Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 33687 reviews | Star Rating: 4.8
5 Star ★★★★★ |
30,284
|
89.90% |
4 Star ★★★★☆ |
1,569
|
4.66% |
3 Star ★★★☆☆ |
791
|
2.35% |
2 Star ★★☆☆☆ |
492
|
1.46% |
1 Star ★☆☆☆☆ |
551
|
1.64% |

All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
David Jarrett/Carol Goehrs
David Jarrett/Carol Goehrs
Oct 13, 2023
That doesn't look like the arrangement I selected. Please remove the wheat thing.
Reviewed By:
Janet Tucker
Janet Tucker
Sep 21, 2023
Beautiful! Liked receiving photo. Thank you for promptness. Hard to select stars. 5 stars from me.
Reviewed By:
Pam Davis
Pam Davis
Sep 11, 2023
The flowers looked nothing like the picture online. When I received the photo of the flowers, I requested that they be redone using roses that had not all peaked. When I went to the friend's house to whom I'd sent the flowers the same day that she received them, I was completely embarrassed as they looked even worse than the photo Ashland had sent me. They were sparse and wilting. I have sent many arrangements from Ashland over the years and they have all been lovely and delivered on a timely basis. I don't know what happened this time, but it was definitely not good.
Reviewed By:
Antoinette Alcazar
Antoinette Alcazar
Sep 5, 2023
This does not come close to the photo on the website. It is an expensive bouquet and should have adequate quantity of roses. The vase is also part of the attraction. If the vases are not available it should not be advertised. I have been a long time customer 10 years to be exact and I am growing more and more dissatisfied with the products I order, for what I consider very important occasions
Reviewed By:
Brian
Brian
Sep 2, 2023
Not happy with this picture. Does not compare to what was shown online at all. This remake of the original looks ordinary and not unusual at all. The photo online had more unusual flowers in it. I have been a long time customer and am very surprised!
Reviewed By:
Beth
Beth
Aug 31, 2023
I wanted something with lots of flowers. Compared to the photo online this is missing A LOT of flowers. Very disappointed
Reviewed By:
Lisa trummer
Lisa trummer
Aug 22, 2023
Advertisements are very deceiving total flowers are shown on one side not the whole bouquet terrible customer service after they hung up on me. I would not recommend this organization
Reviewed By:
Lisa Trummer
Lisa Trummer
Aug 22, 2023
That definitely does not look like what the picture showed. It has about third of the flowers and they aren't even the same color. I'm not pleased.
Reviewed By:
Kathy
Kathy
Aug 19, 2023
Beautiful, as always! So nice to see a picture of what I'm sure will put a smile on everyone's face! Thank you!
Reviewed By:
Nancy
Nancy
Jul 25, 2023
These are one of the best customers, this arrangement has no color, they love tropical, but no birds of paradise, red flower. Just surprised. An arrangement was also sent to the peninsula hotel for a dinner, that arrangement was what I expected.
Reviewed By:
Anyssa
Anyssa
Jun 20, 2023
I ordered the Delux,option. This doesn't look like the delux versuon!
Reviewed By:
Heidi Jost-Nicoll
Heidi Jost-Nicoll
May 25, 2023
Gorgeous Flowers❣️ Ashland-Addison Florist is so wonderful on all facets; wonderful caring people with integrity, beautiful flower arrangements; quality all around❣️Thank you Ashland-Addison Florist❣️I give them 5 stars just in case the star rating doesn't reflect it❣️
Reviewed By:
Carol Pluskota
Carol Pluskota
May 18, 2023
Arrangement is too dark! Prefer more bright and cheerful colors for a 90th birthday!
Reviewed By:
Laura Butler
Laura Butler
Apr 24, 2023
Our tulip arrangement did not come in the beautiful square glass vase, instead one of color and much smaller. Was disappointed in the size and the tulips
Reviewed By:
Kathleen
Kathleen
Apr 3, 2023
My daughter loved the candle, balloon and flowers thank you! I appreciate you accommodating an earlier than on your schedule delivery and going back shortly again after she didn't answer as she was on a zoom meeting. 2nd time I've used you for her Birthday and it was great! See you next year!
Reviewed By:
Frances Hunter
Frances Hunter
Mar 28, 2023
I appreciate the photo. The arrangement pictured on line has daisies with yellow centers. The arrangement that is being delivered to my friend includes mums with dark or green centers. I selected the arrangement on line because it included daisies. The delivered arrangement is disappointing and does not meet my expectations.
Reviewed By:
Abraham Santiago Hayes
Abraham Santiago Hayes
Mar 21, 2023
These feel like St Patrick's Day leftover flowers with the green ribbon and the yellow/green flowers.. not satisfied/happy with them.
Reviewed By:
NEWEY
NEWEY
Mar 10, 2023
NOT AS NICE AS OTHER BOUQETS IVE ORDERED IN THE PAST. NOT A VERY BALANCED BOUQUET. LOOKS LIKE THEY WERE JAMMED IN A VASE. SORRY, NOT GOOD. NEWEY
Reviewed By:
Julie McClure
Julie McClure
Mar 7, 2023
This is not even close to what was on the website that I ordered. I am very disappointed.
Reviewed By:
REHAB
REHAB
Mar 4, 2023
Thanks for sending the photo- but I don't like the arrangement itself- it is more leaves than flowers! i am shocked!
Reviewed By:
Mary nowak foster
Mary nowak foster
Feb 25, 2023
Not what I ordered. I a dozen orange rose's with white alstromeria.please correct your mistake. I asked and checked that you had those flowers. Very unhappy.
Reviewed By:
Rita Edidin
Rita Edidin
Feb 18, 2023
Looks nothing like the lovely basket I saw on example. The tall yellow flowers will most certainly not last past a few days! Not happy with this arrangement. You've done much better in the past!!