McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69762 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,333
|
85.05% |
| 4 Star ★★★★☆ |
4,525
|
6.49% |
| 3 Star ★★★☆☆ |
2,363
|
3.39% |
| 2 Star ★★☆☆☆ |
1,493
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,048
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Inous E. Pollard
Inous E. Pollard
Nov 7, 2022
I like getting a photo of what I ordered. Very attractive. Quite like the arrangement I ordered. Thank you.
Responded To By:
Nov 8, 2022
Great! Thank you, Inous!
Reviewed By:
Kathy Johnston
Kathy Johnston
Nov 7, 2022
Very nice 😊
Responded To By:
Nov 8, 2022
Great! Thanks, Kathy!
Reviewed By:
Sandra Marx
Sandra Marx
Nov 5, 2022
The vase could have had some color. It's too plain for such pretty flowers.
Responded To By:
Nov 5, 2022
Sandra, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are so sorry that you are disapointed and we appreciate your honest feedback and your business.
Thanks!
Thanks!
Reviewed By:
Sharon Owen
Sharon Owen
Nov 1, 2022
I love getting a photo of the flowers! The customer service and delivery were great, however the flowers look a little limp.
Responded To By:
Nov 1, 2022
Sharon, we are sorry you are disappointed and will do whatever we need to do to make this right for you! We appreciate your feedback and your business. Give us a call! 214-324-2481
Reviewed By:
Lauren
Lauren
Oct 30, 2022
Not as full as expected for nearly $200
Responded To By:
Oct 31, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed, and appreciate your feedback and your business, Lauren! Thank you!
Reviewed By:
michael Pocock
michael Pocock
Oct 27, 2022
thanks for delivery yesterday. A picture sent by my son shows that the blue flowers at the top rear of the arrangement were shedding their blooms
Responded To By:
Oct 27, 2022
It was our pleasure, Michael! Thank you!
Reviewed By:
Amy Patterson
Amy Patterson
Oct 27, 2022
Love that you sent a photo but can't see the flowers - there were 6 roses right? Maybe send a pic of the front & back of the arrangement or take before you put the picks in? Thank you.
Responded To By:
Oct 27, 2022
Yes maam, there are 6, I just double checked! So sorry about that! Thanks for your order, Amy!
Reviewed By:
Elena
Elena
Oct 25, 2022
Thank you! It's Beautiful 😊
Responded To By:
Oct 25, 2022
Our pleasure, Elena! Thanks!
Reviewed By:
Gordon
Gordon
Oct 24, 2022
Looks very nice
Responded To By:
Oct 25, 2022
Thanks, Gordon!
Reviewed By:
Lillie Brim
Lillie Brim
Oct 23, 2022
Very very good!!!!!
Responded To By:
Oct 25, 2022
Wonderful! Thanks, Lillie!
Reviewed By:
Frank Jordan
Frank Jordan
Oct 21, 2022
The flowers look great (on the website)! Thanks for emailing a photo of what was sent. The recipient really enjoyed receiving them. I'll probably use McShan again some time in the future.
Responded To By:
Oct 21, 2022
We look forward to hearing from again, Frank! Thank you!
Reviewed By:
Chelsea Hughes
Chelsea Hughes
Oct 21, 2022
Love that I get a preview of my order; that is such a differentiator! This looks gorgeous, except the two purple roses don't look very fresh. It would have been nice to have newer roses to match an otherwise stunning arrangement.
Responded To By:
Oct 21, 2022
If you would, please give us a call and we would be happy to make this right for you in whatever way you see fit! We are sorry you were disappointed in the quality!
214-324-2481. We look forward to helping you, Chelsea! Thanks!
214-324-2481. We look forward to helping you, Chelsea! Thanks!
Reviewed By:
Terry Williams
Terry Williams
Oct 21, 2022
Thank you for your service and the plant is great, again Thanks. 🙏🙏😇💞
Responded To By:
Oct 21, 2022
Awesome! Thanks, Terry!
Reviewed By:
Marsha herrera
Marsha herrera
Oct 19, 2022
Pretty. Can't see all dozen roses. Not sure this is the best photo of the arrangement as the flowers do not appear to be well arranged. No flowers are shown in the front. Empty spaces. Odd.
Responded To By:
Oct 21, 2022
Marsha, please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! Thanks!
Reviewed By:
Judy
Judy
Oct 14, 2022
This was for my brother's memorial service Aside from apparently not having the wheat that I requested, it was lovely. Always pleased with McShans' service.
Responded To By:
Oct 15, 2022
Awesome! Thank you, Judy!
Reviewed By:
Squires
Squires
Oct 8, 2022
Mostly what I expected but was hoping for some height, like curly willow/sticks of some kind for $200 drama. It is tropical, what I requested. Charlotte helpful phone personnel.
Responded To By:
Oct 8, 2022
Please give us a call at 214-324-2481 and we would happy to make this right for you in whatever way you see fit! We are sorry you are disappointed. We value your business and your feedback! Thanks!
Reviewed By:
Pat Fortenberry
Pat Fortenberry
Oct 8, 2022
Wish you had put some dark red in the arrangement.
Responded To By:
Oct 8, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are so sorry, and appreciate your candor, Pat! Thanks!
Reviewed By:
Dianne May
Dianne May
Oct 6, 2022
The online photo had an accent color. If I would have wanted all white I would have asked for it, otherwise the arrangement is full and nice. i really appreciate getting a photo.
Responded To By:
Oct 6, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry it didn't meet your expectations!
We value your business and your feedback! Thanks so much!
We value your business and your feedback! Thanks so much!
Reviewed By:
Daniel Garner
Daniel Garner
Oct 6, 2022
When do the lillies bloom?
Responded To By:
Oct 6, 2022
Hi Daniel! They usually bloom in a couple of days, and it actually helps to make the arrangement last longer! However, if you are disapointed, we will do whatever we need to to make it right! Give us a ring, and we would be happy to help! 214-324-2481
Reviewed By:
Michele Webb
Michele Webb
Oct 5, 2022
Hello! The plant is really pretty. I do enjoy receiving a picture. Very friendly service. The only issue is, I thought it was a GROUP of ivy PLANTS with the orchids, not parts of ivy, that would die soon. I purchased it so she would have a beautiful plant in her office that would live along time. I will ask more questions in future :) Have a great day! Thanks Michele
Responded To By:
Oct 6, 2022
Please give us a call at 214-324-2481 so that we can make this right for you in whatever way you see fit! We are so sorry you were disappointed! We value your business and appreciate your feedback. Thank you so much, Michele!
Reviewed By:
Jaime Juarez
Jaime Juarez
Oct 4, 2022
I got my bouquet today and was happy with the design but the sunflowers had already wilted before I gave it to my gf. Can someone please contact me tomorrow 214-425-3634
Responded To By:
Oct 5, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed. We appreciate your business and your feedback! Thank you!
Reviewed By:
Dorothy Robb
Dorothy Robb
Oct 4, 2022
Acceptable
Responded To By:
Oct 5, 2022
Thank you Dorothy, if you would like to speak with someone in customer service, please give us a call at 21432432481 and we would be happy to make this right in whatever way you see fit! We appreciate you, and value your business! Thanks!
Reviewed By:
Gwen Butler
Gwen Butler
Oct 3, 2022
The flowers were very nice.
Responded To By:
Oct 3, 2022
So good to hear, Gwen, thanks!
Reviewed By:
Kennice Gossip
Kennice Gossip
Oct 3, 2022
The arrangements was Beautiful.
Responded To By:
Oct 3, 2022
We are so glad! Thank you Kennice!
Reviewed By:
Niki
Niki
Oct 2, 2022
Always pleased! Awesome service, amazing arrangement!
Responded To By:
Oct 3, 2022
Niki, thank you so much! We appreciate you!
