Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 33388 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
30,012
|
89.89% |
| 4 Star ★★★★☆ |
1,559
|
4.67% |
| 3 Star ★★★☆☆ |
782
|
2.34% |
| 2 Star ★★☆☆☆ |
489
|
1.46% |
| 1 Star ★☆☆☆☆ |
546
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Jim
Jim
Sep 15, 2016
They were supposed to be fall colors not yellow!!!
Reviewed By:
Mary Hawkins
Mary Hawkins
Sep 11, 2016
Looks awful
Reviewed By:
Antoniou
Antoniou
Aug 27, 2016
Called for your half off special u emailed me and was told u were sold out. I still ordered and ask for same thing. Your picture you advertised was pink and white. I would never have ordered orange and purple. I hate this!
Responded To By:
Chris / Manager
Chris / Manager
Aug 27, 2016
Thank you for your feedback Jean! Your arrangement is still in our shop and we are creating a new one following your direction.
We appreciate the opportunity to make this right.
Enjoy your weekend!
Zoe
We appreciate the opportunity to make this right.
Enjoy your weekend!
Zoe
Reviewed By:
Brigitte Sreniawski
Brigitte Sreniawski
Aug 22, 2016
Is this a photo of what was sent? If so, it is not at all what I ordered. I ordered the Peaceful White Lilies Basket, and asked that a few of the white carnations be purple instead. The picture above is completely different. The shape is wrong. It ha
Reviewed By:
Home Depot
Home Depot
Aug 15, 2016
Flower too small for the price paid. Very, very disappointed! And embarrassed.
Reviewed By:
Jenni
Jenni
Aug 15, 2016
The orchid I sent came to the recipient completely dry and limp. I was really disappointed. The recipient called to complain and the person that answered the phone at your shop was rude and offered a replacement and then never delivered it. Needless t
Reviewed By:
Colleen
Colleen
Aug 13, 2016
Flowers were underwhelming. Very disappointed.
Reviewed By:
Rev. Jonathan VanEllis
Rev. Jonathan VanEllis
Aug 10, 2016
Flowers where not delivered at correct time of service, had to call to see what happen to flowers after services where over, the clerk took down wrong date of service and then they tried to deliver the flowers at the repast and still can't find the flower
Responded To By:
Chris / Manager
Chris / Manager
Aug 10, 2016
Dear Rev. VanEllis,
We are so very sorry to hear this happened! We will also be contacting you to further explain that the plants were handed directly to the family before the repast. We have ... More
We are so very sorry to hear this happened! We will also be contacting you to further explain that the plants were handed directly to the family before the repast. We have ... More
Dear Rev. VanEllis,
We are so very sorry to hear this happened! We will also be contacting you to further explain that the plants were handed directly to the family before the repast. We have issued a credit on your account. We do appreciate your business and really do hope you trust in our services in the future.
Best,
Zoe
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We are so very sorry to hear this happened! We will also be contacting you to further explain that the plants were handed directly to the family before the repast. We have issued a credit on your account. We do appreciate your business and really do hope you trust in our services in the future.
Best,
Zoe
Less
Reviewed By:
Susan Erickson
Susan Erickson
Aug 3, 2016
Very disappointing
Responded To By:
Aug 3, 2016
Hi Susan,
Thank you so much for your feedback. We have attempted to contact you and request the opportunity to rectify this. We look forward to hearing back from you.
Best Regards,
Georgia
Thank you so much for your feedback. We have attempted to contact you and request the opportunity to rectify this. We look forward to hearing back from you.
Best Regards,
Georgia
Reviewed By:
Samone
Samone
Jul 31, 2016
That looks nothing like the picture advertised on the website. How disappointing!
Reviewed By:
UPRR
UPRR
Jul 12, 2016
IT STILL IS NOT WHAT I EXPECTED, THERE IS MORE GREEN THAN FLOWERS IT DOESN'T COME CLOSE TO THE WEBSITE PICTURE
Reviewed By:
UNION PACIFIC
UNION PACIFIC
Jul 8, 2016
THIS WAS SUPPOSED TO BE A PITCHER FULL OF DAISIES, NOT A FEW FLOWERS AND GREEN TO FILL IN. I AM VERY DISAPPOINTED NOT EVEN CLOSE TO THE PICTURE ON THE WEB SITE.
Reviewed By:
Liz
Liz
Jul 1, 2016
This in not what I paid for. I asked for orange and pink. I see mostly green and orange.
Reviewed By:
Elisa Turney
Elisa Turney
Jun 30, 2016
So I requested a morning delivery- my plant was delivered at 3PM. I paid extra for an anniversary card, and the hand written note looked like a 5-year-old wrote it AND my name was spelled WRONG. My boyfriend recycled it. It was a waste of $80. I won't buy
Reviewed By:
McCarthy
McCarthy
Jun 30, 2016
Wrong arrangement delivered -
Reviewed By:
Walter
Walter
May 27, 2016
Does not look like what I ordered.
Reviewed By:
Patty walsh
Patty walsh
May 20, 2016
Not my vision of these baskets that I've been sending for years. What is that giant green large leafed plant sticking out ? I expected lovely spring flowers, not a big green plant. Disappointed.
Reviewed By:
Andre
Andre
May 18, 2016
That doesn't look like the photo on the website
Responded To By:
Chris / Manager
Chris / Manager
May 18, 2016
Thank you for your feedback Andre! We just contacted you and left you a message regarding your arrangement. We are looking forward to talking to you soon.
Best,
Zoe
Best,
Zoe
Reviewed By:
Bryan Kenny
Bryan Kenny
May 13, 2016
Still haven't received the flowers
Reviewed By:
Margaret
Margaret
May 6, 2016
I am very disappointed in the flower arrangements that I ordered. They are nothing like what was offered on the website. I called and talked to a service person and was told that this is all they have left. I did not wait until the last minute to place
Reviewed By:
dona field
dona field
May 6, 2016
BAD
Reviewed By:
Maribeth
Maribeth
May 5, 2016
Terrible. See previous order of 5/3 for the same arrangement. Please make sure it looks like that order!! Needs more flowers for sure!
Reviewed By:
Birgit
Birgit
May 2, 2016
Just found out from the recipient, Nicole, that all flowers were dead by this Monday morning despite having enough water in the plant for the week-end! Disappointing especially for the daisies that usually stay fresh for a while?! What gives?
Responded To By:
Chris / Manager
Chris / Manager
May 2, 2016
Thank you for your review Birgit! We are very sorry to hear about the flowers Nicole received. We do know flowers arranged in floral foam are very thirsty and require water to be added each day. Re... More
Thank you for your review Birgit! We are very sorry to hear about the flowers Nicole received. We do know flowers arranged in floral foam are very thirsty and require water to be added each day. Regardless, we feel awful that Nicole does not have fresh flowers at her desk and are happy to replace them. We will be contacting you shortly.
Many thanks!
Zoe
Less
Many thanks!
Zoe
Less
Reviewed By:
Maria gonzalez
Maria gonzalez
Apr 23, 2016
I'm sorry but this is not close to what the picture I picked looks like I just wanted the pink flowers to be red.. not as full as pic.
Reviewed By:
Elizabeth
Elizabeth
Apr 18, 2016
Not what I ordered at all, very disappointed. However, after speaking with your staff, the situation was rectified and a new arrangement was delivered the following day. Thank you.
