Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 34650 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
31,181
|
89.99% |
| 4 Star ★★★★☆ |
1,588
|
4.58% |
| 3 Star ★★★☆☆ |
809
|
2.33% |
| 2 Star ★★☆☆☆ |
502
|
1.45% |
| 1 Star ★☆☆☆☆ |
570
|
1.65% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Sonja Hartgrove
Sonja Hartgrove
Jul 12, 2016
The flowers look very old & dreary. Very disappointed for something that should be simple & uplifting.
Responded To By:
Chris / Manager
Chris / Manager
Jul 12, 2016
Hi Sonja - thank you for bringing this poor quality photo to our attention! We are very happy to hear you are pleased with the second picture sent.
Thank you for your order!
Zoe
Thank you for your order!
Zoe
Reviewed By:
CH
CH
Jul 12, 2016
Hopefully it looks better in person. Probably should not offer this "see what you send" service if the photography is horrible. Judging by the low quality image the flowers looks wilted and dying.
Responded To By:
Chris / Manager
Chris / Manager
Jul 12, 2016
Thank you for bringing the poor quality photo to our attention. We are going to retake this picture and send it to you again. Please accept our apologies!
Best,
Zoe
Best,
Zoe
Reviewed By:
UNION PACIFIC
UNION PACIFIC
Jul 8, 2016
WHY DO YOU BOTHER TO PUT PICTURES ON YOUR WEB SITE IF YOU CANNOT DUPLICATE WHAT YOU ARE SELLING? THIS IS A LITTLE BETTER, HOWEVER, STILL NOT CLOSE. I AM DISAPPOINTED
Responded To By:
Chris / Manager
Chris / Manager
Jul 8, 2016
Thank you for your feedback! We are glad we were able to speak with you over the phone and make this right.
Have a wonderful day!
Zoe
Have a wonderful day!
Zoe
Reviewed By:
Daniel Iannessa
Daniel Iannessa
Jul 6, 2016
Been using you guys for years (and at our wedding 7 years ago!), always impressed. However, These are pretty sub par and definitely a lot worse than your competitors offer, especially for the value. Danny Iannessa
Reviewed By:
Tywander
Tywander
Jul 3, 2016
Thank you but this looks like very little effort went into this so actually I'm unhappy but maybe the sick person that it is going to won't be it Lacks creativity even though it was two balloons and a stuffed animal.. sorry the person that took my order w
Reviewed By:
Hennedsy
Hennedsy
Jun 22, 2016
Red is pretty. Don't care for the yellow or combo or shape.sorry
Reviewed By:
Mary Ann Kono
Mary Ann Kono
Jun 22, 2016
It just seemed all scrunched up. I guess you did not hear that I wanted a little blue. I hope they look better live.
Reviewed By:
B mc cauley
B mc cauley
Jun 21, 2016
Picture looked bigger/ fuller online when ordering. It's beautiful but a lot of money for final product
Reviewed By:
Vita
Vita
Jun 17, 2016
I like the arrangment and they are pretty, but it is very overpriced considering how small the flowers are. I could have gone to another company paid the same price and gotten a better deal.
Reviewed By:
Dorie
Dorie
Jun 8, 2016
They look like fall flowers. I want bright summer blooms.
Reviewed By:
Doris
Doris
Jun 1, 2016
I thought it was going to be more fruits and a few candies tucked in, this is not really what I expected
Reviewed By:
Ann Cipolla
Ann Cipolla
May 26, 2016
This bouquet doesn't look like the one in the picture that I picked out. The flowers do not look that healthy and the vase is purple.
Reviewed By:
Kathleen hirsley
Kathleen hirsley
May 20, 2016
I'm sorry to say that I'm disappointed with this arrangement. I expected the hydrangea to be more prominent and attractive and also I expected more hypericum. Too much filler!
Reviewed By:
Dorie
Dorie
May 20, 2016
I asked for big bright flowers and these are not bright. And they are kind of all smashed in together. I'm disappointed.
Responded To By:
Chris / Manager
Chris / Manager
May 20, 2016
Hi Dorie! We really appreciate the feedback and happy we got to talk this over with you. Your arrangement has not been delivered yet so we will make a new arrangement following your instructions. Please accept our apologies!
Have a wonderful day!
Zoe
Have a wonderful day!
Zoe
Reviewed By:
Karen Cheslow
Karen Cheslow
May 13, 2016
Disappointed. Not a very large arrangement for 60.00!
Reviewed By:
Carolyn
Carolyn
May 1, 2016
Small and overpriced. Looked much better in photo and would have been great if bigger but in reality they were very small.
Reviewed By:
Linda Frank
Linda Frank
Apr 25, 2016
Flowers looked wilted. A little disappointed as I always use Ashland and refer to friends, family and coworkers.
Reviewed By:
Larry
Larry
Apr 17, 2016
The arrangement was considerably 'sparse' when compared to the website image - the deceased's family liked it, but I was very disappointed.
Reviewed By:
Bette Bottoms
Bette Bottoms
Apr 14, 2016
This was the first time I have been really disappointed in your arrangements. I would have expected at least one contrasting color.
Reviewed By:
Marie Mitchell
Marie Mitchell
Apr 9, 2016
I was so disappointed and just a bit embarrassed that the flowers look so minuscule I thought you'd put some in a tall vase the individual flowers are very pretty but they were just so very small for what I thought I was going to be sending 😞 I sh
Reviewed By:
Patti Noonan
Patti Noonan
Mar 31, 2016
I went to the wake and saw the plant. It was flat on one side, the white petals were flopped over, I was not happy with it.
Responded To By:
Chris / Manager
Chris / Manager
Mar 31, 2016
We are so very sorry to hear this Patti! Thank you for your feedback and the opportunity to make this right. A new plant will be sent to your recipients today.
Best,
Zoe
Best,
Zoe
Reviewed By:
George Bay
George Bay
Mar 28, 2016
The floral arrangement that was created differed significantly from the picture on your website - it was very "clunky" - not up to your usual artistic standards. Gonna have to think twice about making my usual holiday flower orders through your company
Reviewed By:
Linda R
Linda R
Mar 26, 2016
I called my order in and asked for baby light pink carnations, daisies and white hydrangeas. The florist confirmed she had the flowers in stock. I explained that my daughter had just had a baby girl. Since my daughter does not care for roses I wanted to s
Reviewed By:
Dustin
Dustin
Mar 18, 2016
Smelled and we asked for no smell
Reviewed By:
Mary Lou Tomecek Baker
Mary Lou Tomecek Baker
Mar 18, 2016
better than the last 2 arrangement. I only hope that in future request for your clients that you hold true to your website. Dealing with our colleague passing and then going through the frustration of getting the right arrangement was all to much at t
