McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69975 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,523
|
85.06% |
4 Star ★★★★☆ |
4,529
|
6.47% |
3 Star ★★★☆☆ |
2,374
|
3.39% |
2 Star ★★☆☆☆ |
1,495
|
2.14% |
1 Star ★☆☆☆☆ |
2,054
|
2.94% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Jenny Wiggins
Jenny Wiggins
Jun 18, 2022
I like receiving a photo. However, the flowers I ordered were not what was advertised, too much greenery and filler not enough variety of flowers. Someone should I call ahead of time to inform me that they did not have all the flowers in season. I called Saturday morning and was on hold 23 minutes, I finally hung up.
Responded To By:
Jun 18, 2022
Jenny, we are so sorry about your experience with us! I have filed a service ticket for you, and you should hear back from our customer service team shortly!
Reviewed By:
Jenny Wiggins
Jenny Wiggins
Jun 18, 2022
Yes, I like getting a photo for the flowers being sent. Unfortunately, the were not what was advertised online, there was too much green filler and not enough flowers or similar flowers as Advertised. Plus, when I called Saturday morning to form them, I was on hold for 23 minutes, and finally hung up.
Responded To By:
Jun 18, 2022
Jenny, we are so sorry about your experience with us! I have filed a service ticket for you, and you should hear back from our customer service team shortly!
Reviewed By:
Janna Walker
Janna Walker
Jun 17, 2022
I was disappointed as it didn't hold up well and didn't fulfill our expectation of McShan's quality from the past. It was very linear and the flowers began to die out within a couple of days even though we kept water in them. Looking at your site today there's much prettier arrangements at a better price.
Responded To By:
Jun 17, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit. We value you as a customer!
Reviewed By:
Keisha Watson
Keisha Watson
Jun 13, 2022
The arrangement was very nice, but I specifically requested the Guiding Angel figurine. I was a bit disappointed for my loved one to receive the Jesus figurine. It would've been fine with me if it was my personal arrangement, but we wanted an angel to honor their mom instead. Respectfully
Responded To By:
Jun 13, 2022
Keisha, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit. Thank you!
Reviewed By:
Linda
Linda
Jun 10, 2022
It looks ok, but I expected it to be much fuller and look like the picture on the website. I'll see what my sister says when she receives it.
Responded To By:
Jun 10, 2022
Please give us a call at 214-324-2481 so that we can make this right for you!
Thank you, Linda!
Thank you, Linda!
Reviewed By:
Helen Bell
Helen Bell
Jun 10, 2022
Unsure how fresh the roses were!
Responded To By:
Jun 10, 2022
Helen, Please give us a call at 214-324-2481 so that we can make this right for you in whatever way you see fit. Thanks so much!
Reviewed By:
Karen Ramey
Karen Ramey
Jun 9, 2022
This arrangement looks quite different from what I expected. The image on the website showed light pink roses, and there were also some baby's breath and what looks like some type of iris.
Responded To By:
Jun 9, 2022
Karen, please give us a call at 214-324-2481 so that we can make this right for you in whatever way you see fit. Thank you!
Reviewed By:
Teresa Scherrer
Teresa Scherrer
Jun 9, 2022
I paid for premium. Your website photo for the standard arrangement looks nicer than this. This does not look premium to me.
Responded To By:
Jun 9, 2022
Teresa, please give us a call at 214-324-2481 so we can make this right for you. We value you as a customer. Thanks!
Reviewed By:
Margie
Margie
Jun 9, 2022
Looks a little cluttered, but ok. Not arranged as beautifully as the one on website.
Responded To By:
Jun 9, 2022
Margie, Please give us a call at 214-324-2481 so that we can make this right for you in whatever way you see fit. We value you as a customer, and thank you for your order and your feedback. Thanks!
Reviewed By:
Rachiel Stone
Rachiel Stone
Jun 6, 2022
Looking at the Bountiful Rose Basket picture and looking at the picture of what was sent - I could tell the actual arrangement was not as full and was smaller. The arrangement was nice, but for $204 - I expected bigger and fuller. It was a medium sized arrangement and I expected Bountiful. I do like receiving a picture of what is sent when I cannot see the arrangement in person but I was at the funeral service and saw the actual arrangement.
Responded To By:
Jun 6, 2022
Rachiel, please give us a call at 214-324-2481 so we can make this right for you in whatever way you see fit. Thank you!
Reviewed By:
Linda Manning
Linda Manning
Jun 4, 2022
Pretty but not exactly what I ordered. Wanted light and bright. Maybe whites, pinks, purples.
Responded To By:
Jun 4, 2022
Linda, please give us a call at 214-324-2481 so that we can make this right for you! Thank you!
Reviewed By:
Denise
Denise
Jun 3, 2022
Thank you the picture. It's always helpful to see what you are sending! As far as the arrangement, I would not have chosen the color scheme. Perhaps something that was more cohesive? Also the roses seem a little old? I appreciate your service and wish you the best.
Responded To By:
Jun 3, 2022
Denise, thank you for your feedback. Please give us a call at 214-324-2481 so that we can make this right for you in whatever way you see fit.
Reviewed By:
Earlinda Paiz
Earlinda Paiz
May 28, 2022
It's beautiful but thought it was going to be bigger! You can't tell by advertisement. Needs to be standing against something where you can compare size.
Responded To By:
May 31, 2022
Thank you for the pointers, Earlinda! We appreciate you!
Reviewed By:
Jose Zapien
Jose Zapien
May 27, 2022
Much better not as dark but still not close to the picture but I understand the shipment wasn't delivered
Responded To By:
May 31, 2022
Jose, Please give us a call if you haven't done so already... 214-324-2481. Thanks!
Reviewed By:
Jean Woody
Jean Woody
May 23, 2022
Yes I like getting a picture of what I am paying for.
Responded To By:
May 26, 2022
You are welcome, Jean!
Reviewed By:
Mary V Thompson
Mary V Thompson
May 23, 2022
The lilies were not open. That was why I liked it. Also too much yellow.
Responded To By:
May 26, 2022
If you haven't done so already, please give us a call at 214-324-2481. Thank you. WE
Reviewed By:
Joyce Williams
Joyce Williams
May 18, 2022
The peace lily is very small for the price charge based upon past orders of same plant
Responded To By:
May 18, 2022
Please give us a call so that we can make this right for you! 214-324-2481. Thanks!
Reviewed By:
LaShunda
LaShunda
May 15, 2022
The corsage was absolutely beautiful. It would have been wonderful to see it on my daughter's wrist. I wish it came with 2 wristlet to fit her wrist instead of one. Due to the make of her dress we were not able to pin it on her. It did not fit her wrist, after the disappointment McShane is still my favorite place to shop when needed.
Responded To By:
May 16, 2022
LaShunda, we value you as a customer! Please give us a call so that we can rectify this for you! Thanks!
Reviewed By:
Stephanie Johnson-Martin
Stephanie Johnson-Martin
May 15, 2022
The garden bowl was "okay". I was somewhat disappointed because the actual bowl was not as full around the edges as the photograph. When I spend $60 plus fees = $80, there should be a wow factor.
Responded To By:
May 16, 2022
Please give us a call, and we can make this right for you! 214-324-2481. Thanks!
Reviewed By:
Vicki
Vicki
May 13, 2022
Doesn't look like the picture online and this is the upgraded one!
Responded To By:
May 13, 2022
Please give us a call at 214-324-2481 and we can correct this for you! Thanks!
Reviewed By:
Dodie Craven
Dodie Craven
May 10, 2022
I am a little disappointed...........was supposed to have a rose/s and some alstroemeria (according to the online photo) and I don't see any of either. This was a thank you gift for someone who did a very nice favor for me...........and although the arrangement looks nice, it doesn't look as full as the photo and has more inexpensive flowers than I expected. This was a $75.00 bouquet but doesn't look like it. I do like the colors which is why I chose this particular one. Yes, I appreciate getting a photo of what has been sent.
Responded To By:
May 11, 2022
oh no! Give us a call at 214-324-2481 and we would be happy to rectify the situation. Thanks!
Reviewed By:
Debbie
Debbie
May 10, 2022
I liked getting a photo. Flowers were significantly smaller than I expected when I ordered but they are cute. Also, this was a birthday delivery which didn't arrive until very late in the day - after the birthday girl was out to dinner. So she didn't receive the gift until her birthday was almost over. I know they were delivering Mother's Day arrangements the same day and since that was on Sunday, those flowers were all early for the event. It would be nice if they could segregate the birthay items to deliver earlier in the day.
Responded To By:
Bruce McShan / President
Bruce McShan / President
May 11, 2022
thank you, Debbie for your input
Reviewed By:
Diane Kuzniar
Diane Kuzniar
May 9, 2022
I'm a little disappointed that the beautiful sunflowers are buried in the arrangement. They were Phyllis' favorites. Thank you for the picture.
Responded To By:
May 11, 2022
We are so sorry Diane! Please give us a call to rectify the situation. 214-324-2481.
Reviewed By:
Cora Moody
Cora Moody
May 9, 2022
It was smaller than I thought it would be for the price and the back side was not filled in with flowers but just greenery. The flowers were nice though.
Responded To By:
May 11, 2022
Cora, if you would call us we can make this right for you. 214-324-2481. Thanks!