Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
Like us on Facebook.
Total reviews: 33519 reviews | Star Rating: 4.8
5 Star ★★★★★ |
30,133
|
89.90% |
4 Star ★★★★☆ |
1,563
|
4.66% |
3 Star ★★★☆☆ |
787
|
2.35% |
2 Star ★★☆☆☆ |
490
|
1.46% |
1 Star ★☆☆☆☆ |
546
|
1.63% |

All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
PEGGY CALLAHAN
PEGGY CALLAHAN
Dec 21, 2019
I KNOW FRI I WAS TOLD YOU ONLY HAD COUPLE OF TGESE LEFT...AT LEAST MELLEN WILL HAVE JOY OF SEEING PLANT OPEN MORE FULLY. .I WAS GIFTED SUCH A PLANT 2 WEEKS AGO...ALL BUDS UNOPENED. TURNED OUT BEAUTIFULLY...
Reviewed By:
Anu
Anu
Nov 18, 2019
I think I was expecting something different as far as the type of green plants that we're going to be sent. It just doesn't seem as bright as I was hoping for with just 3 flowers.
Reviewed By:
Rosi
Rosi
Nov 13, 2019
The arrangement doesn't look balanced. Not sure if it's the angle of the photo but there is a large gap in the middle and the blooms seem to be weighed to one side.
Reviewed By:
Susan
Susan
Nov 7, 2019
Maybe it's the lighting, but this arrangement doesn't quite look like the picture on line. It looks rather dull.
Reviewed By:
Alice Martin
Alice Martin
Nov 4, 2019
Lovely but not what I thought a "dish garden" would look like. This is a "basket."
Responded To By:
Zoe / Manager
Zoe / Manager
Nov 4, 2019
Thank you for your feedback Alice! We are happy we were able to talk to you on the phone and thank you for the opportunity to make this right.
Best,
Zoe
Best,
Zoe
Reviewed By:
Celine Swezenski
Celine Swezenski
Nov 4, 2019
You flowers are always very good,fresh and attractive, but I am disappointed this time because they were not the best choice for our purposes. They were ordered for a chapel altar and from the front the flowers are hardly visible. The white containers and
Reviewed By:
Eileen Baiocchi
Eileen Baiocchi
Oct 21, 2019
While the flowers are beautiful and fall-like, I noticed they are not really "arranged". when my mom sent me a picture (it's also evident in this picture you sent), each flower type is grouped together in one area. I think it could have been more impactfu
Reviewed By:
Myrna Schiro
Myrna Schiro
Oct 20, 2019
The lilies were not open....it was a basket of carnations & green buds. I was disappointed for the first time after all these years ordering from you...
Reviewed By:
Jennifer Keating
Jennifer Keating
Oct 17, 2019
The flowers were beautiful, but delivery occurred very late in the business day, which was disappointing. I've already sent an email about this.
Reviewed By:
Melanie Payne
Melanie Payne
Oct 15, 2019
The arrangement looked a little dark to me, but the recipient said they were beautiful.
Reviewed By:
Terry Herman
Terry Herman
Sep 9, 2019
I realize you can't always match what is on your website but the photo on your website looks better than this one. I am disappointed.
Responded To By:
Zoe / Manager
Zoe / Manager
Sep 10, 2019
Thank you for your feedback Terry! We are glad we were able to talk to you and wanted to thank you for giving us the opportunity to make this right.
We look forward to helping you again in the future.
Best,
Zoe
We look forward to helping you again in the future.
Best,
Zoe
Reviewed By:
Alicia
Alicia
Aug 21, 2019
Not a fan of the light colors with 1 big bright Ferber. The example pic looked much better
Reviewed By:
Virginia Carlson
Virginia Carlson
Aug 3, 2019
Container was too small for arrangement and made it unbalanced and 'tippy' Flowers were beautiful and enjoyed
Reviewed By:
Linda
Linda
Jul 26, 2019
I expected the arrangement not to be so dark for my daughter. Your ad showed brilliant reds, yellows and other bright colors. My daughter was sent blues, purples and greens...and the balloons were likewise. Not what I expected
Reviewed By:
Nancy Thompson
Nancy Thompson
Jun 19, 2019
Not exactly what I was looking for. I also has a second flower arrangement I did not get a picture of.
Responded To By:
Zoe / Manager
Zoe / Manager
Jun 19, 2019
We are sorry to hear this Nancy! We will be contacting you to make sure we get this corrected.
Thank you so much!
Thank you so much!
Reviewed By:
Jim Cowie
Jim Cowie
May 23, 2019
Although the flowers were late arriving they were beautiful Have used Ashland for 50 years first time delivery was late
Responded To By:
Zoe / Manager
Zoe / Manager
May 23, 2019
Good morning Jim - thank you so much for your order and your feedback! We are truly sorry that we were late in delivering your order. As you know this is not typical for our company.
We will b... More
We will b... More
Good morning Jim - thank you so much for your order and your feedback! We are truly sorry that we were late in delivering your order. As you know this is not typical for our company.
We will be removing the delivery fee on your order so you will be seeing a credit of $14 plus tax posted on your credit card soon.
We hope you accept our sincerest apologies and do look forward to helping you in the future.
Best,
Zoe
Less
We will be removing the delivery fee on your order so you will be seeing a credit of $14 plus tax posted on your credit card soon.
We hope you accept our sincerest apologies and do look forward to helping you in the future.
Best,
Zoe
Less