McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70055 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,591
|
85.06% |
4 Star ★★★★☆ |
4,531
|
6.47% |
3 Star ★★★☆☆ |
2,375
|
3.39% |
2 Star ★★☆☆☆ |
1,497
|
2.14% |
1 Star ★☆☆☆☆ |
2,061
|
2.94% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Jean Caffey
Jean Caffey
Aug 16, 2023
Picture on website for $150.00 looked a lot fresher. The white flowers do not look fresh.
Reviewed By:
Bradley Baker
Bradley Baker
Aug 14, 2023
It was beautiful for a few days, but the flowers had already bloomed, so the beauty didn't last long.
Reviewed By:
Wennette West Pegues
Wennette West Pegues
Aug 11, 2023
Somewhat disappointed because I thought it would look more like the picture that I ordered it from. I also thought it was a bit larger.
Reviewed By:
Ronald Mathis
Ronald Mathis
Aug 11, 2023
Order was ok,not what I expected in regards to pricing, will be more careful in the future.When one doesn't understand things can happen. Thanks anyways
Reviewed By:
Sue Aills
Sue Aills
Aug 10, 2023
The arrangement very nice.
Responded To By:
Aug 15, 2023
Thank you, Sue!
Reviewed By:
John camacho
John camacho
Jul 24, 2023
I hope this will be delivered today...it was supposed to be before noon (morning) to start their day of with a smile, but it's going to be the end of the day...:/ Thats if it gets delivered before 3pm, i hope its next on the delivery truck as we speak... Flower arrangement is beautiful btw....:)
Responded To By:
Jul 25, 2023
We apologize for the inconvenience, the arrangement was damaged during delivery but we were able to deliver before 3pm. Please give us a call back at 214-324-2481 and we'd be more than happy to help you.
Reviewed By:
Jolene Ellis
Jolene Ellis
Jul 21, 2023
The sunflowers look a little withered from the picture. Is there anything fresher? Otherwise it looks good
Responded To By:
Jul 25, 2023
We apologize that this was not what you were expecting. We did attempt to reach out to you regarding this issue. Please give us a call back at 214-324-2481 and we'd be more than happy to help you.
Reviewed By:
Kate Gregory
Kate Gregory
Jul 21, 2023
I like seeing what's delivered. It's very pretty
Responded To By:
Jul 25, 2023
Thank you, Kate!
Reviewed By:
sally clifton
sally clifton
Jul 19, 2023
I wish it had some Lilly's. I said fragrant and bright. Probably my fault I didn't specify
Responded To By:
Jul 25, 2023
Hello Sally, I am sorry for the miscommunication and not adding Lilly's, if you ever have a special request just let us know we would be happy to oblige.
Reviewed By:
Donna Wilkins
Donna Wilkins
Jul 17, 2023
I didn't like the colors that the person designing picked.
Responded To By:
Jul 18, 2023
We apologize that this was not what you were expecting. We will be more than happy to fix this! Please give us a call at 214-324-2481!
Reviewed By:
Paul Robinson
Paul Robinson
Jul 15, 2023
Bright and cheery. Lots of inexpensive flowers for a $90 arrangement. Thanks for sending the photo.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Jul 18, 2023
Your Welcome and Thank you, Paul!
Reviewed By:
Christie Thomas
Christie Thomas
Jul 12, 2023
Hello I see the arrangement but I can't tell if there are more flowers on the back side of the arrangement. I guess I expected more colorful flowers in a bigger vase. Thanks for the photo, I like to know how the arrangement looks. Thanks,
Reviewed By:
Sam
Sam
Jul 11, 2023
It was beautiful but not exactly what I had pictured in my head and I thought it was too expensive for green plants and one orchid plant. I appreciated getting a photo.
Reviewed By:
Barbara Turner
Barbara Turner
Jul 10, 2023
The plant is beautiful but it was supposed to be deliveried at 10:00 but instead it was delivered during the memorial service. How embarrassing was that and that has not happened to us before and I hope to never see it again. Can you imagine having a memorial service and here comes a delivery man in with a plant to lay down. We also called about the plant and was told it was a few minutes away and that was 10:00 when it was supposed to be delivered but instead it was delivered at 11:20 during the memorial service.
Responded To By:
Jul 10, 2023
We apologize for this. We did try to email and call you regarding this issue. Please give us at the store 214-324-2481 and you can request to speak with Laura, Courtney or Cynthia and we'd be happy to help and fix this issue.
Reviewed By:
Lori Nalley
Lori Nalley
Jul 2, 2023
Yes I like getting the photo. Good service when I called to order. The arrangement is not what they use to be.
Reviewed By:
Laura Aguilera
Laura Aguilera
Jun 28, 2023
The flower arrangement was beautiful. Exactly like the online picture shows. But if there are no Sunday pick ups or deliveries, the online system should really be changed to reflect that. I was able to purchase for a Sunday pick up and when I got there, the store was closed and no one called to notify me. I was so upset.
Reviewed By:
Rosy P Bennett
Rosy P Bennett
Jun 24, 2023
I really appreciate receiving the photo. The recipient is the founder of The Heart of Texas Therapy Dog organization, who is celebrating her 20th year of serving our community. The arrangement is lovely, but most of the red roses have opened up fully or are close to doing so, which means they won't last much past a day or two. I feel like I've spent a lot of money and was given short coded merchandise.
Reviewed By:
Rosa Brown
Rosa Brown
Jun 21, 2023
This arrangement is okay. However, really wanted the arrangement to have blue and gold (yellow) that complimented each other. But, the yellow overshadows the blue which appears to be more purple than blue.
Reviewed By:
Tina Allen
Tina Allen
Jun 20, 2023
There was no bow on the flowers!!!The person I spoke to did not tell me that I should wait until the morning of the funeral to have the flowers delivered. Because they were wilted. $211.00 is too much to pay for wilted flowers!!! Thanks Tina Allen
Reviewed By:
Ann
Ann
Jun 19, 2023
This arrangement was much better than the first one that I received picture for. I did ask for different pink flowers and a little white, with no carnations or lilys. This one will be fine, but it seems like the quality of arrangements is just not what I have seen from McShans before. I'm not sure why those two stems sticking up at the back were even placed in the arrangement. Again, it is fine but I just expect more from McShans.
Responded To By:
Jun 27, 2023
We apologize that this was not what you expected the first time. Thank you for allowing us to fix the issue with the prior arrangement.
Reviewed By:
Paula D. White
Paula D. White
Jun 15, 2023
The arrangement is nice but appears to be a Luther Garden without the birdie or color flowers. I ordered a Serene Retreat arrangement with a different style holder. However, the price is the same. Thank you.
Responded To By:
Jun 16, 2023
Thank you, Paula! We have had to make some substitutions regarding pots and plants that we have available. If you have any other questions or concerns please give us a call at 214-324-2481
Reviewed By:
Kim
Kim
May 28, 2023
The message was botched so much so that the recipient of the flowers shared it with employees. I feel that call-in orders should be recorded. Other than that, my experience is always pleasant. The arrangement was very nice and it made our employee feel special.
Reviewed By:
Trina Grace
Trina Grace
May 22, 2023
The flowers were very pretty but was not what I was expecting based on the photo I ordered from. There was not as much variety in the flowers and I feel the size of the arrangement definitely did not reflect the price charged.