McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70220 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,742
|
85.08% |
| 4 Star ★★★★☆ |
4,538
|
6.46% |
| 3 Star ★★★☆☆ |
2,380
|
3.39% |
| 2 Star ★★☆☆☆ |
1,499
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,061
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Terri Haskett
Terri Haskett
Jan 27, 2019
Was not supposed to have red/white/blue bow. Solid blue bow was requested upon order at your store.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 28, 2019
Terri, We sincerely apologize your order was not filled correctly. I have sent you an email so we can discuss this further. Thank you!
Reviewed By:
benita soward
benita soward
Jan 25, 2019
ordering a impressive display I expected more show
Reviewed By:
SHAR STEPHENS
SHAR STEPHENS
Jan 25, 2019
Ugly arrangement. I could have bought daisies for what I spent Sad 😞
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 25, 2019
Shari, I have sent you an email. Please get in touch with us as soon as possible so we can make this right. We always want our customers to be satisfied!
Reviewed By:
Melissa Self
Melissa Self
Jan 24, 2019
Disappointing. In my comment you asked me for I said blue was his favorite color but you couldn't even use a blue bow? Daisies are a cheap filler. You usually do a great job, but I won't be ordering again.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 25, 2019
Melissa, I have sent an email to you. Please get in touch with us so we can make this right for you!
Reviewed By:
Chris Jenkins
Chris Jenkins
Jan 24, 2019
Disappointed by lateness of delivery and by the final product. Don't feel it was worth price paid.
Reviewed By:
Sue
Sue
Jan 22, 2019
I was actually a little disappointed this time. I often use the designers choice and have had beautifully designed arrangements show up to the event. This one appeared as though the designer ran out of time....
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 22, 2019
Sue, thank you so much for speaking with us. We appreciate your feedback and appreciate you!
Reviewed By:
Carolyn
Carolyn
Jan 21, 2019
I appreciated getting this photo of what I ordered online. Your prices are very reasonable, too. Thank you.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 21, 2019
Thank you Carolyn!
Reviewed By:
Joan
Joan
Jan 21, 2019
The plant was more colorful in person. (Yea!) Thought the red bow was a bit of an odd choice for a funeral.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Jan 21, 2019
Joan, thank you so much for speaking with us earlier and thank you for your positive feedback!!
Reviewed By:
Billye Hartman
Billye Hartman
Jan 19, 2019
This plant is not as pretty as plants I have previously ordered. The. quality does not look as good.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 19, 2019
Billye, thank you so much for speaking with us earlier. Please let us know if there is anything we can do to further assist you.
Reviewed By:
Arlene
Arlene
Jan 16, 2019
They are pretty but I guess I should have ask for some color. Too much green. I like some color even when the flowers are green and white. But I thank you for your service and I will order again.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 17, 2019
Thank you, if there is anything we can do to help, please contact us at help@mcshan.com or call us at 214-324-2481.
Reviewed By:
Andrea payne
Andrea payne
Jan 15, 2019
It was okay.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Jan 16, 2019
Andrea, thank you for taking time to talk with me about the plant. While we agreed it wasn't the most full plant, it will be a great plant for future growth and knowing the family will enjoy it for days to come.
Reviewed By:
Gwen Vacek
Gwen Vacek
Jan 13, 2019
Disappointed!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 14, 2019
Gwen, Please contact us at help@mcshan.com or 214-324-2481 if there is anything we can do. Thank you!
Reviewed By:
Rhonda White
Rhonda White
Jan 11, 2019
I asked for pink roses with the dark edges. These look more white. It looks different from the actual pic I was hoping for.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 11, 2019
Thank you for speaking with us earlier. I hope the recipient enjoys the arrangement!
Reviewed By:
Ekiss
Ekiss
Jan 8, 2019
Not much for $75
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 8, 2019
Thank you for speaking with us earlier & if we can assist you further, let us know!
Thank you!
Thank you!
Reviewed By:
Connie Funderburk
Connie Funderburk
Jan 8, 2019
Appreciate the pic and arrangement looks fine except ribbon was suppose to be dark blue. I even called to specify the color.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Jan 8, 2019
Connie, our Sincere apologies. We were able to get that back to the designer and the correct color ribbon placed on it before delivery. Thank you for bringing it to our attention.
Reviewed By:
Sheila
Sheila
Jan 7, 2019
Nice colors. Please put something to the left where the space is wide (something needs to go there). Also, will need a nice multi-color bow on this one.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 10, 2019
Sheila, Thank you for speaking with us. We are so happy you were pleased with the end result.
Reviewed By:
Sheila Moten
Sheila Moten
Jan 7, 2019
Well. Its "okay". I really wanted something more colorful. Just not feeling it...
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 10, 2019
Sheila, Thank you for speaking with us. We are so happy you were pleased with the end result.
Reviewed By:
Sheila Moten
Sheila Moten
Jan 7, 2019
I like this arrangement better then the first (1st); however, could you try the bow in white and a touch of the light blue. I believe the blue bow seems like it clashing. You could also try a yellow bow instead without the blue.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 10, 2019
Sheila, Thank you for speaking with us. We are so happy you were pleased with the end result.
Reviewed By:
Randa Paschall
Randa Paschall
Jan 4, 2019
I just called to see if arrangement has left for delivery and rep. is checking so we can fix before delivered. The $95 picture on website looks better. I paid $105 to make it look better than one on website. I'm sorry but I'm confused.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 4, 2019
Randa,
Thank you for speaking with us regarding your arrangement. We are making a new one & you will receive another picture. Thank you for giving us the opportunity to fix this for you!
Thank you for speaking with us regarding your arrangement. We are making a new one & you will receive another picture. Thank you for giving us the opportunity to fix this for you!
Reviewed By:
Ashley Yablon
Ashley Yablon
Jan 4, 2019
A bit disappointed. This looks identical to the $65 version and I asked for a larger arrangement and hence paid $110.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Jan 4, 2019
Good Afternoon, we left a message for you earlier today. The quick snap shot of our deliveries before they go out does not always show the best representation of the items. Please, once received, if... More
Good Afternoon, we left a message for you earlier today. The quick snap shot of our deliveries before they go out does not always show the best representation of the items. Please, once received, if you still feel it is not to value, we would love to hear from you. Thank you for your review, we appreciate you.
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Reviewed By:
Gail Wise
Gail Wise
Dec 31, 2018
Beautiful. Are there 4 gardenias? Only see 2.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Dec 31, 2018
Gail, I want to assure you there are 4 gardenias in the arrangement. The picture is a front facing image, so it doesn't show as well. I hope the recipient enjoyed the arrangement!
Reviewed By:
G.D.
G.D.
Dec 30, 2018
In general the flowers were nice. However, I was disappointed that by 6pm on the day they were delivered several of the blue rhododendrons (I think that's the small blue flowers sticking out around the edge) had wilted and were drooping. For the price I p
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Dec 31, 2018
The flowers are blue delphinium, this flower does not stick straight out. Despite the limited water supply, they should not have wilted the same day of delivery. If there is anything we can do, please contact us at help@mcshan.com
Thank you!
Thank you!
Reviewed By:
Sylvia
Sylvia
Dec 28, 2018
I am truly appreciative of the quality and care that McShan Florist went into preparing this for my mother's funeral.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Dec 29, 2018
Thank you!
Reviewed By:
ALICIA
ALICIA
Dec 27, 2018
I received multiple pictures of what the arrangement was supposed to look like. I'm just wondering which was actually sent. This picture seems a bit more "run down" then another picture of the arrangement that I received on the 24th.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Dec 27, 2018
Alicia, Thank you so much for speaking with us earlier. Glad that you're happy with end the end result. Have a fabulous day!
Reviewed By:
Janice Creer
Janice Creer
Dec 24, 2018
The white and pink flowers looks like they are die in already. Everything else is beautiful.
