Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 34864 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
31,385
|
90.02% |
| 4 Star ★★★★☆ |
1,594
|
4.57% |
| 3 Star ★★★☆☆ |
810
|
2.32% |
| 2 Star ★★☆☆☆ |
504
|
1.45% |
| 1 Star ★☆☆☆☆ |
571
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Camille
Camille
Feb 9, 2017
I really don't like the purple bow. The girl on the phone suggested it, but I was thinking white with white, but I took her lead. Its just a personal preference....but I don't care for the mixed colors. thanks!
Reviewed By:
Girl Balloons
Girl Balloons
Feb 3, 2017
Although they were cute balloons, I felt like $54 was very high for what I got!! The price included delivery (from the shop in the hospital where they needed to be delivered on an elevator) but $20 for the "it's a girl" balloon and $13 for the other two w
Reviewed By:
Jackie
Jackie
Feb 3, 2017
The greenery, Gerber daisy's and tulips were lovely, the rest of the flowers were rather limp and somewhat dead looking on arrival.
Responded To By:
Chris / Manager
Chris / Manager
Feb 3, 2017
Thank you for your feedback Jackie! We truly appreciate it. We have left you a message and are hoping to be given the opportunity to make this right.
We look forward to hearing back from you.
Best,
Zoe
We look forward to hearing back from you.
Best,
Zoe
Reviewed By:
Kim Hoffmann
Kim Hoffmann
Jan 31, 2017
The flowers are very nice, but I got charged $13.00 for delivery and it was supposed to be $3.00 because it is in the hospital. I called and they said I would get a credit, but I have not received anything and it has been 3 days plus. Can you please ass
Responded To By:
Chris / Manager
Chris / Manager
Jan 31, 2017
Thank you for your feedback Kim! We looked into your order and see that your credit posted yesterday so it should show on your statement as a credit of $11.02. We will also call you and let you know what to look for on your statement.
Many thanks!
Zoe
Many thanks!
Zoe
Reviewed By:
Caroline Blomquist
Caroline Blomquist
Jan 31, 2017
Disappointed they used the light purple filler instead of the white discussed when I placed my order on the phone. She said they would use filler that looked like tiny white flowers, not the light purple.
Reviewed By:
A long time customer & family member of a former employee
A long time customer & family member of a former employee
Jan 23, 2017
Although this was a lovely arrangement, it was not as artistic as those I've had delivered over the years. The size of the arrangement wrt the cost & selection of flowers also was a bit disappointing this time.
Reviewed By:
Barbara Benezra
Barbara Benezra
Jan 23, 2017
The flowers were fine. However, I went into the Westchester store to place the order. The sales person pulled up the order for the James Caruso funeral. I specifically asked for smaller versions of his flowers without orange ones and with the roses open
Reviewed By:
Lisa
Lisa
Jan 7, 2017
The flowers were fine but the January promotion (Dinkel's cookies) was not delivered with the flowers. I had to call to get it straightened out. This was a gift. Had I not asked the recipient who called to thank me for the flowers if she had received t
Reviewed By:
Donna
Donna
Dec 23, 2016
The arrangement looks festive. Thought the plant discussed would be more similar to the Echeveria Rock Garden (https://www.ashaddflorist.com/flowers/echeveria-rock-garden2) though.
Reviewed By:
Theresa
Theresa
Dec 3, 2016
I have ordered memorial flowers for my husband from you annually for the past 3 years and I am very disappointed with this year's floral service. After 2 calls, it is still not what I requested, which is the "your sweet smile" arrangement as shown in webs
Reviewed By:
Trevia Harris
Trevia Harris
Dec 2, 2016
The arrangement looks rushed. Customer Svc element EXCELLENT !!!
Reviewed By:
aida abella
aida abella
Nov 28, 2016
good job!
Reviewed By:
Barb Evers
Barb Evers
Nov 27, 2016
I was surprised at how few flowers there were for what it cost.
Reviewed By:
Mary Kay Joyce
Mary Kay Joyce
Nov 26, 2016
I hope those unopened buds bloom.
Reviewed By:
Cheryl Kreiter
Cheryl Kreiter
Nov 24, 2016
I would have expected less green & more colorf blooms for the price
Reviewed By:
A Johnson & Sons
A Johnson & Sons
Nov 23, 2016
Love to use you guys!!!!
Reviewed By:
Betty aka B cat
Betty aka B cat
Nov 21, 2016
The online picture presents better than what you are sending. I realize this is not your top end arrangement, but if it were centered arranged more like the picture, I'd be likely to rate higher.
Responded To By:
Nov 21, 2016
Hello Betty,
Thank you for your review! We are happy that we were able to speak and correct your planter. We hope you have a wonderful holiday!
Best,
Georgia
Thank you for your review! We are happy that we were able to speak and correct your planter. We hope you have a wonderful holiday!
Best,
Georgia
Reviewed By:
Joe
Joe
Nov 19, 2016
Everything was except they delivered the flowers to my girlfriend and said she signed for it, when it was intact the receptionist. The receptionist let the flowers sit at the front desk for awhile before my girlfriend even knew they were there. When I cal
Reviewed By:
Diane Joseph
Diane Joseph
Nov 17, 2016
Hi, Somehow does not look as nice as the picture on your website! I think it is missing the red flowers perhaps - it looks dull, and not as bright as the picture on the website. Is there anything you can do before it is delivered? Thanks! Diane Jose
Reviewed By:
Gloria Robinson
Gloria Robinson
Nov 16, 2016
Beautiful designer did a work of Art
Reviewed By:
Lisa
Lisa
Nov 16, 2016
Based upon your website photos of European baskets at the price point that I requested, I was expecting this basket to look a bit fuller with more color.
Reviewed By:
Ash
Ash
Nov 14, 2016
Cute arrangement but a bit smaller than expected. I ordered a balloon with this as well and I felt this made it look better. I did not love the random ribbons in the arrangement that were placed, they took away from the flowers.
Reviewed By:
Nancy Lyon
Nancy Lyon
Nov 9, 2016
Pretty but without interesting filler not spectacular. Thanks.
Reviewed By:
My comedy is the look the common is they look a little sparse to me
My comedy is the look the common is they look a little sparse to me
Nov 8, 2016
It doesn't look as full as what I'm accustomed to getting from you guys
Reviewed By:
A. Inlander
A. Inlander
Nov 8, 2016
the process was easy and wonderful - all employees were very friendly and professional. I'm just a little unhappy with the white daisies that were stuck into the plant. I thought the plant would be blooming and if flowers had to be placed in the pot, ma
