McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 76297 reviews | Star Rating: 4.7
5 Star ★★★★★
 
 
65,316
85.61%
4 Star ★★★★
 
 
4,754
6.23%
3 Star ★★★☆☆
 
 
2,500
3.28%
2 Star ★★☆☆☆
 
 
1,578
2.07%
1 Star ☆☆☆☆
 
 
2,149
2.82%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Richard Smith
Jul 19, 2024
Not quite what I was expecting compared to when I ordered this arrangement before.
Responded To By:

Jul 20, 2024
If you are not happy please give us a call 214-324-2481. Thank you Richard!
★★★★★
Reviewed By:
David Walker
Jul 14, 2024
Nice
Responded To By:

Jul 17, 2024
Thank you David!
★★★★★
Reviewed By:
Regina Sandifer
Jul 11, 2024
The plant is beautiful, however I asked for a pole ivy (pothos). ThIs is an arrowhead plant.
Responded To By:

Jul 17, 2024
If you give us a call we wil be happy to help 214-324-2481 Thank you Regina!
★★★★★
Reviewed By:
Sandie
Jul 8, 2024
Flowers were beautiful but the prices have gone way up.
Responded To By:

Jul 10, 2024
Thank you Sandie!
★★★★★
Reviewed By:
Mrs James Busby
Jul 4, 2024
Not sure that this is correct. I received 2 messages showing different arrangements. The second one is what I hope was received by Ms. Baker. Therefore, no comment on this message/arrangement. Minnie Busby Titsworth
Responded To By:

Jul 10, 2024
If you give us a call we will be happy to help. Thank you Mrs Busby!
★★★★★
Reviewed By:
Sandra Marx
Jul 2, 2024
Nice & green. Could have used more flowers like the callas in the online picture.
Responded To By:

Jul 2, 2024
If you are not happy please give us a call at 214-324-2481
Thank you Sandra!
★★★★★
Reviewed By:
Julia Moore
Jun 26, 2024
Nice
Responded To By:

Jun 26, 2024
If you are not happy with the flowers please give us a call at 214-324-2481
Thank you Julia!
★★★★★
Reviewed By:
Patricia Griffith
Jun 22, 2024
The plant was not nearly as full as pictured online.
★★★★★
Reviewed By:
Shari Martin
Jun 21, 2024
I like getting photos. Great idea! And I truly appreciated the timely delivery. However, neither of the two arrangements looked like the pictures displayed on the website. Fewer flowers and different colors in both. Very disappointing.
Responded To By:

Jun 21, 2024
We apologize if you are not happy. But the arrangements are the same colors and to value. If we can help please call us at 214-324-2481 Thank you!
★★★★★
Reviewed By:
Stacey E Hamilton
Jun 13, 2024
Nice
Responded To By:

Jun 13, 2024
If you are not happy please give us a call at 214-324-2481
Thank you Stacey!
★★★★★
Reviewed By:
Stephanie Brightmon
Jun 11, 2024
Colors are not what I expected
Responded To By:

Jun 11, 2024
If you give us a call we will be happy to help. 214-324-2481 Thank you!
★★★★★
Reviewed By:
Jan Gentzel
Jun 4, 2024
I thought it would be much bigger and prettier. I paid more for the designers choice. The recipients are very good friends of ours. It is pretty but not outstanding as we see at other functions.
Responded To By:
Lizbeth DeLaRosa / Sales
Jun 11, 2024
Sorry you were not happy with the order, however sometimes the pictures can be misleading on size. Give us a call and we would be more than happy to make this right for you. 214-324-2481
Thank you, Jan!
★★★★★
Reviewed By:
Draper Thomas
May 24, 2024
Teleflora photo was better - had square glass vase instead of round plastic and used tension between lime green and pink flowers that was lost when McShans substituted red roses
Responded To By:

May 24, 2024
Thank you Draper, However the roses are hot pink and the vase is a clear glass cylinder with a leaf wrap to hide the stems. If you are not happy with the arrangement please give us a call and we will be happy to help. Thank you!
★★★★★
Reviewed By:
Anne Apple
May 20, 2024
Honestly, I expected more "pink" the color is not what I expected at all, I wish I had chosen yellow.
Responded To By:

May 21, 2024
You can specify when placing your order to have a hot pink or light pink. If you are not happy please call us to discuss. 214-324-2481 Thank you!
★★★★★
Reviewed By:
Holly Young
May 17, 2024
McShan - appreciate you trying again. The roses do look less opened, but again, it's the same colors as yesterday's (I did not order burgundy, yellow, and pink flowers, which do not really go together very well (as I stated in my earlier review and to the customer service rep); I ordered yellow and lilac). It appears to be the same size overall but with even less roses than yesterday's first bouquet. Clearly what is shown on the website is not what is able to be fulfilled for whatever reason. Disappointing still and now a day later in delivery.
Responded To By:

May 17, 2024
If you are not happy please give us a call to discuss. Thank you Holly!
★★★★★
Reviewed By:
Holly Young
May 16, 2024
Thanks for the opportunity to review. I ordered the medium size arrangement, and this looks to be the smaller one, as if McShan skimped slightly on the number of flowers. I counted the flowers shown on both and this is clearly smaller. The colors do not match the picture; and while I know that happens, these colors clearly do not go together very well.....so mildly disappointed
Responded To By:

May 16, 2024
If you give our customer service team a call we will be happy to help.
214-324-2481 Thank you Holly!
★★★★★
Reviewed By:
Annette Wafer
May 16, 2024
I was somewhat disappointed. I was looking for more of the white flowers to look more fuller like the original picture online for the deluxe price the reason I didn't mind paying more for the flower.
Responded To By:

May 16, 2024
We sent a new picture. Let us know if it is ok. Thank you Annette!
★★★★★
Reviewed By:
William S Chadwick
May 15, 2024
Flowers were pretty and fresh. The box that they came in leaked to some degree so we had water flowing down the kitchen counter and down the cabinets. We didnt catch it for a little while so it made somewhat of a mess. Think you need to make sure the box is water tight or find a way to prevent this in the future.
Responded To By:

May 15, 2024
We apologize for the leak. If you are not happy please give us a call at 214-324-2481 we will be happy to help.
★★★★★
Reviewed By:
Virginia Billingslea
May 15, 2024
This plant do not look like the one on the picture.
Responded To By:

May 15, 2024
We will take this back to design and have them rework the arrangement more like the photo on the website. Thank you Virginia!
★★★★★
Reviewed By:
Laura
May 14, 2024
Sadly, I can only give 3 stars based on the photo that was sent to me. The arrangement seemed exceedingly overpriced based on the quantity of the plants and the container. I grew up using McShan's Florist using McShan's regularly and was pleased to call upon you again to send an arrangement to my mom. I appreciated the good level of service and the communication but feel the arrangement was extremely overpriced.
Responded To By:

May 14, 2024
If you give us a call at 214-324-2481 we will be happy to help.
Thank you Laura!
★★★★★
Reviewed By:
Billie McCalla
May 14, 2024
Hamilton Park UMC
Responded To By:

May 14, 2024
Thank you! If you are not happy please let us know.
★★★★★
Reviewed By:
Elaine Maddox
May 14, 2024
Take out sooo much red. Just a touch. Maybe 3 red flowers. Mainly purples and pinks.
Responded To By:

May 14, 2024
Glad we got this corrected for you Elaine. Thank you!
★★★★★
Reviewed By:
Jennifer
May 11, 2024
It's pretty, but it does not look anything like the photo I chose from.
Responded To By:

May 11, 2024
Jennifer, If you are not happy please call us at 214-324-2481
★★★★★
Reviewed By:
Emily Hirsh
May 11, 2024
Hmm. It doesn't at all look like the photo on your website. There is no variety of shades of purple, no variety of shades of greens. This doesn't look like what I thought it would. I'm disappointed in this one.
Responded To By:

May 11, 2024
Thank you Emily for discussing the arrangement with me. We will send a new picture when it is ready.
★★★★★
Reviewed By:
Stacey Floyd
May 11, 2024
I'm not wild about the plain black plastic bucket it's being delivered in. The arrangement is okay.
Responded To By:

May 11, 2024
If you are not happy please give us a call at 214-324-2481
Thank you!
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