McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70041 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,579
|
85.06% |
| 4 Star ★★★★☆ |
4,531
|
6.47% |
| 3 Star ★★★☆☆ |
2,375
|
3.39% |
| 2 Star ★★☆☆☆ |
1,497
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,059
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Susan
Susan
Jul 13, 2019
Not completely worth 75$. Please redo or adjust the price.
Reviewed By:
NORA
NORA
Jul 9, 2019
yes they are pretty
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 9, 2019
Thank you!
Reviewed By:
Gaila
Gaila
Jul 3, 2019
Cute arrangement.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 3, 2019
Thanks!
Reviewed By:
Connie
Connie
Jun 29, 2019
not as full as it looked in picture.
Reviewed By:
Ann
Ann
Jun 19, 2019
Not sure why you would put one red flower in an arrangement with pinks and purples.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 20, 2019
Ann, Thank you so much for speaking with me earlier about this arrangement. We appreciate your feedback!
Reviewed By:
Christi Boland
Christi Boland
Jun 12, 2019
I'm a little surprised the roses are bright yellow. the pic was all white, green tones and looks softer. It is still pretty, just not exactly what I ordered.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 13, 2019
Christi, This is a quick snapshot of the arrangement and it is not a professional photo like our website pictures, so the colors may not pop as much. Our arrangements are always much more beautiful in... More
Christi, This is a quick snapshot of the arrangement and it is not a professional photo like our website pictures, so the colors may not pop as much. Our arrangements are always much more beautiful in person, and the photos rarely ever do them justice! If you are not satisfied, please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
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Reviewed By:
Blue Admin
Blue Admin
Jun 10, 2019
You advertised a flowering plant on your website, I picked that but the plant you delivered has no flowers. Disappointed because I love McShan and use them every time I order flowers. - Signed, Kayla's assistant.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 10, 2019
I have sent you an email to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your review!
Reviewed By:
Donna Lindquist
Donna Lindquist
Jun 8, 2019
The one I picked out was filled with Red and white flowers. This pink one has too much greenery and the flowers are not close together the way the red one was. I pick it because it was almost solid flowers.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 10, 2019
Donna, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback, we look forward to hearing from you!
Reviewed By:
Barbara Chambers
Barbara Chambers
Jun 7, 2019
I am out of state and tried to explain but not what I invisioned. This was for my sister who was very sick. Disappointed for what I spent 😞
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 8, 2019
Barbara, Thank you so much for speaking with us about your order. We are glad we were able to come up with a fair resolution! Thank you so much for your feedback!
Reviewed By:
Jan Williams
Jan Williams
Jun 5, 2019
Basket seems to be much smaller than picture online.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 6, 2019
Jan, Our pictures are a quick snapshot of the basket and is not a professional picture. I can assure you this is filled to value. If you have any questions please contact us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Diane
Diane
Jun 5, 2019
A little disappointed. It's pretty but not quite as pretty as the picture was.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 5, 2019
Thank you for speaking with us earlier & giving us the opportunity to correct this for you!
Reviewed By:
Beverly
Beverly
Jun 3, 2019
I am not a florist, but in my opinion, the lilies detract from the roses due to their large size. I would prefer smaller contrasting flowers for this particular arrangement.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 3, 2019
Beverly, Thank you for your feedback. We were glad we could switch the upgrade of flowers to blue delphinium!
Reviewed By:
Diane Barnes
Diane Barnes
Jun 2, 2019
What I am seeing in this picture was not what was delivered. It was yellow roses instead of white. The blues were different than this picture. I like what is showing but it was different than this. It was nice but I wish it would have looked like this
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 3, 2019
Diane, Thank you so much for speaking with us. We are glad once you saw the arrangement in person you were satisfied. Thank you!
Reviewed By:
Shelly Burns
Shelly Burns
May 29, 2019
It was ok but needed more pink roses in comparison with the on-line picture and they were actually a little wilted and I had asked for Sunday delivery so they would not be. I usually am not disappointed but this time was a bit.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 3, 2019
Shelly, Thank you so much for speaking with me. We are glad you gave us the opportunity to send a replacement arrangement to the recipient! Thank you for allowing us to make this right!
Reviewed By:
Terence
Terence
May 24, 2019
Not what I was expecting for the money I paid...
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 24, 2019
Terence, This plant was filled to value. If you are still not pleased with the plant, please contact us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Virginia Payne
Virginia Payne
May 20, 2019
I called on Friday, May 17th that the arrangement was to have 2 additional Roses (at an additional charge) which were left out' other than that the arrangement was exactly as shown on the picture....very nice.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 20, 2019
Hi Virginia,
Thank you for speaking with us earlier, we're glad that we were able to resolve this for you!
Thank you for speaking with us earlier, we're glad that we were able to resolve this for you!
Reviewed By:
Linda Sutton
Linda Sutton
May 20, 2019
I'm so disappointed with the flowers. The arrangement wasn't nearly as large as I thought it would be since I chose premium. Also - the flowers appeared wilted. McShan has always provided the most beautiful flowers in the past and unfortunately for thi
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 20, 2019
Thank you for speaking with us earlier, we appreciate your feedback & you continuing to be a loyal customer!
Have a great day!
Have a great day!
Reviewed By:
Rositta Pohl
Rositta Pohl
May 17, 2019
I would have preferred one color not multiple K
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 18, 2019
Rositta, We wanted to make sure the azalea plant the recipient received was nice and full. If you would like for us to replace this azalea for a solid color one, please contact us at help@mcshan.com or 214-324-248. Thank you!
Reviewed By:
Jen
Jen
May 17, 2019
Those are supposed to be chocolates...are they? Also, ingot the premium version and was exporting more roses.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
May 17, 2019
Jen, Thank you for speaking with me. I have returned this arrangement to the designer and we will be sending you a new picture of your arrangement! Thank you so much!!
Reviewed By:
Disappointed
Disappointed
May 16, 2019
The flowers arrived two days late and at the end of the day. They were lovely, but I am disappointed by the poor delivery service.
Responded To By:
Bruce McShan / President
Bruce McShan / President
May 16, 2019
Linda, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Martha Cross
Martha Cross
May 16, 2019
Pretty small for $90. It was embarrassingly small for $90. I've used y'all for many many years & couldn't believe this came from McShan's.
Reviewed By:
John harper
John harper
May 15, 2019
Ok arrangement...the previous arrangement was better at about the same price. A lot of green inthis one. Not a very attractive vase
Reviewed By:
Frazee Cathy Odle
Frazee Cathy Odle
May 14, 2019
The flowers were nice and fresh; the flowers were just what I picked for the spray; but it just didn't have the beauty I was anticipating. I don't know if it was my fault or the designer didn't arrange the flowers like they should have been to give it the
Reviewed By:
Carolyn Bell
Carolyn Bell
May 14, 2019
I was expecting a much taller plant!
Reviewed By:
Barbara
Barbara
May 13, 2019
I'm disappointed as I thought it would have apples and grapes which I knew she would like. This looks like green bananas. I can't tell from this picture.
