McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 72254 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
61,612
|
85.27% |
| 4 Star ★★★★☆ |
4,610
|
6.38% |
| 3 Star ★★★☆☆ |
2,417
|
3.35% |
| 2 Star ★★☆☆☆ |
1,525
|
2.11% |
| 1 Star ★☆☆☆☆ |
2,090
|
2.89% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Tim Hallman
Tim Hallman
Oct 28, 2019
I love the idea of having flowers & plants in the truck! The only downside, for some reason, I feel that this picture should be the "standard" instead of the upgrade to "premium".
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 29, 2019
Tim, Thank you so much for speaking with us. We were happy to make the changes you requested!
Reviewed By:
Cheryl
Cheryl
Oct 21, 2019
It doesn't look big enough.. didn't want carnations
Reviewed By:
C. Fulton
C. Fulton
Oct 21, 2019
I thought it would have been larger for the price!
Reviewed By:
Sonia
Sonia
Oct 16, 2019
it looks dull. should be more colorful more white. I don't like the green item, what is that.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 17, 2019
Sonia, The green items are bananas. Please contact us at help@mcshan.com or 214-324-2481 to discuss your order further. Thank you so much for your feedback!
Reviewed By:
Maria L Ruh
Maria L Ruh
Oct 12, 2019
Disapponting! Not as pictured on your website.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 12, 2019
Maria, I have left you a voicemail to discuss your order. Please contact us help@mcshan.com or 214-324-2481. Thank you for your feedback!
Reviewed By:
Eduardo
Eduardo
Oct 10, 2019
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Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 10, 2019
Thank you for your review!
Reviewed By:
Barb
Barb
Oct 8, 2019
I asked for gerber daisies and there wasn't a single one in the arrangement. The vase was beautiful though, thank you.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 10, 2019
Barb, Thank you so much for speaking with me. I was happy to inform you that the designer did put gerber daisies in the arrangement. We received a new variety of gerbers in, which were the burgundy fl... More
Barb, Thank you so much for speaking with me. I was happy to inform you that the designer did put gerber daisies in the arrangement. We received a new variety of gerbers in, which were the burgundy flowers we placed in the arrangement. We were happy to hear you loved the arrangement! Thank you for your feedback!
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Reviewed By:
Patti hill
Patti hill
Oct 6, 2019
The picture Marian sent me didn't look like there were any white roses in the arrangement.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 7, 2019
Patti, The picture above is the arrangement we delivered. If you have concerns, please contact help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Sherrill N Goodman
Sherrill N Goodman
Oct 6, 2019
I wish I could have gotten a notification that they had been delivered etc.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 7, 2019
Sherrill, We have sent you an email discussing the delivery confirmation issue. If you need any further assistance, please contact us back! Thank you!
Reviewed By:
Vibra Specialty Hospital
Vibra Specialty Hospital
Oct 3, 2019
Usually very pleased with product,delivery and service, Thought the $40 mum ordered was too small for the $$
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 3, 2019
Thank you so much for discussing your order with me, we are happy we were able to make this right for you! Thank you for your feedback!
Reviewed By:
Rhonda Russell
Rhonda Russell
Oct 1, 2019
I am disappointed that it did not look more colorful as the photo online. The blue bow just does not enhance it at all and the kalanchoe flowers last much longer than mums. Very sad that this was not much nicer.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 1, 2019
Rhonda, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
Reviewed By:
Tia
Tia
Sep 30, 2019
Flowers are pretty but disappointed in not know the size of the items. If I had known the size of the items I would have chosen either a larger flower bouquet or a smaller stuffed animal. Also color of bear Pink is too much. Maybe offer different color c
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 8, 2019
Tia, Please contact us at help@mcshan.com or 214-324-2481 to discuss your order. Thank you so much! for your feedback!
Reviewed By:
Jason
Jason
Sep 27, 2019
Nice arrangements but its a little pricey
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 27, 2019
Thank you! Glad you like the arrangement!
Reviewed By:
Mary Jo Marsh
Mary Jo Marsh
Sep 25, 2019
For 300.00 I expected more flowers. But overall it was beautiful.
Reviewed By:
Tina Garcia
Tina Garcia
Sep 23, 2019
Not as pretty as online photos. Missing the roses and filled up with carnations.
Reviewed By:
ben beall
ben beall
Sep 20, 2019
Looks great, but don't understand why the flowers at the bottom are “hanging down”? Ben
Reviewed By:
Tina
Tina
Sep 20, 2019
i really wanted a mum instead but this is yellow so it fits the order. kind of small thought it would be larger for the price
Reviewed By:
Margie
Margie
Sep 16, 2019
This doesn't look near as pretty as the picture on line. This won't brighten up a sick room. These plants aren't as bright and where is the pink bow?
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 16, 2019
Margie, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Saundra
Saundra
Sep 15, 2019
Pretty, but not worth 80.00
Reviewed By:
Cheryl Bell
Cheryl Bell
Sep 13, 2019
I am a long time customer and this was the first time that I am not 100% satisfied with McShan Florist. The plants are not as beautiful as they use to be in the past.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 13, 2019
Mrs. Bell, Thank you for speaking with me this morning. We are working on replacing this peace lily with a janet craig plant. We value you as our customer and we hope you will be pleased with the new plant!
Reviewed By:
Paula
Paula
Sep 11, 2019
Thank you for correcting the order to the specifications and to the picture you displayed. Still disappointed that the delivery is still not there and i needed it there this morning. I hope it gets there soon.
Reviewed By:
Sandy Tapia
Sandy Tapia
Sep 11, 2019
the flowers are not like the photo I originally order .. I expected the sunflowers.. I see them all the time .. thank you I understand you may not have them in stock
Reviewed By:
kathy
kathy
Sep 6, 2019
disappointed that there were not more blooms on the plants.
Reviewed By:
Johnny Johnson
Johnny Johnson
Sep 3, 2019
It was smaller than I thought, And the flowers were sparse for the money.. I will go in person next time. I will shop at Mcshan. Again..
Reviewed By:
Debbie Melton
Debbie Melton
Aug 30, 2019
Little disappointed in the size! Pray it is bigger than shown! Is this The medium size?
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 30, 2019
Hi Debbie, thank you for speaking to me this morning. I did confirm that this dish garden is medium sized one. We apologize that sometimes the pictures taken are quick snapshots and can be misleading.
