Chicago Flower Delivery, Melrose Park, IL - Customer Flower Reviews

While the flowers were very nice, it was not at all the bouquet I ordered. When I contacted the company I ordered through, it was apparently a “system issue” that caused the very specific bouquet I ordered to not be what was sent. It was incredibly disappointing, since it wasn't cheap, and it was for a very big occasion. I don't know who's end had the “system issue”, since I believe I ordered through a third party, but I can't express enough how incredibly sad I was when I saw what was actually delivered vs. what I had ordered.

I was very disappointed with the flowers that were delivered from my TeleFlora order. They were not even close to what I ordered and the "vase" they were in was rusty. I was embarrassed that the person receiving them thought I had ordered an arrangement that looked that bad.

The sender postponed the delivery as recipient was traveling. Flowers were delivered anyway. I hope sender is not charged for this mess up.

These flowers were absolutely beautiful, however the driver was out of line. I received this beautiful gift from my team at work as a surprise and unfortunately I was not near my home when the driver reached out to me that she would be 8 minutes away. I kindly asked if she can provide me with 45 minutes to 1 hour to get home to receive them, which she said it was okay as she was not near my home at the moment. As I arrived, I thanked her for her flexibility. She looked upset, and called me back 20 minutes later after the delivery and ask me to tell my organization( employer) to not order from them again, suggest another driver, or specify what time I would be home the day of the delivery because she wasted a lot of gas on going to my house twice and for the company to only pay her $8 and for me not to tip her. It was my birthday, I wasn't expecting to receive this beautiful arrangement of flowers, which I didn't have cash on me physically.

Never received the order, my husband called and sent email never heard back. Horrible service

flowers looked like they came from the local grocery store. I ordered an upgraded size but did not receive a large bouquet. Pretty disappointing considering this was for a special birthday.

The flowers had a lot of filler and didn't look like the picture from the site I ordered from

Did not receive

The flowers were nice but the delivery was terrible! I got them 5 days later.

I got 50 roses with no vase that my boyfriend ordered, they didn't even last a full week. Since the order was wrong he had the order redelivered and they only redelivered half of the order, 24 roses all different lengths. He called to say the order was wrong again and they only gave him 20% back when he's been ordering from you for years with no issues. You lost a customer

I was very disappointed as the wrong order was delivered. Please check my order again to see the item I wanted delivered.

The flowers are beautiful. However, the service was horrible. The flowers was supposed to be delivered Friday February 14th, valentine's day. But the flowers weren't delivered until Tuesday February 18th.

I never received any flowers.

Flowered were half dead. I've ordered from pro flowers for years and this was the worst quality I have ever gotten. My advice: fire this flower shop from your supply base.

They marked my valentine days flower order as delivered and did not deliver. First customer service rep didn't believe me and said he'd call back and never did. Second customer service rep was very nice and gave me a refund. 1 star for the refund otherwise zero stars.

The flowers were delivered late in the day. They were very small and very expensive. They game from over 50 min away. Won't make the mistake of using FTD again. Felt ripped off

Flowers arrived half dead

The flowers were delivered with NO covering on them whatsoever. It was approximately 25* outside. When I asked the delivery person why they weren't covered she simply said “no speak English” and walked away. As soon as I got the flowers in the house the smaller ones wilted.

I paid for the premium arrangement which showed about 25 total flowers in the arrangement, and they sent it looks like the standard one. I sent it to my girlfriend, it looked very cheap and it was an embarrassment, i got ripped off i will never order from you again

Not at all the product that I ordered. A second bouquet was sent to replace the first, and it too was nowhere near what we had ordered. By the way, these were flowers for my wife for our 50th wedding anniversary. From what I understand I'm getting a 30% refund.

I paid 80 bucks for a plant with little flowers it wasn't even big more like 6 in width next time I'll buy it at my local flower shop and not go online to buy something my local flower shop would have given me something amazing

This wasn't what I ordered AT ALL. Wasn't even close. I ordered sunflowers and was given a totally random bouquet WITHOUT EVEN A SPLASH OF YELLOW IN IT. I also wasn't contacted to be told that the sunflowers weren't available. Horrible experience all around.

The flower arrangement was not fresh. Given the dying state of the flowers to the point I called FTD and they will send a replacement. Not ordering again from you, it was supposed to be a nice surprise for my wife that went badly. I can send pictures if you are interested.

The flowers were fine but the service was The flowers themselves were ok. There was no card stating who the flowers were from. Didn't really look like the picture in this review. A lot less stems. No response from florist after numerous texts. Had to call several friends to figure out who sent them. That was embarrassing.

Ugliest