McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 69978 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
59,525
85.06%
4 Star ★★★★
 
 
4,529
6.47%
3 Star ★★★☆☆
 
 
2,374
3.39%
2 Star ★★☆☆☆
 
 
1,496
2.14%
1 Star ☆☆☆☆
 
 
2,054
2.94%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Arlene Wiley
Aug 5, 2022
I'm disappointed. This spray does not look as full as the spray on your website.
★★★★★
Reviewed By:
James Davis
Aug 3, 2022
Not a fan of the lilies sticking out or the dusty miller ....not sure what else you'd use though. Do appreciate the photo...great that you do this. Thank you
Responded To By:

Aug 3, 2022
Please give us a ring at 214-324-2481 so that we may correct this for you in whatever way you see fit! We are sorry you aren't satisfied, and would love the opportunity to change your experience with us! Thanks!
★★★★★
Reviewed By:
Stephanie Hall
Jul 28, 2022
The arrangement was beautiful, but not quite what I had requested. I went to McShan's to pick what I wanted. I spoke with an arranger and knew some items might not be available. However, the white blooming plant was not as big as I requested. I also specifically requested the prayer plant, which I understood to be available, and the tin was not the darker fluted tin I saw when discussing the arrangement with the staff/arranger.
Responded To By:

Jul 29, 2022
Please call us at 214-324-2481 if you have not done so yet, and we can make this right for you in whatever way you see fit! We are sorry you are disappointed!
★★★★★
Reviewed By:
Khristopher K Latson
Jul 28, 2022
I was under the impression more carnations would be added from the photo on the website.
Responded To By:

Jul 29, 2022
Please call us at 214-324-2481 if you have not done so yet, and we can make this right for you in whatever way you see fit! We are sorry you are disappointed!
★★★★★
Reviewed By:
Rosemary Stamper
Jul 27, 2022
I was super disappointed I wanted more flowers added to that arrangement I spent 100.00 instead of the pictured 75.00 .very disappointed I have ordered from y'all for many years
Responded To By:

Jul 27, 2022
If you haven't already, please give us a call at 214-324-2481 so we can make this right for you! We are so sorry you are disappointed!
★★★★★
Reviewed By:
Deena Salaxar
Jul 25, 2022
The Deluxe was $130 and I offered to pay $160 for a more Fuller Arrangement and I Did Not See it At ALL! I'M SORRY, I've been using y'all for many years. My mother use to use y'all way back in the 90's, that's why I started using you. I was really disappointed this time. I thought there would be MORE Purple, that's why I chose this arrangement. YES, I do like getting the Photo, I did not get one the last time I used y'all, when I sent the "Hot Air Balloon" earlier this year. My mother sent that to my daughter when she was 13 years old and she just thought that was the neatest thing! So I sent it to her again this year for her birthday March 31st. I think that's when it was!
★★★★★
Reviewed By:
Martha Antoun
Jul 25, 2022
While it's only a photo, the white and purple flowers look wilted.
★★★★★
Reviewed By:
Russell Baker
Jul 23, 2022
Ordered "McShann Coffee Break", received picture of a small box of cookies. I think you should have shown the assortment of coffee packets. I called McShann and learned that indeed the order does contain the coffee packets. I've been shopping McShann since the 70's.
★★★★★
Reviewed By:
Laurie Jones
Jul 23, 2022
For the price I paid I really expected a bit larger arrangement.
★★★★★
Reviewed By:
Delores Lewis
Jul 22, 2022
Pretty, but not nearly as many flowers as shown on your website. You have more greenery. A little disappointing considering the price.
★★★★★
Reviewed By:
Joanna North
Jul 20, 2022
I think the colors are too fallish. I like pastels better. Jo I love getting the photo.
★★★★★
Reviewed By:
Donna Martin
Jul 19, 2022
I was actually very disappointed when I saw the plant in person. I was told it was 3-4 ft tall. It was lucky if it were 1-1/2 ft tall. It was pretty but not tall enough! I appreciate the picture.
★★★★★
Reviewed By:
Carl Walker
Jul 19, 2022
I don't see any Bird of Paradise which usually is in the exotic tropical arrangement I've ordered from you in the past.
★★★★★
Reviewed By:
Barbara Davis
Jul 16, 2022
Sorry don't like spider flowers fall on the floor a lot, flower do not have any height too flat looking
Responded To By:

Jul 16, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you! Thanks!
★★★★★
Reviewed By:
Linda Christian
Jul 14, 2022
Nice. But looks pretty small for the price. I did not select the smallest option.
Responded To By:

Jul 14, 2022
Please give us a call at 214-324-2481 and we can make this right for you! Thanks, Linda!
★★★★★
Reviewed By:
Caroline
Jul 14, 2022
It does not look quite the same as the picture on your site. It is missing the big star burst orange flowers. It does not look like $125.00 worth. McShan usually does better then that. I am a little disappointed. It looks flat. I am glad you sent the picture.
Responded To By:

Jul 14, 2022
Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! Thank you!
★★★★★
Reviewed By:
Eddie Duggan
Jul 11, 2022
Flowers were beautiful as always. I checked the $5 additional fee box for delivery before noon, they were delivered at 2:20pm. Not sure if I was charged with all the different fees listed on the invoice. I usually tip the driver on the invoice but didn't see it as an option this time, maybe I missed it. Neither not worth pursuing…
Responded To By:

Jul 11, 2022
Eddie, we are so sorry about the error and have refunded $5.00 to you. Thank you so much!
★★★★★
Reviewed By:
Vickie Harrison
Jul 11, 2022
I ordered a bright happy bouquet. This is dark and depressing. Disgusted. You no longer get anything right!!!!
Responded To By:

Jul 11, 2022
I have filed a service ticket for you. You will hear back from someone on our team shortly! Thanks!
★★★★★
Reviewed By:
Carolyn Garcia
Jul 5, 2022
Although pretty the one online has softer colors of pink and coordinated better
Responded To By:

Jul 6, 2022
If you haven't done so already, please give us a call at 214-324-2481 so that we can make this right for you! Thanks!
★★★★★
Reviewed By:
Elizabeth
Jul 2, 2022
Would be helpful to see sample arrangements of the price point. This is incredibly small and surprising to see (what looks like) 4 flowers and 1 succulent for $135
Responded To By:

Jul 2, 2022
Please give us a call at 214-324-2481 and we will make this right for you in whatever you see fit! We value your business and appreciate the feedback! Thanks!
★★★★★
Reviewed By:
Eris C Wood
Jul 1, 2022
It us very nice but I wish there were more flowers and less leaves
Responded To By:

Jul 1, 2022
Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit. Thanks!
★★★★★
Reviewed By:
Carol Stone
Jun 30, 2022
The arrangement is not as large as I thought it would be. But it is lovely and my sister loves it.
Responded To By:

Jun 30, 2022
Carol, please give us a call so that we can make this right for you in whatever way you see fit. 214-324-2481. We value you as a customer! Thanks!
★★★★★
Reviewed By:
Valorie Frederico
Jun 30, 2022
Wish it looked more like the online picture.
Responded To By:

Jun 30, 2022
Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit. Thanks!
★★★★★
Reviewed By:
Pauline Wade
Jun 29, 2022
Disappointed
Responded To By:

Jun 29, 2022
Please give us a call at 214-324-2481 so we can make this right for you in whatever way you see fit! Thanks!
★★★★★
Reviewed By:
Nick McCarty
Jun 24, 2022
This doesn't even look close to what I paid for. Very disappointed with what I saw on the website and what was delivered. What was delivered is nice but not what I paid for.
Responded To By:

Jun 24, 2022
Nick, we are sorry you are dissatisfied! I have filed a service ticket for you, and you should hear from a team member shortly. Thanks!
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