Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 33387 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
30,011
|
89.89% |
| 4 Star ★★★★☆ |
1,559
|
4.67% |
| 3 Star ★★★☆☆ |
782
|
2.34% |
| 2 Star ★★☆☆☆ |
489
|
1.46% |
| 1 Star ★☆☆☆☆ |
546
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Monckton
Monckton
Dec 27, 2017
I don't think it looks gourmet
Reviewed By:
Tina Duca
Tina Duca
Dec 27, 2017
Over priced, wasn't as nice in person as the picture that was sent on my email
Reviewed By:
JRF
JRF
Dec 16, 2017
I asked you to replicate the large version of Garden of Grandeur» Holiday arrangement that I saw on 1-800-FLOWERS website. What you made is OK, but not great. Your version has a lot more of the Christmas greens than I expected it to have. I thought it wou
Responded To By:
Chris / Manager
Chris / Manager
Dec 16, 2017
Thank you for your feedback! We apologize for the way this picture was taken and sent. We have added a few more white flowers and are sending you a new picture. We really hope you like it!
Thank you!
Thank you!
Reviewed By:
Debby Visus
Debby Visus
Dec 14, 2017
It looks like the flowers were crammed into a bowel that is too small. I am very disappointed. It does not look like a $100 arrangement. Terrible.
Reviewed By:
Balaji Subramanian
Balaji Subramanian
Dec 11, 2017
Very disappointed with this delivery - can't believe these flowers cost $150. They looked underwhelming upon delivery and have fallen apart by day 3-4, we can send you a picture. Prior deliveries for my wife have been great in the summer / spring. Your wi
Reviewed By:
Douglas Hoffman
Douglas Hoffman
Dec 10, 2017
The flowers were beautiful when delivered. However, they began to wilt within 24 hours and they had plenty of water. The greens and dark purple roses seemed to be most affected. Some of the darker flowers (that are not roses) also were affected. They
Reviewed By:
Camille/Newsweb
Camille/Newsweb
Nov 30, 2017
I have to say I am disappointed in these arrangements. The Rose Quartz looks NOTHING like the picture on line. BIG disappointment.
Responded To By:
Chris / Manager
Chris / Manager
Nov 30, 2017
Thank you for your feedback Camille! We are happy we got to talk to you regarding your arrangements. As mentioned on the phone we are re-designing both arrangements for you and will send you new pictures.
Thank you again!
Thank you again!
Reviewed By:
n. saltiel
n. saltiel
Nov 29, 2017
Very disappointed. Not up to design level of prior years.
Reviewed By:
John Szpila
John Szpila
Nov 25, 2017
I was so disappointed with this arrangement as it looked nothing like the photo of the arrangement I purchased. When I went to the Women's hospital location to pick up my arrangement on Nov 22nd I told the lady there that it was not acceptable. She was ve
Reviewed By:
Raffaella Caputi
Raffaella Caputi
Nov 23, 2017
Unfortunately I am disappointed in the arrangement. I am looking at side-by-side pictures of what I ordered and what was sent. For one the picture on the website is bright and festive (reason I chose it), and while I understand substitutions may be made,
Reviewed By:
Mary Gallo
Mary Gallo
Nov 22, 2017
I am really disappointed. I don't think these look worth $100 or even $20.00 This is not at all what I expected and won't order from here again.
Responded To By:
Chris / Manager
Chris / Manager
Nov 22, 2017
Mary, we are so happy we got to talk to you right away on the phone! Thank you once again for your feedback. As discussed, we are re-designing your arrangement and will email you a new picture. Thank you again!
Reviewed By:
Disappointed
Disappointed
Nov 17, 2017
Disappointing - dark, dreary, dull arrangement. Does not look like the picture. The picture shows bright, cheerful flowers. I won't order these again.
Responded To By:
Chris / Manager
Chris / Manager
Nov 17, 2017
Dear Margaret - thank you for your feedback! We are very saddened to hear you were not happy with this beautiful design but are glad we were able to talk to you over the phone. Thank you again!
Have a very Happy Thanksgiving!
Have a very Happy Thanksgiving!
Reviewed By:
Paula Steiner
Paula Steiner
Nov 15, 2017
I have ordered flowers from you for many years and have always been pleased with the artistry of your arrangements. However, yesterday was the second time in the last couple of months that I had significant issues with the timeliness of the delivery. I
Responded To By:
Chris / Manager
Chris / Manager
Nov 15, 2017
Thank you for your review Paula! Please accept our sincerest apologies for what happened with the delivery to Betty yesterday! We were sad to hear that the security desk would not accept the flowers ... More
Thank you for your review Paula! Please accept our sincerest apologies for what happened with the delivery to Betty yesterday! We were sad to hear that the security desk would not accept the flowers for her. Please know that we made a fresh arrangement successfully delivered the flowers to her this morning. We appreciate your business and are sorry about what happened so we have removed the delivery fee on your order. We truly hope you trust in our services and look forward to helping you in the future.
Less
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Reviewed By:
Doreen Johnson
Doreen Johnson
Nov 13, 2017
These flowers were for a funeral, we have no opportunity to re-do's. I explained this was for a very important employee with over 30 years with our company. I ordered white flowers to be elegant, for $100 + delivery. I'm horrified this is what was deli
Reviewed By:
helen bedross
helen bedross
Nov 7, 2017
I order from you a lot and have been very satisfied. I told the person that this was a funeral arrangement for a young man who was a botanist, and she suggested this. This does NOT look appropriate for a funeral at all. I was embarrassed as this man wor
Reviewed By:
Clark Street
Clark Street
Nov 6, 2017
Does not look like the picture on the website. Not worth the price paid.
Reviewed By:
Anca
Anca
Oct 21, 2017
This is absolutely NOT what was asked for. This is not a wedding bouquet nor resemble what was shown shown from your Yelp page. This will either need to be fixed by the end of the day today, or we will not take delivery of this arrangement and submit a
Responded To By:
Oct 21, 2017
Anca - I am so glad we were able to talk over the phone. We are getting this all right for you and will email you a new picture.
Thank you again for understanding!
Thank you again for understanding!
Reviewed By:
April Scalpone
April Scalpone
Oct 19, 2017
I asked for the big Pink Floyd red roses. Those do not look like those....
Responded To By:
Chris / Manager
Chris / Manager
Oct 19, 2017
Hi April and thank you for your feedback! We are calling you to discuss your order. The Pink Floyd roses are actually a hot pink color rose and are included in your arrangement. Thank you again for your feedback and your order!
Reviewed By:
Lyn
Lyn
Oct 17, 2017
Looks nothing like the picture I sent you. Do not deliver!!!
Reviewed By:
Darlene Caria
Darlene Caria
Oct 6, 2017
I was told it was going to be all pink hydranga's and I don't see any of those?
Reviewed By:
E. S.
E. S.
Oct 5, 2017
My order was a disaster. They did not deliver what I ordered--they sent something completely different. This was not the first time it has happened with this company.
Responded To By:
Chris / Manager
Chris / Manager
Oct 5, 2017
Ellen, we are so very sorry for what happened with your order! As per our phone conversation all charges have been canceled and we are taking measures on our end to make sure an error like this never happens again. We truly do hope you trust in our services in the future!
Best,
Zoe
Best,
Zoe
Reviewed By:
Chris Sibrava
Chris Sibrava
Oct 3, 2017
Disappointed...not at all feminine nor cheery on a birthday. Further, the blue flowers appear to clash with the deep reddish-purple flowers. Not great.
Reviewed By:
LINDA AND JIM NOWAK
LINDA AND JIM NOWAK
Oct 1, 2017
OUR FAMILY AND MY PARENTS HAVE BEEN CUSTOMERS FOR MORE THAN 40 YEARS AND HAVE RECEIVED MANY AZALEAS OVER THE YEARS. SADLY MY ANNIVERSARY PLANT WAS NOT GOOD AT ALL. AFTER 2 DAYS ALOMST ALL THE LEAVES FELL OFF. THERE WAS ONE BUD AND THE REST NEVER OPENED. I
Reviewed By:
Darryl Ammons
Darryl Ammons
Sep 30, 2017
Is this a peace lily? Where is the lily?
Reviewed By:
Jane Fahey
Jane Fahey
Sep 5, 2017
The picture on your website showed pink roses with white lillies. That's what I wanted to send. I was disappointed That you sent white. You should have told me when I ordered. The birthday theme Was pink and white so the arrangement did Nothi
