photo. Don't love the colors as much as the ftd photo. Never love carnations. Doesn't strike me as deluxe. Looks like regular size. Maybe you should tell people what actual colors will be available at the time you make it.
Reviewed By:
Michael Sneed
Michael Sneed
Nov 7, 2022
Not quite like the picture shown on the website. Could have been a little more full for the price...
Responded To By:
Nov 8, 2022
Please give us a call if you haven't already! We understand you were disappointed with the arrangement, and would like to make it right in whatever way you see fit! We appreciate your feedback, and your business! Thank you!