McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 70591 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
60,084
85.12%
4 Star ★★★★
 
 
4,553
6.45%
3 Star ★★★☆☆
 
 
2,388
3.38%
2 Star ★★☆☆☆
 
 
1,503
2.13%
1 Star ☆☆☆☆
 
 
2,063
2.92%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Pat Thompson
Aug 24, 2022
I don't see any blooms on the plant.
Responded To By:

Aug 24, 2022
Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! We appreciate your feedback and value your business, Pat!
★★★★★
Reviewed By:
Camille Gibson
Aug 22, 2022
The color of the arrangement was beautiful, but I thought for the price we paid that the arrangement would have been fuller with more flowers instead of more green. It's not close to the picture in your website. Not sure if it met it's standards.
Responded To By:

Aug 23, 2022
Please give us a call at 214-324-2481 if you haven't done so already and we can make this right for you in whatever way you see fit. We value your business and appreciate your feedback, Camille! Thanks!
★★★★★
Reviewed By:
Cynthia Burr
Aug 20, 2022
I appreciate receiving photos. I send many arrangements from McShan both personally as well as through my employer Pivot Building Services. This is the first time in many orders I have been unhappy. I am disappointed in this arrangement. It doesn't look as nice as the Teleflora's One Fine Day photo of the online.
Responded To By:

Aug 23, 2022
Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit. We appreciate your feedback and value your business. Thanks, Cynthia!
★★★★★
Reviewed By:
Margie
Aug 19, 2022
I'm not impressed with this arrangement. I was very busy this morning and didn't get to check email. When I did check the arrangement had already been delivered.
Responded To By:

Aug 20, 2022
Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit. We appreciate your feedback and value your business. Thanks!
★★★★★
Reviewed By:
Shara Jones
Aug 18, 2022
Not what I'm used to getting when I order an Exotic arrangement. You guys usually come through with a Bang
Responded To By:

Aug 18, 2022
Shara, we are so sorry you are disappointed. Please give us a call back at 214-324-2481 so we can make this right for you in whatever way you see fit! We value your business and feedback!
★★★★★
Reviewed By:
Rodolfo Barrera
Aug 15, 2022
The flowers are lovely, but the order was supposed to be an Angel!
★★★★★
Reviewed By:
Pam watts
Aug 15, 2022
I thought it would be bigger. That's the illusion on the website. Still a pretty plant.
★★★★★
Reviewed By:
Veronica Hodges
Aug 13, 2022
Doesn't look as nice as what was on your website.
Responded To By:

Aug 13, 2022
If you haven't already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We value your business and appreciate your feedback.
★★★★★
Reviewed By:
CW
Aug 12, 2022
It was ok. It didn't look like the arrangement on your site, but the recipient was happy. Yes, I do like getting a photo.
Responded To By:

Aug 12, 2022
Oh no! please give us a call and we can make this right for you in whatever way you see fit! 214-324-2481! Thank you!
★★★★★
Reviewed By:
Yolanda Dominguez
Aug 11, 2022
Ask to make arrangement has close as possible to pick on website. Should include blue hydrangeas, white lilies, white alstroemeria. Light blue delphinium, dusty Miller and variegated pittosporum.
Responded To By:

Aug 11, 2022
We are so sorry you are disappointed with your arrangement! Please give us a call at 214-324-2481 so we can make this right for you in whatever way you see fit!
★★★★★
Reviewed By:
Ruth Barbie
Aug 11, 2022
The flowers were very pretty but the delivery was awful.
Responded To By:

Aug 11, 2022
If you haven't already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit!
★★★★★
Reviewed By:
JSheehy
Aug 8, 2022
The blue was disappointing. I thought it looked cheap. The pink was beautiful.
Responded To By:

Aug 9, 2022
Please give us a call at 214-324-2481 and we would be happy to help you in whatever way you see fit! We are sorry you are disappointed, and we appreciate your feedback and your business!
★★★★★
Reviewed By:
Rita White
Aug 7, 2022
The recipient of the plant was not happy with it. She said it was drooping and felt like it hadn't been watered, as the dirt was very dry. I have never had that kind of issue with your florist and I was quite embarrassed by her response It was a birthday plant to help cheer her up as she has a terminal Illness and found the plant depressing. I can't fix this, but hopefully you can.
Responded To By:

Aug 8, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are so sorry you are not happy with your arrangement!
★★★★★
Reviewed By:
Maritza Burt
Aug 6, 2022
It's not the colors on the picture I chose. I loved the lavender color. That is why I chose that one. Do not like the yellow.
Responded To By:

Aug 8, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are so sorry you are unhappy with your order.
★★★★★
Reviewed By:
Arlene Wiley
Aug 5, 2022
I'm disappointed. This spray does not look as full as the spray on your website.
★★★★★
Reviewed By:
James Davis
Aug 3, 2022
Not a fan of the lilies sticking out or the dusty miller ....not sure what else you'd use though. Do appreciate the photo...great that you do this. Thank you
Responded To By:

Aug 3, 2022
Please give us a ring at 214-324-2481 so that we may correct this for you in whatever way you see fit! We are sorry you aren't satisfied, and would love the opportunity to change your experience with us! Thanks!
★★★★★
Reviewed By:
Stephanie Hall
Jul 28, 2022
The arrangement was beautiful, but not quite what I had requested. I went to McShan's to pick what I wanted. I spoke with an arranger and knew some items might not be available. However, the white blooming plant was not as big as I requested. I also specifically requested the prayer plant, which I understood to be available, and the tin was not the darker fluted tin I saw when discussing the arrangement with the staff/arranger.
Responded To By:

Jul 29, 2022
Please call us at 214-324-2481 if you have not done so yet, and we can make this right for you in whatever way you see fit! We are sorry you are disappointed!
★★★★★
Reviewed By:
Khristopher K Latson
Jul 28, 2022
I was under the impression more carnations would be added from the photo on the website.
Responded To By:

Jul 29, 2022
Please call us at 214-324-2481 if you have not done so yet, and we can make this right for you in whatever way you see fit! We are sorry you are disappointed!
★★★★★
Reviewed By:
Rosemary Stamper
Jul 27, 2022
I was super disappointed I wanted more flowers added to that arrangement I spent 100.00 instead of the pictured 75.00 .very disappointed I have ordered from y'all for many years
Responded To By:

Jul 27, 2022
If you haven't already, please give us a call at 214-324-2481 so we can make this right for you! We are so sorry you are disappointed!
★★★★★
Reviewed By:
Deena Salaxar
Jul 25, 2022
The Deluxe was $130 and I offered to pay $160 for a more Fuller Arrangement and I Did Not See it At ALL! I'M SORRY, I've been using y'all for many years. My mother use to use y'all way back in the 90's, that's why I started using you. I was really disappointed this time. I thought there would be MORE Purple, that's why I chose this arrangement. YES, I do like getting the Photo, I did not get one the last time I used y'all, when I sent the "Hot Air Balloon" earlier this year. My mother sent that to my daughter when she was 13 years old and she just thought that was the neatest thing! So I sent it to her again this year for her birthday March 31st. I think that's when it was!
★★★★★
Reviewed By:
Martha Antoun
Jul 25, 2022
While it's only a photo, the white and purple flowers look wilted.
★★★★★
Reviewed By:
Russell Baker
Jul 23, 2022
Ordered "McShann Coffee Break", received picture of a small box of cookies. I think you should have shown the assortment of coffee packets. I called McShann and learned that indeed the order does contain the coffee packets. I've been shopping McShann since the 70's.
★★★★★
Reviewed By:
Laurie Jones
Jul 23, 2022
For the price I paid I really expected a bit larger arrangement.
★★★★★
Reviewed By:
Delores Lewis
Jul 22, 2022
Pretty, but not nearly as many flowers as shown on your website. You have more greenery. A little disappointing considering the price.
★★★★★
Reviewed By:
Joanna North
Jul 20, 2022
I think the colors are too fallish. I like pastels better. Jo I love getting the photo.
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