McShan Florist, Dallas, TX - Customer Flower Reviews
Total reviews: 70054 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,590
|
85.06% |
4 Star ★★★★☆ |
4,532
|
6.47% |
3 Star ★★★☆☆ |
2,375
|
3.39% |
2 Star ★★☆☆☆ |
1,497
|
2.14% |
1 Star ★☆☆☆☆ |
2,061
|
2.94% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Phyllis McFarland
Phyllis McFarland
Oct 24, 2023
Why didn't you put a pink ribbon on the basket? The basket on line had red flowers with a red ribbon. I'm a little disappointed you didn't do that.
Reviewed By:
Victoria
Victoria
Oct 24, 2023
Arrangement looked nice, well put together. However, description of was was ordered, the Autumn Highlights Bouquet - Deluxe advertises featured sunflowers as the main attraction and the arrangement received had yellow daisies instead. I specifically ordered this arrangement for the sunflowers, disappointed we were not given what was advertised.
Reviewed By:
Gaynelle Mullenax
Gaynelle Mullenax
Oct 21, 2023
The plant is gorgeous, but the presentation is lacking - pot is not similar to website pic, and we hope there will be a bow added…
Reviewed By:
Stacie
Stacie
Oct 19, 2023
Order was delivered on time but, the beautiful butterflies were missing from all three arrangements.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 19, 2023
We apologize that you wanted butterflies. If you give our customer service
department a call we will do our best to help. 214-324-2481
department a call we will do our best to help. 214-324-2481
Reviewed By:
Mildred Brashear
Mildred Brashear
Oct 17, 2023
It is the correct arrangement. I did ask and was very specific to Brianna to make sure the ribbons or any of the decorations to be white, not blue only because I didn't want it over powered with sky blue.
Reviewed By:
Clint Davis
Clint Davis
Oct 16, 2023
Judging from you photo, the arrangement does not reflect the quality of flowers to which I am accustomed to from McShan. I have been a customer for 50 years or more.
Reviewed By:
Travis Wright
Travis Wright
Oct 12, 2023
Same as the picture, but no lilies/replacements at all. Was aware they were out. Assumed they'd replace them.
Responded To By:
Oct 12, 2023
Thank you, Travis!
Reviewed By:
Kathy Seale
Kathy Seale
Oct 9, 2023
It's okay. Orange flowers would look good too with yellow. She loves gerber daisies so those are pretty.
Responded To By:
Oct 9, 2023
Thank you, Kathy!
Reviewed By:
Phyllis Charles
Phyllis Charles
Oct 7, 2023
Yellow looks better than the horrible orange I saw first.
Responded To By:
Oct 9, 2023
Thank you, Phyllis! Glad we were able to get this fixed for you!
Reviewed By:
Susan C
Susan C
Oct 6, 2023
This picture that was sent does NOT look what I ordered/ and that's why I gave it only 3 stars! It could be the angle of the picture that was taken. Possibly if the picture would have been " straight forward" I would have had a different review!
Reviewed By:
JACQUELYNE JACKSON
JACQUELYNE JACKSON
Oct 2, 2023
THIS IS A REMAKE FROM THE 1ST ORDER THAT I WAS NOT SATISFIED WITH. WHEN I PURCHASED THEM, I ASKED IF THEY WOULD LOOK AT MY PREVIOUS ORDERS, BUT THAT DIDN'T HAPPEN. ON THIS REMAKE, I WAS SATISFIED.
Reviewed By:
Gloria Davis
Gloria Davis
Sep 22, 2023
Too many of the flowers were not open and the greener covered the cross
Responded To By:
Sep 22, 2023
Thank you, Gloria!
Reviewed By:
Mandy
Mandy
Sep 20, 2023
Not as pretty as the photo online, doesn't seem as cohesively put together
Responded To By:
Sep 22, 2023
Thank you, Mandy!
Reviewed By:
Nancy Kennamer
Nancy Kennamer
Sep 15, 2023
The recipient of the roses sent me a photo and in less than 24 hours the petals are already falling off of the roses. So I'm not sure she was given a fresh bouquet of flowers. Kind of disappointing for the cost.
Responded To By:
Sep 16, 2023
Thank you, Nancy!
Reviewed By:
Mike
Mike
Sep 13, 2023
Flowers delivered on wrong date
Responded To By:
Sep 14, 2023
Thank you, Mike!
Reviewed By:
Alison Panasik
Alison Panasik
Sep 12, 2023
The boutonniere was great. The corsage looked kind of cheap with the tiny roses. Would have looked better and been worth the overall cost if they were the same size as the boutonniere. Thanks
Reviewed By:
Judy Groom
Judy Groom
Sep 11, 2023
I wanted it to look more like the online picture!
Responded To By:
Sep 14, 2023
Thank you, Judy!
Reviewed By:
FAFK
FAFK
Sep 9, 2023
I paid for deluxe (short of $200 with delivery and tax) and this photo appears to be minimal and does not look full. The photo on the website has four roses and this one has three. I have ordered from McShan for a very long time as McShan used to the the staple of florists. Perhaps the arrangement looks healthier in person… I hope so.
Reviewed By:
Kelton Shaw
Kelton Shaw
Sep 9, 2023
The candy had started to melt by the time it was delivered. Also, I got the delivery notice but it was like another 30 minutes before they were actually delivered.
Reviewed By:
Kathleen Messina
Kathleen Messina
Sep 7, 2023
Did not like the adding of color to this arrangement. I chose the arrangement because it was all white. I understand the need to substitute when necessary but this becomes a whole different arrangement by adding color. I have been a customer for 50 years so perhaps my expectations are too high.
Reviewed By:
Cynthia Walzel
Cynthia Walzel
Sep 1, 2023
I guess this bromiliad plants were ok. I thought they were going to be 3 different varieties of bromiliads. I grow the ones you sent & they are fairly inexpensive & common so I was a bit disappointed. Thank you for delivering them.
Reviewed By:
Diana Zamora
Diana Zamora
Aug 24, 2023
I was expecting a much fuller spray. the picture on your website looks fuller. I would have spent more if I had known the spray would look so empty. I did appreciate the photo and the promptness of making the arrangement. I was also very pleased with your customer service. thank you!
Reviewed By:
Cindy Heidari
Cindy Heidari
Aug 18, 2023
container was supposed to be a little bear for birth of baby boy. theres not even a stick saying Its A Boy. I like getting a pic to know what i paid for but this was kind of disappointing.
Responded To By:
Aug 24, 2023
Thank you, Cindy!