Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 33980 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
30,561
|
89.94% |
| 4 Star ★★★★☆ |
1,574
|
4.63% |
| 3 Star ★★★☆☆ |
794
|
2.34% |
| 2 Star ★★☆☆☆ |
494
|
1.45% |
| 1 Star ★☆☆☆☆ |
557
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Kathleen Richer
Kathleen Richer
Jan 15, 2017
I've already called to register my complaint and major disappointment. This was completely unexceptionable - a one night wake funeral arrangement arrangement with only two opened lilies! Two! The rest were closed. I was mortified when I showed up at the
Reviewed By:
Mariann
Mariann
Jan 9, 2017
Not crazy about the Christmas tree. Would rather of had a green plant.
Reviewed By:
Claire
Claire
Dec 25, 2016
The order process and delivery were efficient and timely, but I was disappointed with the arrangement. I had requested bright pink roses, not mini pale pink roses and lime green flowers..perhaps hydrangea, not white alstroemeria and grey green eucalyptus
Reviewed By:
Deborah Shea
Deborah Shea
Dec 1, 2016
The online picture shows a birchlog and 4 flowers - where is the birch log ? This is not what was in the picture? I am extremely disappointed and embarrassed to send this to some very special friends- advise- I will contact u for your response
Responded To By:
Dec 1, 2016
Hello Deborah,
Thank you for your review. We have left you a message in regards to this order and look forward to speaking with you to help resolve this.
Best,
Georgia
Thank you for your review. We have left you a message in regards to this order and look forward to speaking with you to help resolve this.
Best,
Georgia
Reviewed By:
Barbara
Barbara
Nov 23, 2016
This looks NOTHING like the beautiful photo advertised with the lovely orchids. The roses here look like you just grabbed them from the supermarket. I didn't pay for roses......I paid for orchids
Responded To By:
Chris / Manager
Chris / Manager
Nov 23, 2016
Thank you for your feedback Barbara! We are glad we were able to talk to you. The roses were added to your arrangement along with the orchids but we're happy to hear you are now pleased.
Happy Thanksgiving to you and yours!
Happy Thanksgiving to you and yours!
Reviewed By:
Robert Sutcliffe
Robert Sutcliffe
Nov 22, 2016
:( this is not the Autumn/Thanksgiving look shown in your ad--and the daisies are a disappointing substitute for the arrangement you proposed.
Reviewed By:
L'Dauya Williams
L'Dauya Williams
Nov 17, 2016
Not exactly what I expected for 85$ but thanks.
Reviewed By:
Paris in the Prairie
Paris in the Prairie
Nov 1, 2016
This does not look at all like your picture. This is a skimpy arrangement. Not worth $125.oo I'm extremely disappointed and am embarassed by this arrangement for such an important occasion.
Responded To By:
Chris / Manager
Chris / Manager
Nov 1, 2016
Dear Kathleen - thank you so much for your feedback! We are very sorry to hear you are disappointed with this design and have attempted to call you and discuss this further. We look forward to hearing back from you soon.
Best, Zoe
Best, Zoe
Reviewed By:
Harriet Cohen /Deborah Goldnan
Harriet Cohen /Deborah Goldnan
Oct 31, 2016
Not what we ordered !! Disappointed the designer couldn't get Birds of Paridise in the order!!👎
Reviewed By:
tim schlax
tim schlax
Oct 6, 2016
To be honest, I am disappointed. I expect more for $100 (yes, including delivery). They were not "fragrant" as promised and few of them could be called "premium". Some of the more fragile petals are came bent. I'm sorry, you have been my "go to" floris
Reviewed By:
Gini
Gini
Oct 3, 2016
That does not look like what I ordered!
Reviewed By:
Jim
Jim
Sep 15, 2016
They were supposed to be fall colors not yellow!!!
Reviewed By:
Mary Hawkins
Mary Hawkins
Sep 11, 2016
Looks awful
Reviewed By:
Antoniou
Antoniou
Aug 27, 2016
Called for your half off special u emailed me and was told u were sold out. I still ordered and ask for same thing. Your picture you advertised was pink and white. I would never have ordered orange and purple. I hate this!
Responded To By:
Chris / Manager
Chris / Manager
Aug 27, 2016
Thank you for your feedback Jean! Your arrangement is still in our shop and we are creating a new one following your direction.
We appreciate the opportunity to make this right.
Enjoy your weekend!
Zoe
We appreciate the opportunity to make this right.
Enjoy your weekend!
Zoe
Reviewed By:
Brigitte Sreniawski
Brigitte Sreniawski
Aug 22, 2016
Is this a photo of what was sent? If so, it is not at all what I ordered. I ordered the Peaceful White Lilies Basket, and asked that a few of the white carnations be purple instead. The picture above is completely different. The shape is wrong. It ha
Reviewed By:
Home Depot
Home Depot
Aug 15, 2016
Flower too small for the price paid. Very, very disappointed! And embarrassed.
Reviewed By:
Jenni
Jenni
Aug 15, 2016
The orchid I sent came to the recipient completely dry and limp. I was really disappointed. The recipient called to complain and the person that answered the phone at your shop was rude and offered a replacement and then never delivered it. Needless t
Reviewed By:
Colleen
Colleen
Aug 13, 2016
Flowers were underwhelming. Very disappointed.
Reviewed By:
Rev. Jonathan VanEllis
Rev. Jonathan VanEllis
Aug 10, 2016
Flowers where not delivered at correct time of service, had to call to see what happen to flowers after services where over, the clerk took down wrong date of service and then they tried to deliver the flowers at the repast and still can't find the flower
Responded To By:
Chris / Manager
Chris / Manager
Aug 10, 2016
Dear Rev. VanEllis,
We are so very sorry to hear this happened! We will also be contacting you to further explain that the plants were handed directly to the family before the repast. We have ... More
We are so very sorry to hear this happened! We will also be contacting you to further explain that the plants were handed directly to the family before the repast. We have ... More
Dear Rev. VanEllis,
We are so very sorry to hear this happened! We will also be contacting you to further explain that the plants were handed directly to the family before the repast. We have issued a credit on your account. We do appreciate your business and really do hope you trust in our services in the future.
Best,
Zoe
Less
We are so very sorry to hear this happened! We will also be contacting you to further explain that the plants were handed directly to the family before the repast. We have issued a credit on your account. We do appreciate your business and really do hope you trust in our services in the future.
Best,
Zoe
Less
Reviewed By:
Susan Erickson
Susan Erickson
Aug 3, 2016
Very disappointing
Responded To By:
Aug 3, 2016
Hi Susan,
Thank you so much for your feedback. We have attempted to contact you and request the opportunity to rectify this. We look forward to hearing back from you.
Best Regards,
Georgia
Thank you so much for your feedback. We have attempted to contact you and request the opportunity to rectify this. We look forward to hearing back from you.
Best Regards,
Georgia
Reviewed By:
Samone
Samone
Jul 31, 2016
That looks nothing like the picture advertised on the website. How disappointing!
Reviewed By:
UPRR
UPRR
Jul 12, 2016
IT STILL IS NOT WHAT I EXPECTED, THERE IS MORE GREEN THAN FLOWERS IT DOESN'T COME CLOSE TO THE WEBSITE PICTURE
Reviewed By:
UNION PACIFIC
UNION PACIFIC
Jul 8, 2016
THIS WAS SUPPOSED TO BE A PITCHER FULL OF DAISIES, NOT A FEW FLOWERS AND GREEN TO FILL IN. I AM VERY DISAPPOINTED NOT EVEN CLOSE TO THE PICTURE ON THE WEB SITE.
Reviewed By:
Liz
Liz
Jul 1, 2016
This in not what I paid for. I asked for orange and pink. I see mostly green and orange.
Reviewed By:
Elisa Turney
Elisa Turney
Jun 30, 2016
So I requested a morning delivery- my plant was delivered at 3PM. I paid extra for an anniversary card, and the hand written note looked like a 5-year-old wrote it AND my name was spelled WRONG. My boyfriend recycled it. It was a waste of $80. I won't buy
