Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 35610 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
32,060
|
90.03% |
| 4 Star ★★★★☆ |
1,628
|
4.57% |
| 3 Star ★★★☆☆ |
827
|
2.32% |
| 2 Star ★★☆☆☆ |
514
|
1.44% |
| 1 Star ★☆☆☆☆ |
581
|
1.63% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Donna
Donna
Dec 23, 2016
The arrangement looks festive. Thought the plant discussed would be more similar to the Echeveria Rock Garden (https://www.ashaddflorist.com/flowers/echeveria-rock-garden2) though.
Reviewed By:
Theresa
Theresa
Dec 3, 2016
I have ordered memorial flowers for my husband from you annually for the past 3 years and I am very disappointed with this year's floral service. After 2 calls, it is still not what I requested, which is the "your sweet smile" arrangement as shown in webs
Reviewed By:
Trevia Harris
Trevia Harris
Dec 2, 2016
The arrangement looks rushed. Customer Svc element EXCELLENT !!!
Reviewed By:
aida abella
aida abella
Nov 28, 2016
good job!
Reviewed By:
Barb Evers
Barb Evers
Nov 27, 2016
I was surprised at how few flowers there were for what it cost.
Reviewed By:
Mary Kay Joyce
Mary Kay Joyce
Nov 26, 2016
I hope those unopened buds bloom.
Reviewed By:
Cheryl Kreiter
Cheryl Kreiter
Nov 24, 2016
I would have expected less green & more colorf blooms for the price
Reviewed By:
A Johnson & Sons
A Johnson & Sons
Nov 23, 2016
Love to use you guys!!!!
Reviewed By:
Betty aka B cat
Betty aka B cat
Nov 21, 2016
The online picture presents better than what you are sending. I realize this is not your top end arrangement, but if it were centered arranged more like the picture, I'd be likely to rate higher.
Responded To By:
Nov 21, 2016
Hello Betty,
Thank you for your review! We are happy that we were able to speak and correct your planter. We hope you have a wonderful holiday!
Best,
Georgia
Thank you for your review! We are happy that we were able to speak and correct your planter. We hope you have a wonderful holiday!
Best,
Georgia
Reviewed By:
Joe
Joe
Nov 19, 2016
Everything was except they delivered the flowers to my girlfriend and said she signed for it, when it was intact the receptionist. The receptionist let the flowers sit at the front desk for awhile before my girlfriend even knew they were there. When I cal
Reviewed By:
Diane Joseph
Diane Joseph
Nov 17, 2016
Hi, Somehow does not look as nice as the picture on your website! I think it is missing the red flowers perhaps - it looks dull, and not as bright as the picture on the website. Is there anything you can do before it is delivered? Thanks! Diane Jose
Reviewed By:
Gloria Robinson
Gloria Robinson
Nov 16, 2016
Beautiful designer did a work of Art
Reviewed By:
Lisa
Lisa
Nov 16, 2016
Based upon your website photos of European baskets at the price point that I requested, I was expecting this basket to look a bit fuller with more color.
Reviewed By:
Ash
Ash
Nov 14, 2016
Cute arrangement but a bit smaller than expected. I ordered a balloon with this as well and I felt this made it look better. I did not love the random ribbons in the arrangement that were placed, they took away from the flowers.
Reviewed By:
Nancy Lyon
Nancy Lyon
Nov 9, 2016
Pretty but without interesting filler not spectacular. Thanks.
Reviewed By:
My comedy is the look the common is they look a little sparse to me
My comedy is the look the common is they look a little sparse to me
Nov 8, 2016
It doesn't look as full as what I'm accustomed to getting from you guys
Reviewed By:
A. Inlander
A. Inlander
Nov 8, 2016
the process was easy and wonderful - all employees were very friendly and professional. I'm just a little unhappy with the white daisies that were stuck into the plant. I thought the plant would be blooming and if flowers had to be placed in the pot, ma
Reviewed By:
P. Mizerka
P. Mizerka
Nov 6, 2016
I was very disappointed to see a pink bow. As you know this was signed with warm thoughts and sincere sympathy, I would have expected a white or purple bow.
Reviewed By:
jesica
jesica
Nov 1, 2016
Lovely flowers. Exactly as advertised and good value for the money. Always a good experience with Ashland-Addison. They always stand behind their product and have great customer service.
Reviewed By:
Mary Dempsey
Mary Dempsey
Nov 1, 2016
I was surprised they couldn't go from the Prentice store to North Water. I find the arrangements are a little more exciting. Doesn't look like much for $50, but it's fine.
Reviewed By:
Maria Savino
Maria Savino
Oct 31, 2016
I have to say that I was disappointed in my order this time. I don't think that I have ever been disappointed before. Ashland Addison has always provided top notch, quality flowers. This arrange was not what I was looking for to send as a get well ac
Responded To By:
Oct 31, 2016
Maria,
Thank you for your review! We have attempted to call you but you were unavailable so we left you a voicemail. We do appreciate your business and are sorry to hear that you were unhappy. We look forward to resolving this with you.
Have a great day!
Thank you for your review! We have attempted to call you but you were unavailable so we left you a voicemail. We do appreciate your business and are sorry to hear that you were unhappy. We look forward to resolving this with you.
Have a great day!
Reviewed By:
Eileen Baiocchi
Eileen Baiocchi
Oct 31, 2016
Nice basket - but would have appreciated a ribbon/bow of some sort - knowing it was for a birthday. Thank you.
Reviewed By:
Marcy Zoller
Marcy Zoller
Oct 21, 2016
The unhappy face balloon is kind of a downer and I expected a few regular balloons, too.
Reviewed By:
Aidita E Ramos
Aidita E Ramos
Oct 10, 2016
Very nice!
Reviewed By:
Burton Korman
Burton Korman
Oct 4, 2016
These were delivered on Saturday afternoon and by Monday evening the only blooms that still looked fresh were the snap dragons and the Gerber Daisy. It is unfortunate that it didn't remain fresh for the dinner centerpiece.
Responded To By:
Chris / Manager
Chris / Manager
Oct 4, 2016
Thank you for your review Mr. Korman! I am glad we were able to talk regarding your order. We really do appreciate all feedback!
Have a great day!
Have a great day!
