Chicago Flower Delivery, Melrose Park, IL - Customer Flower Reviews

Disappointed that the deluxe version looked nothing like the image on your website, unfortunate.

My daughter who lives in Lisbon surprised me with flowers for my bday. The roses were brown everywhere and the lilies were old and not pretty at all. I called your shop yesterday and no mgr has called me backed. My daughter would be extremely sad to see the flowers that she thoughtfully sent to me. I know flowers can be handled in delivery, but this was way beyond normal travel incidentals.

we ordered the large and paid for large but received small bouquet instead.

Roses used in arrangement were clearly very old. Felt embarrassed to hand this to my spouse for our anniversary.

We never received the flowers from you. You had the wrong address and we haven't gotten an update. Sorry

The delivery was a nightmare. It was delivered at 7 on with emails I received from the driver stating he could not leave the flowers outside the door because it was raining. It was hardly misty outside! It was a nightmare!

I never got it.

Not too happy. First order you sent neglected to put in the dog which was requested. When you did send the order with the dog the white flowers were all tied together and heavy causing them to fall forward constantly. It seemed that they were added as an afterthought that did not blend in with the arrangement at all.

This is the sender I would love to send you a picture of what the flowers really looked liked because they don't look like the pic you sent me I got a hold of 1800flowers recommend them not to use your business these look like Walmart flowers actually Walmart flowers looked better you pic is false advertising and i am more upset now thinking you did a good job and your driver was rude also. so you get a big fat 0 for a review I would not recommend you to anyone.

Despite several days of follow up, my order never arrived :(

I am disappointed. There are more green fillers than flowers. I ordered it through 1-800-flowers. This arrangement isn't even similar to the one advertised.

Your flowers really didn't look fresh as some are dying without opening. These are not the flowers that were ordered and customer who paid called and was told I would be getting another arrangement it's been 2 days and nothing yet

The flowers were already wilting when I received them on Friday afternoon. I cut them down and placed in fresh water with flower food, but they're mostly dying a day and a half later. Trader Joe's flowers last wayyyy longer than these.

Awful and ridiculous! This was supposed to be a $100 arrangement??? I was embarrassed to know that this is what she received... it looked nothing like the arrangement I ordered!!! NEVER will I order again! One star is too many!

Not like the picture

This looks mothing like the product I ordered. Very disappointing.

Although I can't seem to find anywhere to attach the photo of what I ordered vs what was delivered, you may be able to see how horrible this is. It looks as though the smile was drawn onto the mug and then completely smeared. The bouquet is completely empty in the front and it has about half of the flowers both in number and fullness vs the bouquet that I ordered. I understand that I ordered from an online florist who then assigned the bouquet to this particular store, but shame on Guzzardos for doing such a terrible job. If the flowers and mug were not available someone should simply have called me to discuss an alternative arrangement. Instead this horrible bouquet was delivered to a sick child who just returns home from the hospital. Thank goodness I received a photo for proof!!

Does not reflect what I ordered

The flowers were not covered by a plastic wrap.

Sadly the roses were not of good quality. They literally wilted 2 hours after delivery. Not worth money spent. I paid for 2 maylar balloons and got the dollar store kind that are mini balloons on a stick stuffed in arrangement. Very cheap quality all around.

This picture is NOT even close to the flowers i received. I thought someone was playing a joke on me. This arrangement looked like it was picked out of the trash. All flower buds were broken and barely hanging on the stem. Some stalks didn't even have a bud on them. Horrible. Also, called a few times and no one answers phone. Left vm, no return call from them. Sent email, no response. Looked at Yelp reviews and apparently I'm not the only one. I felt like the reviews I was reading were written by me. Reporting this company to Better Business Bureau and writing review on Yelp.

Delivery driver was very rude. Order only half arrived.

This last friday was my birthday and I was so lucky to receive so many arrangements. The two arrangements I've got from here are dead already and the flowers were so withered when I got them. The quality was poor and I would not order from here.

This last friday was my birthday and I was so lucky to receive so many arrangements. The two arrangements I've got from here are dead already and the flowers were so withered when I got them. The quality was poor and I would not order from here.

The arrangement was perfect but when they were delivered most of the flowers were already wilting. When they arrived I immediately said to my husband should I return them because they already look bad. Happy to send you a picture of what they look like on day one and what they look like today. Again the arrangement was beautiful but the flowers wear ready to call it a day.