Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 34651 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
31,181
|
89.99% |
| 4 Star ★★★★☆ |
1,589
|
4.59% |
| 3 Star ★★★☆☆ |
809
|
2.33% |
| 2 Star ★★☆☆☆ |
502
|
1.45% |
| 1 Star ★☆☆☆☆ |
570
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Sharon Reich
Sharon Reich
Mar 17, 2016
Although, the bouquet was attractive, the flowers were not very fresh and already had brown edges
Reviewed By:
Loretta Wiedel
Loretta Wiedel
Mar 14, 2016
I asked for Daisies I was told it would be yellow, white & purple. It was pink and white in a white vase I paid $80.43 and I didn't get what I ordered. My Aunt loves daisies and yellow are her favorite. They did bring the flowers in and put them on
Reviewed By:
Mary Tures
Mary Tures
Mar 10, 2016
I'm disappointed this arrangement doesn't look as nice as the arrangement shown online - it was tight and full. I paid for extra flowers to full the adjusted vase, but the arrangement doesn't look as nice (It actually looks like something I could have pu
Responded To By:
Chris / Manager
Chris / Manager
Mar 10, 2016
Dear Mary - thank you for your feedback! We are truly sorry to hear you were disappointed with the design. Thank you for allowing us to make this right though. We appreciate your business and hope you can trust in our services in the future.
Best,
Zoe
Best,
Zoe
Reviewed By:
Laurie pfister
Laurie pfister
Mar 7, 2016
I'm sorry, for $120 I thought there would be way more flowers.,,a little disappointed.
Reviewed By:
Susan
Susan
Mar 3, 2016
Does not really look like the arrangement we orders which also had white lilies and roses. Very Disappointed
Reviewed By:
Julie coy
Julie coy
Mar 3, 2016
I was disappointed. First, I expected more for 50.00. Secondly, I had expected more spring blooms. I saw maybe 3 tulips but otherwise seemed like cheaper "fillers".
Reviewed By:
Didi
Didi
Feb 25, 2016
The bouquet sent looks nothing like the one I have picked from the website
Reviewed By:
Shea
Shea
Feb 23, 2016
Not as nice as the picture on the website.
Reviewed By:
Katie
Katie
Feb 20, 2016
Usually very happy with orders and the arrangement looks great but I was told these died just a few days after they were delivered so that is disappointing considering I choose to spend more (almost $100 including tax+delivery) for the quality I usually s
Reviewed By:
Michelle Reynolds
Michelle Reynolds
Feb 19, 2016
I have to be honest based on the picture I am disappointed for the quality and size of the arrangement for the cost of $150.00
Reviewed By:
Gus
Gus
Feb 16, 2016
I've been a loyal customer for sometime now and I only order from Ashland Addison Florist. They have great service and quality. This is the first time I've been disappointed in the product. The quality in the flowers were below the standards I've come to
Responded To By:
Chris / Manager
Chris / Manager
Feb 16, 2016
Gus - thank you so much for your feedback! We are truly sorry to hear this and are glad you are giving us the opportunity to make this right. We do appreciate your business! Many thanks!
Zoe
Zoe
Reviewed By:
Carmella Foster
Carmella Foster
Feb 15, 2016
Per attendees at the services, indicated that the plants were small for the price of the arrangement that was sent. They were disappointed because they know what a great job Ashland Addison usually provides for CRCC.
Reviewed By:
Sharon Kutta
Sharon Kutta
Jan 16, 2016
They look a little leggy ands sloppily arranged. not your best job
Reviewed By:
Ashley
Ashley
Jan 12, 2016
I love the ability to see what was sent... Unfortunately, I don't think you guys filled my order at all. I asked for something really bright and cheerful, and (specifically) no lilies, and I spent $80 for this silk arrangement. You be the judge...
Responded To By:
Chris / Manager
Chris / Manager
Jan 12, 2016
Hello Ashley - thank you so much for your feedback!
We are really sorry to hear you were not pleased with the silk arrangement we sent. You did ask for a bright and cheerful arrangement and I a... More
We are really sorry to hear you were not pleased with the silk arrangement we sent. You did ask for a bright and cheerful arrangement and I a... More
Hello Ashley - thank you so much for your feedback!
We are really sorry to hear you were not pleased with the silk arrangement we sent. You did ask for a bright and cheerful arrangement and I am very sorry we did not fulfill your wish.
Please know that your complete satisfaction is very important to our family owned business and we would love to be able to make this right.
We have left you a message and sent you a email and hope to hear back from you soon. Once again, please accept our sincerest apologies!
Less
We are really sorry to hear you were not pleased with the silk arrangement we sent. You did ask for a bright and cheerful arrangement and I am very sorry we did not fulfill your wish.
Please know that your complete satisfaction is very important to our family owned business and we would love to be able to make this right.
We have left you a message and sent you a email and hope to hear back from you soon. Once again, please accept our sincerest apologies!
Less
Reviewed By:
Lisa Gronke
Lisa Gronke
Jan 12, 2016
Asked for Gerber daisies to be added and just don't see that the were, although I was assured on the phone they were added. Nothing spectacular about this piece. Needs more contrast, esp in middle.
Responded To By:
Chris / Manager
Chris / Manager
Jan 12, 2016
Dear Lisa - thank you for your feedback! We are truly sorry for your instructions were not followed through as promised. We have left you a message and sent you a email and are hoping we can rectify... More
Dear Lisa - thank you for your feedback! We are truly sorry for your instructions were not followed through as promised. We have left you a message and sent you a email and are hoping we can rectify this error as soon as possible for you!
Looking forward to hearing back from you.
Best,
Zoe
Less
Looking forward to hearing back from you.
Best,
Zoe
Less
Reviewed By:
colleen
colleen
Jan 4, 2016
Hi for the cost a bit disappointed.
Reviewed By:
Michelle sagraves
Michelle sagraves
Dec 31, 2015
Looks rather messy
Reviewed By:
Aida E Ramos
Aida E Ramos
Dec 27, 2015
Not satisfied. The picture on your website is misleading. We were missing the Lilies. The flowers were sent before we were able to approve the flowers shown.
Responded To By:
Dec 28, 2015
Hello Aida,
Thank you for your review, I have left you a voicemail in regards to your order. Please call me when you are able.
Thank you,
Georgia
Thank you for your review, I have left you a voicemail in regards to your order. Please call me when you are able.
Thank you,
Georgia
Reviewed By:
Whitney Doherty
Whitney Doherty
Dec 22, 2015
The whole wow factor of this arrangement is the black magic rose with the green cymbidium roses - this is not an acceptable substitute to me. The colors and shapes of this arrangement are not nearly as rich and elegant as the "natural green & red design"
Reviewed By:
Shawn McGee
Shawn McGee
Dec 20, 2015
I have worked with Ashland Addison on my private as well as corporate events now for a few years and I have to say I was never disappointed until my last two orders. This personal order and the logistics and delivery of my last large event order at north
Reviewed By:
Melanie Taylor on behalf of Sam Huggins
Melanie Taylor on behalf of Sam Huggins
Dec 7, 2015
Helli it's not what I asked for....I asked for white orchids with pale pink and cream flowers. I cannot see any orchids at all, just lilies. I was shown a beautiful arrangement on line...it's nothing like it !
Reviewed By:
Leo
Leo
Nov 30, 2015
As you know my order was delivered to the wrong address. So the centerpiece for the Thanksgiving Day dinner was not there. It hurt.
Reviewed By:
Elizabeth Murrill
Elizabeth Murrill
Nov 28, 2015
I ordered these the day before Thanksgiving and should have not done it at the last day. The flowers were not as fresh and long-lasting. I would have liked the flowers in tighter buds-the concept was nice, but a bit disappointing.
Responded To By:
Nov 28, 2015
Hi Liz,
Thank you for bringing this to my attention. I am glad that we were able to speak today in regards to the flowers. Please let me know if you have ANY questions.
Thank you,
Becca
Thank you for bringing this to my attention. I am glad that we were able to speak today in regards to the flowers. Please let me know if you have ANY questions.
Thank you,
Becca
Reviewed By:
natalie saltiel
natalie saltiel
Nov 25, 2015
More leaves than flowers. Not at all what I expected.
Responded To By:
Nov 25, 2015
Hi Natalie,
I just left a message for you in regards to this design. Please give me a call when you can.
Thank you,
Becca
I just left a message for you in regards to this design. Please give me a call when you can.
Thank you,
Becca
Reviewed By:
Keith Winston
Keith Winston
Nov 25, 2015
Not thrilled
